PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Motel 6 and Knights Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Motel 6
Knights Inn

Motel 6 and Knights Inn Overview

Total reviews 1859 245
Company responses 0 0
Issues resolved 6 1

Motel 6 and Knights Inn Consumer Ratings

Rank
207 out of 1349 in Hotels and Resorts category
277 out of 1349 in Hotels and Resorts category
Customer service
143 in category
162 in category
Location
171 in category
219 in category
Price Affordability
122 in category
201 in category
Facilities and Services
187 in category
207 in category

Motel 6 and Knights Inn Rating Details

Customer service
1.5 (935 reviews)
1.4 (135 reviews)
Reviewer's quote

...Not only did I sleep in a cold car but the customer service was terrible and the front desk refused to provide cooperate information. Three out of 5 of us had bedbug bites all over our body, even our face..

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...during the night my toliet flooded the room they moved me to another room it smelled like smoke even tho it was a nonsmoking rm and thatfridge also wasbroken the customer service was horrible they didnt caare and simpliy would not help me..

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Location
2.6 (850 reviews)
2.1 (124 reviews)
Reviewer's quote

...I just stayed at your location in Waterloo Iowa (off Laporte). While the price was decent and the room ok, the building itself was unsafe. We were woken up multiple times by a man screaming about killing someone in the room next door...

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NOTE: The name and location of my stay was NOT the above address. The location referenced in this email was not listed in the choices above. I stayed at the following location: KNIGHTS INN 114 WINNINGHAM ROAD ST...

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Price Affordability
2.3 (845 reviews)
2 (116 reviews)
Reviewer's quote

...up behind me to rent the guy lied he asked the girl if she had Id and the other two told me they shut down half the motel due to COVID and they raised the prices to cover for that my question why rent any if thats the case if you rent some why not all thats a excuse to charge people way to much money he said well if we dont we would go out if business how so its lots of people here every night and Ive seen almost every room booked on the daily I have...

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Hello, I spoke to the front desk clerk about getting a room early and he told me the price for my room! I told him I would coming into his motel soon to check in he assured me everything was ready! Unfortunately when I arrived at the Knights Inn motel I had to wait for about 30 mins before a female...

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Facilities and Services
1.5 (805 reviews)
1.2 (122 reviews)
Reviewer's quote

...I don't understand why this woman is this way, but it's definitely not customer service when I'm being deprived of good services when we are spending our money here..

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Please I need headquarter cust services..

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Motel 6 and Knights Inn Pros and Cons

Pros
  • Location
  • Easy access to get on and off interstate
  • Cheap
  • Location
  • Leaving
  • Had a room
Cons
  • Customer service
  • Not treated as valued customer
  • Bugs
  • Very poor customer service
  • Entire experience
  • Staffs attitude

Motel 6 and Knights Inn Most Positive Reviews

Top rated reviews
5

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

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5

The Knights Inn located in Phenix City 280 bypass is full of rats. They are not telling anyone who checks in. I have...

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5

I was attacked by bed bugs at motel 6 phx. AZ. Indian school an I 17 freeway Jan. 17 2016 room 343 Paul Roberts ...

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5

The boxspring had holes in it. I got pictures. The refrigerator smell so bad that I didn't use it

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Motel 6 and Knights Inn Most Critical Reviews

Lowest rated reviews
1

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

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1

I was charged 30.00 more than the fee stated when I reserved rooms online. The rooms were filthy, Mold in microwave,...

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1

I stayed here for a week Police were there on a regular basis there were lots of shady characters around the property a...

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1

I will never. I repeat never ever stay at a knights inn again! The room was horrible! Very dated, dirty, dusty, dingy an...

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Motel 6 and Knights Inn Latest Reviews

Recent published reviews
1

I'm staying at motel 6 in branford Connecticut 06405 room 148. We are currently homeless due to covid-19 I have three...

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1

Roaches!!! Mold!!! Hair everywhere in the shower!!!

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1

We been here over 3 weeks the old man that works behind the desk is very rude and racist's even the guy name fish now...

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1

First of all they put me in a bug infested room. Blood on walls. Yellow sheets. No hot water. They charged me a deposit...

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Motel 6 and Knights Inn Products and Services

Most reviewed product and services
  • Motel 6 Room (440 reviews)
  • Motel 6 Sanitary Conditions (310 reviews)
  • Motel 6 Manager (144 reviews)
  • Knights Inn Room (60 reviews)
  • Knights Inn Sanitary Conditions (54 reviews)
  • Knights Inn Receptionist (5 reviews)