PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Knights Inn and Motel 6 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Knights Inn
Motel 6

Knights Inn and Motel 6 Overview

Total reviews 250 1857
Company responses 0 0
Issues resolved 1 6

Knights Inn and Motel 6 Consumer Ratings

Rank
296 out of 1324 in Hotels and Resorts category
207 out of 1324 in Hotels and Resorts category
Customer service
159 in category
140 in category
Location
208 in category
167 in category
Facilities and Services
198 in category
177 in category
Cleanliness
207 in category
182 in category

Knights Inn and Motel 6 Rating Details

Customer service
1.4 (138 reviews)
1.5 (931 reviews)
Reviewer's quote

...during the night my toliet flooded the room they moved me to another room it smelled like smoke even tho it was a nonsmoking rm and thatfridge also wasbroken the customer service was horrible they didnt caare and simpliy would not help me..

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Ive been on hold with customer service for nearly 20 minutes. I just stayed at your location in Waterloo Iowa (off Laporte). While the price was decent and the room ok, the building itself was unsafe...

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Location
2.1 (128 reviews)
2.6 (839 reviews)
Reviewer's quote

NOTE: The name and location of my stay was NOT the above address. The location referenced in this email was not listed in the choices above. I stayed at the following location: KNIGHTS INN 114 WINNINGHAM ROAD ST...

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a room in another location then wanted to charge me. When I finally go tin my room around 8 or 9 I had a funeral to get ready for I went to Libby to get room for another night and owner I think Monica Patel cursed me out threatened me with police and told me I had five minutes to leave or call the...

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Facilities and Services
1.2 (125 reviews)
1.5 (801 reviews)
Reviewer's quote

Please I need headquarter cust services..

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...I don't understand why this woman is this way, but it's definitely not customer service when I'm being deprived of good services when we are spending our money here..

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Cleanliness
1.4 (122 reviews)
1.8 (747 reviews)
Reviewer's quote

Sanitation, cleanliness, roaches and spiders..

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Okay, this hotel looks okay from the outside, but once you are in its ridiculous!1. PARKING; you have to pay 7.00 a night to park on their property, and if you have friends that want to come hang out, well they have to give their car info to the front desk and they can only park in the parking lot...

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Knights Inn and Motel 6 Pros and Cons

Pros
  • Location
  • Leaving
  • Had a room
  • Location
  • Easy access to get on and off interstate
  • Cheap
Cons
  • Very poor customer service
  • Entire experience
  • Staffs attitude
  • Customer service
  • Not treated as valued customer
  • Bugs

Knights Inn and Motel 6 Most Positive Reviews

Top rated reviews
5

The Knights Inn located in Phenix City 280 bypass is full of rats. They are not telling anyone who checks in. I have...

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5

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

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5

The boxspring had holes in it. I got pictures. The refrigerator smell so bad that I didn't use it

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5

I was attacked by bed bugs at motel 6 phx. AZ. Indian school an I 17 freeway Jan. 17 2016 room 343 Paul Roberts ...

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Knights Inn and Motel 6 Most Critical Reviews

Lowest rated reviews
1

I was charged 30.00 more than the fee stated when I reserved rooms online. The rooms were filthy, Mold in microwave,...

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1

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

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1

I will never. I repeat never ever stay at a knights inn again! The room was horrible! Very dated, dirty, dusty, dingy an...

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1

I stayed here for a week Police were there on a regular basis there were lots of shady characters around the property a...

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Knights Inn and Motel 6 Latest Reviews

Recent published reviews
1

First of all they put me in a bug infested room. Blood on walls. Yellow sheets. No hot water. They charged me a deposit...

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2

Hello, I had made a reservation on travelocity and the total was $95.02. Before we checked in At motel 6, I made sure...

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1.2

My third attempt at getting a working t.v. resulted in the manager threatening to call the police on me. After...

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No votes

Could you have a manager call me at 717-817-1763 I am irritated that they wanted me to sleep in a bed if somebody else...

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Knights Inn and Motel 6 Products and Services

Most reviewed product and services
  • Knights Inn Room (60 reviews)
  • Knights Inn Sanitary Conditions (57 reviews)
  • Knights Inn Customer Care (34 reviews)
  • Motel 6 Room (438 reviews)
  • Motel 6 Sanitary Conditions (315 reviews)
  • Motel 6 Customer Care (259 reviews)