Knights Inn vs Motel 6: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Knights Inn and Motel 6 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Knights Inn

1.4

Motel 6

1.8

Knights Inn

Motel 6

Knights Inn and Motel 6 Overview

Total reviews

215

1667

Company responses

Issues resolved

Motel 6 was first mentioned on PissedConsumer on Jun 1, 2007 and since then this brand received 1667 reviews. It is 1452 reviews more than Knights Inn received since Mar 5, 2008.

Knights Inn and Motel 6 Consumer Ratings

Rank

273 out of 1932 in Hotels and Resorts category

189 out of 1932 in Hotels and Resorts category

Customer service

145 in category

134 in category

Location

199 in category

159 in category

Staff

194 in category

160 in category

According to consumer ratings and reviews, Motel 6 ranks 84 points higher in the Hotels and Resorts category than Knights Inn. People gave Knights Inn 1.4 stars for Customer service criterion in Hotels and Resorts category and it is 262 points higher than the worst rated brand in this category. At the same time, Motel 6 was rated 1.5 stars for Customer service criterion in this category and it is 273 points higher than the worst rated brand in this category. If we look at Location criterion, than we see that Motel 6 has a higher rating than Knights Inn. Regarding Staff criterion, consumers gave Knights Inn 1.4 stars and it is 52% greater than other in category. Motel 6 however was rated 1.7 stars and it is 61% greater than other in category.

Knights Inn and Motel 6 Rating Details

Customer service

1.4 (120 reviews)

1.5 (837 reviews)

Reviewer's quote

...It was the night before her wedding and that women has no customer skills. Two and a half hrs later she gave the money back. She should still be compensated for her stress and the poor way the situation was handle...

Margret

I have been a motel 6 customer for years. However I do understand that motel 6 have very cheap rates and oftentimes people say you get what you pay for. I have been to several motel 6 properties and I have stayed at the Tucker Georgia motel 6 property numerous of times and I have overlooked things...

Jaleia

Location

2.1 (112 reviews)

2.6 (758 reviews)

Reviewer's quote

It's was the motels fault for being closed when they shouldn't have been but Expedia really helped and got me to where I needed to go and even at a better location..

PissedConsumer1658913

...Riverside - La Sierra location to be exact. Remove me from the list..

PissedConsumer1710246

Staff

1.4 (112 reviews)

1.7 (823 reviews)

Reviewer's quote

I stayed at the Knights Inn in Greenville NC the Hotel was dirty and horrible there was blood on the bed there were no fitted sheets the staff was very nasty..

Debby

We are in a middle of a blizzard wind gust of over 50miles a hour the interstates are closed, we asked the staff if we could stay on more night . We paid cash for last night but we have ran out of money untill the 2nd of December..

Jezelle

Knights Inn and Motel 6 Pros and Cons

Pros

Location
Had a room
Quiet area no one bothered anyone

Easy access to get on and off interstate
Cheap
Television

Cons

Very poor customer service
Entire experience
Very poor knights inn

Customer service
Bugs
Unprofessional

Knights Inn and Motel 6 Most Positive Reviews

Top rated reviews

The Knights Inn located in Phenix City 280 bypass is full of rats. They are not telling anyone who checks in. I have...

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

Knights Inn and Motel 6 Most Critical Reviews

Lowest rated reviews

I was charged 30.00 more than the fee stated when I reserved rooms online. The rooms were filthy, Mold in microwave,...

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

Knights Inn and Motel 6 Latest Reviews

Recent published reviews

In this motel manager has his bed next to the Check-in Desk; receipts issued with different name, not Knights Inn; no to...

Read all 215 reviews

Wires hanging out of wall where there should have been a smoke detector, dead bugs on window seal and floor, bed on the...

Read all 1667 reviews

Knights Inn and Motel 6 Products and Services

Most reviewed product and services

Knights Inn Room (54 reviews)
Knights Inn Sanitary Conditions (53 reviews)
Knights Inn Customer Care (34 reviews)

Motel 6 Room (408 reviews)
Motel 6 Sanitary Conditions (299 reviews)
Motel 6 Customer Care (242 reviews)

How would you compare Knights Inn vs Motel 6?

Customer service

Product or Service Quality

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DON J DON J Oct 04, 2018 #1573951

THESE HOTELS ARE ABOUT MANAGEMENT THEY ARE LOW E ND SO DONT EXPECT MUCH BUT A WELL STAFEED HOTEL MAKES A BIG DIFFRERNCE THE KNIGHTS INN IS NOT MANAGED WELL AT ALL

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