PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Motel 6 and Knights Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Motel 6
Knights Inn

Motel 6 and Knights Inn Overview

Total reviews
1685
217
Company responses
0
0
Issues resolved
6
0

Motel 6 was first mentioned on PissedConsumer on Jun 1, 2007 and since then this brand received 1685 reviews. It is 1468 reviews more than Knights Inn received since Mar 5, 2008.

Motel 6 and Knights Inn Consumer Ratings

Rank
191 out of 1794 in Hotels and Resorts category
277 out of 1794 in Hotels and Resorts category
Customer service
137 in category
148 in category
Staff
164 in category
199 in category
Location
163 in category
204 in category

According to consumer ratings and reviews, Motel 6 ranks 86 points higher in the Hotels and Resorts category than Knights Inn. People gave Motel 6 1.5 stars for Customer service criterion in Hotels and Resorts category and it is 276 points higher than the worst rated brand in this category. At the same time, Knights Inn was rated 1.4 stars for Customer service criterion in this category and it is 265 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Motel 6 has a higher rating than Knights Inn. Regarding Location criterion, consumers gave Motel 6 2.6 stars and it is 61% greater than other in category. Knights Inn however was rated 2.1 stars and it is 51% greater than other in category.

Motel 6 and Knights Inn Rating Details

Customer service
1.5 (842 reviews)
1.4 (121 reviews)
Reviewer's quote

I spoke to their so called customer service for Motel 6 (No managers) All they did was call the sadistic incompetent hotel clerk and parrot what she claimed: That my 3rd party reservation was not allowed. (My relative had already been with them 3 nights on my 3rd party reservation which was allowed...

Monica

...during the night my toliet flooded the room they moved me to another room it smelled like smoke even tho it was a nonsmoking rm and thatfridge also wasbroken the customer service was horrible they didnt caare and simpliy would not help me..

asia l
Staff
1.7 (829 reviews)
1.4 (113 reviews)
Reviewer's quote

We are in a middle of a blizzard wind gust of over 50miles a hour the interstates are closed, we asked the staff if we could stay on more night . We paid cash for last night but we have ran out of money untill the 2nd of December..

Jezelle

I stayed at the Knights Inn in Greenville NC the Hotel was dirty and horrible there was blood on the bed there were no fitted sheets the staff was very nasty..

Debby
Location
2.6 (764 reviews)
2.1 (113 reviews)
Reviewer's quote

...Riverside - La Sierra location to be exact. Remove me from the list..

PissedConsumer1710246

It's was the motels fault for being closed when they shouldn't have been but Expedia really helped and got me to where I needed to go and even at a better location..

PissedConsumer1658913

Motel 6 and Knights Inn Pros and Cons

Pros
  • Easy access to get on and off interstate
  • Cheap
  • Television
  • Location
  • Had a room
  • Quiet area no one bothered anyone
Cons
  • Customer service
  • Bugs
  • Unprofessional
  • Very poor customer service
  • Entire experience
  • Very poor knights inn

Motel 6 and Knights Inn Most Positive Reviews

Top rated reviews
5

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

5

The Knights Inn located in Phenix City 280 bypass is full of rats. They are not telling anyone who checks in. I have...

Motel 6 and Knights Inn Most Critical Reviews

Lowest rated reviews
1

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

1

I was charged 30.00 more than the fee stated when I reserved rooms online. The rooms were filthy, Mold in microwave,...

Motel 6 and Knights Inn Latest Reviews

Recent published reviews

The motel had bed bugs and the guy lied and said he was giving me a refund and didn't and now he is laughing about it...

Read all 1685 reviews

Bed bugs I was bitten alive

Read all 217 reviews

Motel 6 and Knights Inn Products and Services

Most reviewed product and services
  • Motel 6 Room (412 reviews)
  • Motel 6 Sanitary Conditions (302 reviews)
  • Motel 6 Customer Care (243 reviews)
  • Knights Inn Sanitary Conditions (55 reviews)
  • Knights Inn Room (54 reviews)
  • Knights Inn Customer Care (34 reviews)