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Kohls

Supermarkets and Malls
  • 12 ISSUES RESOLVED
  • 1085 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $929 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Staff
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Coupons 3
  • Coupons and savings 3

Customers don't like

  • Customer service13
  • Employees and management6
  • Online ordering6
  • Lack of customer service5
  • Unreasonable staff5
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1152 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Staff
  • Products and sales 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service20
  • Billing and customer service6
  • False advertising of stock4
  • Poorly trained employee3
  • Staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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