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Kohls

Supermarkets and Malls
  • 14 ISSUES RESOLVED
  • 1209 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $853 AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Good deals 8
  • Shopping there 7
  • Pathetic 7
  • Coupons 4
  • Receiving points that turn to cash 3

Customers don't like

  • Customer service40
  • Online ordering6
  • Employees and management6
  • Unreasonable staff5
  • Lack of customer service5
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Marshalls

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 92 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $148 AVERAGE LOSS
2.8
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Variety of goods 3
  • Store hours 2
  • Sometimes 1
  • Some of their merchandise is ok 1

Customers don't like

  • Poor customer service3
  • Way the manager treat me1
  • Return policy1
  • Really poor phone customer service1
  • Really poor customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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