PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Knights Inn and Super 8 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Knights Inn
Super 8

Knights Inn and Super 8 Overview

Total reviews 245 283
Company responses 0 0
Issues resolved 1 2

Knights Inn and Super 8 Consumer Ratings

Rank
277 out of 1349 in Hotels and Resorts category
233 out of 1349 in Hotels and Resorts category
Customer service
162 in category
158 in category
Facilities and Services
207 in category
159 in category
Cleanliness
217 in category
183 in category
Quality of Accommodation
194 in category
162 in category

Knights Inn and Super 8 Rating Details

Customer service
1.4 (135 reviews)
1.4 (124 reviews)
Reviewer's quote

...during the night my toliet flooded the room they moved me to another room it smelled like smoke even tho it was a nonsmoking rm and thatfridge also wasbroken the customer service was horrible they didnt caare and simpliy would not help me..

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I feel like she must have been having a really bad day, and just lost her customer service skills. We did not expect a refund, just wanted to advise someone, so that they could fix the problem. Nevertheless, now, we will be looking for the refund, on the credit card, and, will continue to use "...

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Facilities and Services
1.2 (122 reviews)
1.7 (99 reviews)
Reviewer's quote

Please I need headquarter cust services..

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Horrible service , not safe for children metal bed frame cut my child

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Cleanliness
1.4 (119 reviews)
1.9 (103 reviews)
Reviewer's quote

Roaches!!! Mold!!! Hair everywhere in the shower!!!

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I checked into the room it had a really bad musty smell. I then opened the bathroom door and then it was worse. At 930 pm I was brushing my teeth in the bathroom sink and noticed that water was running and leaking from under the sink on to the floor and my feet. I then called the front person to...

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Quality of Accommodation
1.2 (116 reviews)
1.6 (106 reviews)
Reviewer's quote

First of all they put me in a bug infested room. Blood on walls. Yellow sheets. No hot water. They charged me a deposit when I checked in, then told me that they never charged me one. Its clearly on my bank statement. I also get live bank statements.

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I was attempting to make a waffle in a waffle maker that was half busted and certainly inoperable compared to Wyndham hotels high standards of accommodation. The waffle maker was repeatedly beeping a mere 3-5 times because I could not turn over the waffle maker to retrieve the waffle that I am...

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Knights Inn and Super 8 Pros and Cons

Pros
  • Location
  • Leaving
  • Had a room
  • Location
  • Location was good
  • No pros disgusting
Cons
  • Very poor customer service
  • Entire experience
  • Staffs attitude
  • Poor customer service
  • Unclean room
  • Dirty

Knights Inn and Super 8 Most Positive Reviews

Top rated reviews
5

The Knights Inn located in Phenix City 280 bypass is full of rats. They are not telling anyone who checks in. I have...

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5

bed bugs ,stains blood all over burn marks odors huge matress stains hairs all over the room drug deals noises all...

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5

The boxspring had holes in it. I got pictures. The refrigerator smell so bad that I didn't use it

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5

I requested a non-smoking room when i made res ovr the phone with customer service rep on july 22, 2015 we checked in...

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Knights Inn and Super 8 Most Critical Reviews

Lowest rated reviews
1

I was charged 30.00 more than the fee stated when I reserved rooms online. The rooms were filthy, Mold in microwave,...

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1

We had 2 rooms for 2 nights in Super 8 San Diego Mission Valley.We requested to make the payment by 2 different credit...

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1

I will never. I repeat never ever stay at a knights inn again! The room was horrible! Very dated, dirty, dusty, dingy an...

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1

I was in Idaho falls for a family emergency, and I really needed an economical room and I am a wyndam reward member. I...

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Knights Inn and Super 8 Latest Reviews

Recent published reviews
1

Roaches!!! Mold!!! Hair everywhere in the shower!!!

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1

Im at the super 8 18836 state highway 249 room 219 ... The toilets were over flowering 3 sundays in a row the 1st or...

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1

First of all they put me in a bug infested room. Blood on walls. Yellow sheets. No hot water. They charged me a deposit...

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2.1

Ceiling tile fell out of ceiling in shower. We advised motel manager. Manager was defensive, rude, and very...

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Knights Inn and Super 8 Products and Services

Most reviewed product and services
  • Knights Inn Room (60 reviews)
  • Knights Inn Sanitary Conditions (54 reviews)
  • Knights Inn Room Booking (5 reviews)
  • Super 8 Room (55 reviews)
  • Super 8 Manager (24 reviews)
  • Super 8 Sanitary Conditions (18 reviews)