PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pfister and Kohler as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pfister

Pfister

Has Verified Representatives
2.4
Kohler

Kohler

1.8
Pfister
Kohler

Pfister and Kohler Overview

Total reviews
131
75
Company responses
16
0
Issues resolved
1
0

Pfister and Kohler Consumer Ratings

Rank
35 out of 252 in Pools, Spas and Plumbing Supplies category
67 out of 252 in Pools, Spas and Plumbing Supplies category
Customer service
35 in category
41 in category
Product or Service Quality
45 in category
49 in category
Warranty
22 in category
62 in category
Price Affordability
46 in category
65 in category

Pfister and Kohler Rating Details

Customer service
1.9 (47 reviews)
1.7 (26 reviews)
Reviewer's quote

I tried calling customer service to discuss a dripping faucet issue and I've been on hold for 55 minutes and still holding!!..

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Called Kohler Customer Service, that's a waste of time, I contacted the President of Kohler he was nice but palmed me off to his VP od Customer who is of no help just puts you off, he was useless and told me not to contact them any longer, what kind of company are they????? Anyone wanting a...

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Product or Service Quality
1.8 (34 reviews)
1.7 (24 reviews)
Reviewer's quote

After none fixed the problem, I called customer service. After waiting on hold FOREVER, I was told that they had to send me a cartridge to try replacing (even though I already did that) So they sent one to me, we tried and it still didn't resolve the problem. So I called again, but this time took...

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...I wanted a high quality product and purchased Kohler basket strainers for my own kitchen sink. I was disappointed when I opened the box and found a big made in China stamp on it. I will never purchase another Kohler product if it is not manufactured in the US...

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Warranty
2.4 (34 reviews)
1.4 (20 reviews)
Reviewer's quote

Pfister Cantara pull down kitchen faucet hose sprung a leak. I didn't notice the leak because the only time it would leak is when the water was turned. Who looks under the sink with the water running unless they already know there is a problem. Discovered there was a problem when the carpet in the...

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...Those greedy shareholders changed the warranty i had and used that warranty only when i needed to and never paid for parts. I'm not sweating it. If kohler made a better product no one will have part problems...

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Price Affordability
2.6 (33 reviews)
2.2 (25 reviews)
Reviewer's quote

I bought a Price Fister Faucet, Model # LF049LRGS but the Home Improvement store just gave me the customer service phone #. I called customer service and they said all they could do was provide a part that might fix it. I explained that I already replaced the dripping faucet with another brand...

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Installed 3 high quality and priced Kohler faucets on our lavatory basins. After just 1 year the stoppers are worthless pieces of plastic that have deteriorated to the point where replacement is required to save the look. Kohler should be ashamed to produce such low quality stoppers after...

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Pfister and Kohler Pros and Cons

Pros
  • Pretty faucet
  • Customer service
  • Looks good
  • Selection
  • Nice toilets
  • Looks nice
Cons
  • Flawed product
  • Cheap workmanship
  • Flooding of my house
  • Quality
  • Poor quality
  • Ery poor experience

Pfister and Kohler Most Positive Reviews

Top rated reviews
5

After 17 plus years our kitchen sink faucet developed a small crack in the spray head and began to spray when we used th...

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4.8

Faucet sprayer problems I’m not pissed just a little frustrated. I was hoping to get a refund on the old faucet. Home...

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5

I'm a professional installer with years of experience (over 50 to be exact) so I have used many installation guides. Fo...

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4.5

We have a kitchen faucet that has been replaced once but is leaking out of the handles. The model number is Kohler Reviv...

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Pfister and Kohler Most Critical Reviews

Lowest rated reviews
1

I tried twice calling customer service to order a new part for a leaking faucet (5 yrs old). Both times I think I got t...

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1

Had buy kholer products of bathroom fitting , wen i buy the product was shinning after fews days it colour started fadde...

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1

I replaced my 25 Year old Moen fixtures. Nothing wrong with them just ugly and needed to freshen up the house. Kitchen...

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1

I purchased a new Kohler marine generator and a three year old unit showed up that was stuff full of broken parts and wo...

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Pfister and Kohler Latest Reviews

Recent published reviews
2.8

Looks like pivot ball is crack (951-162)Waited 45 min for CS got someone could not make out what they are saying, poor...

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1

i haven't heard anything and I'm not expecting to hear from kohler. Those greedy shareholders changed the warranty i...

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3.6

I tried calling customer service to discuss a dripping faucet issue and I've been on hold for 55 minutes and still...

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No votes

We have tried to have a plumber repair this lever. He said it cannot be repaired. Ofcourse, being a senior citizen, we...

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Pfister and Kohler Products and Services

Most reviewed product and services
  • Pfister Faucet (32 reviews)
  • Pfister Customer Care (10 reviews)
  • Pfister Shipping Service (5 reviews)
  • Kohler Toilet (16 reviews)
  • Kohler Faucet (11 reviews)
  • Kohler Generator (5 reviews)