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Kohls

Supermarkets and Malls
  • 12 ISSUES RESOLVED
  • 1128 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $893 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Good deals 8
  • Shopping there 7
  • Pathetic 7
  • Coupons and savings 3
  • Coupons 3

Customers don't like

  • Customer service14
  • Online ordering6
  • Employees and management6
  • Unreasonable staff5
  • Lack of customer service5
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 28 COMPANY RESPONSES
  • 488 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Product 8
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service19
  • Bad quality6
  • Incompetent people5
  • Lack of communication3
  • Delivery service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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