PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Knight Transportation and Werner Enterprises as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Knight Transportation
Werner Enterprises

Knight Transportation and Werner Enterprises Overview

Total reviews
48
217
Company responses
0
0
Issues resolved
0
1

Werner Enterprises was first mentioned on PissedConsumer on Feb 5, 2008 and since then this brand received 217 reviews. It is 169 reviews more than Knight Transportation received since Aug 6, 2008.

Knight Transportation and Werner Enterprises Consumer Ratings

Rank
206 out of 1689 in Transportation and Logistics category
108 out of 1689 in Transportation and Logistics category
Staff
102 in category
59 in category
Website
122 in category
85 in category
Customer service
215 in category
56 in category

According to consumer ratings and reviews, Werner Enterprises ranks 98 points higher in the Transportation and Logistics category than Knight Transportation. People gave Knight Transportation 1.3 stars for Staff criterion in Transportation and Logistics category and it is 213 points higher than the worst rated brand in this category. At the same time, Werner Enterprises was rated 1.9 stars for Staff criterion in this category and it is 256 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Werner Enterprises has a higher rating than Knight Transportation. Regarding Customer service criterion, consumers gave Knight Transportation 1 stars and it is 68% worse than other in category. Werner Enterprises however was rated 2.1 stars and it is 82% greater than other in category.

Knight Transportation and Werner Enterprises Rating Details

Staff
1.3 (14 reviews)
1.9 (27 reviews)
Reviewer's quote

On January 21st 2019 I was on highway 70 in St. Louis, MO when a large sheet of snow/ice fell from a Knight Transportation truck & shattered the front of my vehicle. I panicked made the mistake of not fling a police report after following the truck trying to flag the driver down. I blew my horn...

Sylvia D

I called customer service to report the driver that ran me and my small one-year-old child off the side of the highway in Denton Texas on I-35 at 4:50 pm on Friday September 27th. How many drivers do you have on this road? Is there no tracking system or a way to sign in the truck number you are in?...

Aliannah
Website
1.8 (11 reviews)
2.1 (30 reviews)
Reviewer's quote

Knight has diver that dive without a cdl with them its the law have it with you all the time driver is deborah maidon driver cody is maidde truck number is 142665

PissedConsumer1131613

We had a Werner ladder for several years but maintained it very well. The ladder broke with no warning at the bottom of one of the legs beneath the first rung while my wife was hanging Christmas decorations. She fell and dislocated and shattered her elbow as a result. I emailed Werner about the...

PissedConsumer1719183
Customer service
1 (10 reviews)
2.1 (28 reviews)
Reviewer's quote

...an excuse to not give a bonus out, but i wourld drive 28,000 miles in 3 months, full filling my job for bonus, i dont sit in front of a comouter, due for service requirement notices for truck service. Always a technical issue on getting bonus, attempted many times. Was a rehire from dry van to Refrigerated, idaho falls...

PissedConsumer872329

Warner has very good customer service. very nice guy...

Sayde

Knight Transportation and Werner Enterprises Pros and Cons

Pros
No votes
  • Good loads
  • Your kind employee
  • Your kind and generous employee
Cons
  • Bad drivers
  • Bad and discourteous drivers
  • Dangerous truck driver
  • No help
  • Bad management

Knight Transportation and Werner Enterprises Most Positive Reviews

Top rated reviews
No votes
5

A fraudulent check from your company was sent to me

Knight Transportation and Werner Enterprises Most Critical Reviews

Lowest rated reviews
1

I would like to file a complaint. On May 27, 2015 at 10:30am, on the corner of Grand Avenue and Valley Blvd, coming...

1

Racists employees in lithia springs ga. Wrong bus information and hiring practices

Knight Transportation and Werner Enterprises Latest Reviews

Recent published reviews

I want speak about the accident one happened between one of yours drivers and me, on Jacksonville Fl, on Sept 20, the tr...

Read all 48 reviews

I was coming home and the African American gentleman driving came into my lane and I honked and he moved over then. The...

Read all 217 reviews

Knight Transportation and Werner Enterprises Products and Services

Most reviewed product and services
  • Knight Transportation Vehicle Driver (13 reviews)
  • Knight Transportation Auto Claim (3 reviews)
  • Werner Enterprises Vehicle Driver (35 reviews)
  • Werner Enterprises Loading Service (1 review)
  • Werner Enterprises Driver Recruitment (1 review)