Kohls vs Pottery Barn

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Kohls

Supermarkets and Malls
  • 7 ISSUES RESOLVED
  • 965 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Zero 7
  • Coupons 3

Customers don't like

  • Customer service16
  • Online ordering16
  • Poor customer service15
  • Lack of customer service9
  • Unreasonable staff8

Products by Kohls

No items

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Pottery Barn

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 437 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 8
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 3
  • Our sales person 3

Customers don't like

  • Poor customer service27
  • Customer service12
  • Bad quality11
  • Delivery7
  • Incompetent people7

Products by Pottery Barn

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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