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Kohls

Supermarkets and Malls
  • 10 ISSUES RESOLVED
  • 1031 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $955 AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Zero 7
  • Coupons and savings 3

Customers don't like

  • Customer service18
  • Online ordering16
  • Poor customer service15
  • Lack of customer service9
  • Unreasonable staff8
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 9 ISSUES RESOLVED
  • 260 COMPANY RESPONSES
  • 303 TOTAL REVIEWS
  • $12.4K CLAIMED LOSSES
  • $141 AVERAGE LOSS
3.3
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • None 7
  • Products 5
  • Salesperson 3
  • Product as advertised 2
  • Sales people 1

Customers don't like

  • Customer service17
  • Do not honor what was promised13
  • Online service12
  • Slow order processing10
  • Employees9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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