PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pfister and Kohler as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pfister
Kohler

Pfister and Kohler Overview

Total reviews 140 120
Company responses 16 0
Issues resolved 1 1

Pfister and Kohler Consumer Ratings

Rank
39 out of 269 in Pools, Spas and Plumbing Supplies category
44 out of 269 in Pools, Spas and Plumbing Supplies category
Customer service
36 in category
29 in category
Product or Service Quality
48 in category
33 in category
Value for money
43 in category
31 in category
Warranty
19 in category
47 in category

Pfister and Kohler Rating Details

Customer service
1.9 (51 reviews)
2 (39 reviews)
Reviewer's quote

ALREADY SEVERAL DAY CALLING PFISTER AND I HAVE BEEN Waiting MORE THA ONE HOUR AND NO PICK THE PHONE! ALL THEY KNOW IS TAKING Your MONEY! BAD CUSTOMER SERVICE! IGNORANT PEOPLE! DO'T BUY FROM PFISTER UNLESS YOU WANT TO REGRET ! THERE IS NO WAY THAT SOMEONE WILL PICK THE PHONE! WORST SERVICE COMPANY..

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...I have never felt so pleased and understood by customer service agent. They took care of my issue with one follow-up call and all was resolved..

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Product or Service Quality
1.8 (38 reviews)
2.1 (35 reviews)
Reviewer's quote

...I have read and agree to the Pissed Consumer Terms of Service..

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Shower needs service so we are calling regarding that..

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Value for money
1.9 (37 reviews)
2.1 (35 reviews)
Reviewer's quote

...You would think if you spent more money a faucet should work. I've had cheap faucet work forever. I thought I was upgrading but apparently only for looks...

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...Do not waste your money..

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Warranty
2.4 (37 reviews)
1.8 (28 reviews)
Reviewer's quote

...It took about 3 weeks to receive these items which I didn't mind as I was just glad it was covered under warranty. After installing these components and flushing the lines the faucet worked properly again..

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...I show him the face plate which was broken from one point (small push button) the technician stated there is no warranty for broken part. It shows how weak face plate is manufactured. Now big push side is also not working properly...

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Pfister and Kohler Pros and Cons

Pros
  • Pretty faucet
  • Customer service
  • Looks good
  • Looks nice
  • Hassle free replacement parts
  • Great design
Cons
  • Flawed product
  • Cheap workmanship
  • Pfister not taking responsibility for product failure
  • Poor quality
  • Quality
  • Ery poor experience

Pfister and Kohler Most Positive Reviews

Top rated reviews
5

After 17 plus years our kitchen sink faucet developed a small crack in the spray head and began to spray when we used th...

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5

I received excellent service, and believe that when the part I ordered gets here, my problem will be solved!

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5

I'm a professional installer with years of experience (over 50 to be exact) so I have used many installation guides. Fo...

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4.9

My sensor had an Oversensitive issue, although I was a little disappointed. I have never felt so pleased and understood...

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Pfister and Kohler Most Critical Reviews

Lowest rated reviews
1

I tried twice calling customer service to order a new part for a leaking faucet (5 yrs old). Both times I think I got t...

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1

Had buy kholer products of bathroom fitting , wen i buy the product was shinning after fews days it colour started fadde...

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1

I replaced my 25 Year old Moen fixtures. Nothing wrong with them just ugly and needed to freshen up the house. Kitchen...

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1

I purchased a new Kohler marine generator and a three year old unit showed up that was stuff full of broken parts and wo...

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Pfister and Kohler Latest Reviews

Recent published reviews
2

I ordered a kitchen faucet through Lowe's home improvement in Ames Iowa. After a month Lows contacted your company and...

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No votes

Dear Team
our company Artizen interiors pvt ltd.., A leading company in Interiors.... having many number of Kohler fittin...

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1

Venturi shower cartridge leaked after two years, called Pfister and was told I had to order a new one. So much for...

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4.8

Shower needs service so we are calling regarding that

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Pfister and Kohler Products and Services

Most reviewed product and services
  • Pfister Faucet (33 reviews)
  • Pfister Shipping Service (5 reviews)
  • Pfister Faucet Replacement (5 reviews)
  • Kohler Toilet (20 reviews)
  • Kohler Faucet (13 reviews)
  • Kohler Generator (5 reviews)