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Kohls

Supermarkets and Malls
  • 12 ISSUES RESOLVED
  • 1099 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $906 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Good deals 8
  • Shopping there 7
  • Pathetic 7
  • Coupons and savings 3
  • Coupons 3

Customers don't like

  • Customer service13
  • Online ordering6
  • Employees and management6
  • Unreasonable staff5
  • Lack of customer service5
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Pier 1 Imports

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $18.7K CLAIMED LOSSES
  • $602 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Visual appeal 2
  • Sales 2
  • Not much 2
  • Started out pleasant 1
  • Email coupon offer 1

Customers don't like

  • Workers dont know store policies2
  • Poor quality of merchandise and the way i was treated2
  • Are unethical2
  • No communication between customer service and delivery company1
  • Mislead by website1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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