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Universal Studios Orlando
Knotts Berry Farm

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Universal Studios Orlando

Universal Studios Orlando

2.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 111 TOTAL REVIEWS
Rank
6 out of 226
in Theme Parks category
Rating Details
Customer service
Price Affordability
Staff
Diversity of Products or Services
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    862
  • SUCCESSFUL
    63%
  • AVG CALL DURATION
    03:12
  • ISSUES RESOLVED
    36%
Top Products and Services
2.8
20 reviews
1.8
16 reviews
1
3 reviews
Knotts Berry Farm

Knotts Berry Farm

2.9
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 47 TOTAL REVIEWS
Rank
3 out of 226
in Theme Parks category
Rating Details
Customer service
Price Affordability
Staff
Diversity of Products or Services
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    282
  • SUCCESSFUL
    43%
  • AVG CALL DURATION
    03:16
  • ISSUES RESOLVED
    24%
Top Products and Services
2.2
8 reviews
3
4 reviews
1.5
3 reviews

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