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Kohls

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1010 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $972 AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Zero 6
  • Coupons and savings 3

Customers don't like

  • Customer service17
  • Online ordering15
  • Poor customer service14
  • Lack of customer service8
  • Unreasonable staff8
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1091 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price and convenience 3
  • Selection 3
  • Quality of item 3
  • Quality of products 3
  • Salesperson in store very personable 2

Customers don't like

  • Poor customer service29
  • Customer service19
  • Billing and customer service10
  • Staff9
  • False advertising of stock7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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