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Kohls

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1009 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $975 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Shopping there 7
  • Good deals 7
  • Pathetic 7
  • Zero 6
  • Coupons and savings 3

Customers don't like

  • Online ordering16
  • Customer service15
  • Poor customer service14
  • Lack of customer service8
  • Unreasonable staff8
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Pottery Barn

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 444 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 7
  • Furniture 6
  • Sales associates 4
  • Design 3
  • How the products look in the beginning 3

Customers don't like

  • Poor customer service26
  • Customer service12
  • Bad quality11
  • Delivery7
  • Incompetent people7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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