PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Knights Inn and Motel 6 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Knights Inn
Motel 6

Knights Inn and Motel 6 Overview

Total reviews 249 1879
Company responses 0 0
Issues resolved 1 6

Knights Inn and Motel 6 Consumer Ratings

Rank
296 out of 1185 in Hotels and Resorts category
206 out of 1185 in Hotels and Resorts category
Customer service
159 in category
141 in category
Location
218 in category
170 in category
Facilities and Services
205 in category
186 in category
Cleanliness
214 in category
189 in category

Knights Inn and Motel 6 Rating Details

Customer service
1.4 (136 reviews)
1.5 (945 reviews)
Reviewer's quote

...during the night my toliet flooded the room they moved me to another room it smelled like smoke even tho it was a nonsmoking rm and thatfridge also wasbroken the customer service was horrible they didnt caare and simpliy would not help me..

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...Not only did I sleep in a cold car but the customer service was terrible and the front desk refused to provide cooperate information. Three out of 5 of us had bedbug bites all over our body, even our face..

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Location
2.1 (125 reviews)
2.6 (856 reviews)
Reviewer's quote

NOTE: The name and location of my stay was NOT the above address. The location referenced in this email was not listed in the choices above. I stayed at the following location: KNIGHTS INN 114 WINNINGHAM ROAD ST...

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...was due for the week that I was having problems and he say u pay it all and then u are on the do not rent list I have been a permit guest at ur deer Valley location sense Aug 6 of 2020. ur general manfer is always saying iam late some if ur employees are lazy and need to be fried with ur general manger Abraham and ur employees Megan and Lee I told Megan I would have my husband go in...

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Facilities and Services
1.2 (122 reviews)
1.5 (814 reviews)
Reviewer's quote

Please I need headquarter cust services..

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...I don't understand why this woman is this way, but it's definitely not customer service when I'm being deprived of good services when we are spending our money here..

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Cleanliness
1.3 (121 reviews)
1.7 (759 reviews)
Reviewer's quote

Checked in at 4 am horrible service FILTHY ROOM DOG CRAP ON FLOORS AND WALL Illegal drugs in room.

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Okay, this hotel looks okay from the outside, but once you are in its ridiculous!1. PARKING; you have to pay 7.00 a night to park on their property, and if you have friends that want to come hang out, well they have to give their car info to the front desk and they can only park in the parking lot...

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Knights Inn and Motel 6 Pros and Cons

Pros
  • Location
  • Leaving
  • Had a room
  • Location
  • Easy access to get on and off interstate
  • Cheap
Cons
  • Very poor customer service
  • Entire experience
  • Staffs attitude
  • Customer service
  • Not treated as valued customer
  • Bugs

Knights Inn and Motel 6 Most Positive Reviews

Top rated reviews
5

The Knights Inn located in Phenix City 280 bypass is full of rats. They are not telling anyone who checks in. I have...

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5

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

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5

The boxspring had holes in it. I got pictures. The refrigerator smell so bad that I didn't use it

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5

I was attacked by bed bugs at motel 6 phx. AZ. Indian school an I 17 freeway Jan. 17 2016 room 343 Paul Roberts ...

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Knights Inn and Motel 6 Most Critical Reviews

Lowest rated reviews
1

I was charged 30.00 more than the fee stated when I reserved rooms online. The rooms were filthy, Mold in microwave,...

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1

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

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1

I will never. I repeat never ever stay at a knights inn again! The room was horrible! Very dated, dirty, dusty, dingy an...

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1

I stayed here for a week Police were there on a regular basis there were lots of shady characters around the property a...

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Knights Inn and Motel 6 Latest Reviews

Recent published reviews
No votes

This motel was disgusting. The sheets had obviously not been changed, the towels had paint on them and looked like...

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3

I tried to explain to ur general manger I would pay the rest of the money that was due for the week that I was having...

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1

Checked in at 4 am horrible service FILTHY ROOM DOG CRAP ON FLOORS AND WALL Illegal drugs in room.

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No votes

I then was threatened by the staff and was being accused of lying about my money!!
I was publicly shamed for being a good...

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Knights Inn and Motel 6 Products and Services

Most reviewed product and services
  • Knights Inn Room (60 reviews)
  • Knights Inn Sanitary Conditions (55 reviews)
  • Knights Inn Receptionist (5 reviews)
  • Motel 6 Room (443 reviews)
  • Motel 6 Sanitary Conditions (310 reviews)
  • Motel 6 Manager (144 reviews)