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Kohls

Supermarkets and Malls
  • 14 ISSUES RESOLVED
  • 1204 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $855 AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Staff
  • Good deals 8
  • Shopping there 7
  • Pathetic 7
  • Coupons 4
  • Receiving points that turn to cash 3

Customers don't like

  • Customer service40
  • Online ordering6
  • Employees and management6
  • Unreasonable staff5
  • Lack of customer service5
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 17 ISSUES RESOLVED
  • 427 COMPANY RESPONSES
  • 471 TOTAL REVIEWS
  • $24.3K CLAIMED LOSSES
  • $193 AVERAGE LOSS
3.4
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Staff
  • Products 6
  • Product and sales price 4
  • Price 4
  • Salesperson 3
  • Product as advertised 2

Customers don't like

  • Customer service51
  • Slow order processing9
  • Online service8
  • Do not honor what was promised6
  • Customer service and the site5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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