PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Knight Transportation and Uhaul as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Knight Transportation
Uhaul

Knight Transportation and Uhaul Overview

Total reviews 51 981
Company responses 0 0
Issues resolved 0 11

Knight Transportation and Uhaul Consumer Ratings

Rank
177 out of 1075 in Transportation and Logistics category
148 out of 1075 in Transportation and Logistics category
Customer service
224 in category
134 in category
Website
134 in category
127 in category
Turnaround Time
98 in category
97 in category
Exchange, Refund and Cancellation Policy
131 in category
98 in category

Knight Transportation and Uhaul Rating Details

Customer service
1 (12 reviews)
1.3 (372 reviews)
Reviewer's quote

...an excuse to not give a bonus out, but i wourld drive 28,000 miles in 3 months, full filling my job for bonus, i dont sit in front of a comouter, due for service requirement notices for truck service. Always a technical issue on getting bonus, attempted many times. Was a rehire from dry van to Refrigerated, idaho falls...

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I booked separate and then when customer service tried to ship all the boxes together the computer auto cancelled everything a few weeks before the move. No one answers the phone and you end up saying hi to someone 5 states away who is bored. they transfer you back to those that do not answer the...

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Website
1.8 (12 reviews)
1.8 (289 reviews)
Reviewer's quote

So Had this girl with blond and pink hair who parked her truck in the middle of the fuel aisle and when asked to move cussed so much. By the time I could get my phone to get her truck number she left. Respect goes a long way they seem to hire anybody

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...There's nothing on the website (see attached) or email confirmation that says that. When I searched for it online, I saw other customers with similar complaints, so looks like a scam to me..

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Turnaround Time
1.4 (9 reviews)
1.4 (262 reviews)
Reviewer's quote

Knight has diver that dive without a cdl with them its the law have it with you all the time driver is deborah maidon driver cody is maidde truck number is 142665..

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...REALLY! Like the one who didn't call me the first time. Then, when I asked the local store about the charges, they kept changing the story, "It was blankets, it was gas, it was over millage, etc. which none of it was true...

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Exchange, Refund and Cancellation Policy
1.1 (9 reviews)
1.3 (289 reviews)
Reviewer's quote

I started with Knight 2 weeks ago never been in the mountains ever til last week fine. I told them I wasn't comfortable with going in the mountains so they said they would send me out to Utah with someone ok fine. We get back and im supposed to sleep in the truck fine. I need to get a *** to eat...

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When I emailed customer service to ask for some sort of compensation for all the additional cost, I was told they would refund our deposit of $50. 00 what a joke!! Doug Rayburn was the customer service agent that responded with that. He said that was all he could do, and asked me to continue being...

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Knight Transportation and Uhaul Pros and Cons

Pros
  • Excellent company excellent truck familiar people
  • And great pay
  • Making a reservation on line
  • Ease of location
  • Disliked unwillingness to resolve issues dropping the ball
Cons
  • Bad and discourteous drivers
  • Dont understand when a family die like they dont care
  • Bad drivers
  • Customer service
  • Service
  • Constant mistakes

Knight Transportation and Uhaul Most Positive Reviews

Top rated reviews
4

Hello my name is henil torres driver code 3tohe truck number 552401 Knight transportation put in my dac iq record that I...

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5

I had a accident with the U-haul trailer I rented in January 2015. Much of the things were damaged badly. I calle...

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No votes
5

The general manager, Kevin Gray, at this location is absolutely the most arrogant, despicable, nasty individual that I...

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Knight Transportation and Uhaul Most Critical Reviews

Lowest rated reviews
1

I would like to file a complaint. On May 27, 2015 at 10:30am, on the corner of Grand Avenue and Valley Blvd, coming...

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1

I've refrained from blasting UHAUL , but our moving ordeal has been a nightmare and it still isn't over. To top off all...

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1

Knights equipment is nothing but junk.
Was issued a 2013 international that was fresh out of the shop and they would not...

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1

Do not patronize U-Haul Coon Rapids, MN! They wired a hitch on my vehicle Monday, shorting out my turn signals. Went...

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Knight Transportation and Uhaul Latest Reviews

Recent published reviews
1

So Had this girl with blond and pink hair who parked her truck in the middle of the fuel aisle and when asked to move...

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1

Company said we could refuse insurance. As I have done a dozen times before. But when we returned the truck they said...

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No votes

I am parked on side of access road to Walmart st george. On other side of narrow road is a Schneider about 50 in front o...

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1

After using Uhaul for over 30 years I will never use them again. Thieves. No problem. Just never use. Simple rental....

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Knight Transportation and Uhaul Products and Services

Most reviewed product and services
  • Knight Transportation Vehicle Driver (15 reviews)
  • Knight Transportation Auto Claim (3 reviews)
  • Uhaul Truck Rental (310 reviews)
  • Uhaul Trailer Rental (80 reviews)
  • Uhaul Truck Rental Booking (39 reviews)