PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Knight Transportation and Uhaul as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Knight Transportation
Uhaul

Knight Transportation and Uhaul Overview

Total reviews
48
938
Company responses
0
0
Issues resolved
0
11

Uhaul was first mentioned on PissedConsumer on Nov 2, 2007 and since then this brand received 938 reviews. It is 890 reviews more than Knight Transportation received since Aug 6, 2008.

Knight Transportation and Uhaul Consumer Ratings

Rank
204 out of 1508 in Transportation and Logistics category
130 out of 1508 in Transportation and Logistics category
Staff
101 in category
86 in category
Website
119 in category
116 in category
Customer service
214 in category
124 in category

According to consumer ratings and reviews, Uhaul ranks 74 points higher in the Transportation and Logistics category than Knight Transportation. People gave Knight Transportation 1.3 stars for Staff criterion in Transportation and Logistics category and it is 222 points higher than the worst rated brand in this category. At the same time, Uhaul was rated 1.4 stars for Staff criterion in this category and it is 237 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Uhaul has a higher rating than Knight Transportation. Regarding Customer service criterion, consumers gave Knight Transportation 1 stars and it is 66% worse than other in category. Uhaul however was rated 1.2 stars and it is 62% greater than other in category.

Knight Transportation and Uhaul Rating Details

Staff
1.3 (14 reviews)
1.4 (272 reviews)
Reviewer's quote

On January 21st 2019 I was on highway 70 in St. Louis, MO when a large sheet of snow/ice fell from a Knight Transportation truck & shattered the front of my vehicle. I panicked made the mistake of not fling a police report after following the truck trying to flag the driver down. I blew my horn...

Sylvia D

The colmar location has a rude staff that is clueless about installing hitches. They talk a good game, but have no idea. I want to a different location and was advised not to install a hitch on my make/model vehicle (BMW) because it won't fit properly..

PissedConsumer1597402
Website
1.8 (11 reviews)
1.9 (270 reviews)
Reviewer's quote

Knight has diver that dive without a cdl with them its the law have it with you all the time driver is deborah maidon driver cody is maidde truck number is 142665

PissedConsumer1131613

When I booked the truck on the company website, it said we qualified for a free storage unit for one month because it was a one-way rental. This was great because my mother-in-law had a lot of stuff that would not fit in the assisted living facility. This would give us time to sort through it and...

Luanne S
Customer service
1 (10 reviews)
1.2 (345 reviews)
Reviewer's quote

...an excuse to not give a bonus out, but i wourld drive 28,000 miles in 3 months, full filling my job for bonus, i dont sit in front of a comouter, due for service requirement notices for truck service. Always a technical issue on getting bonus, attempted many times. Was a rehire from dry van to Refrigerated, idaho falls...

PissedConsumer872329

...When I called to tell customer service they said they would look into the situation. They never did. Please use Penske or Budget..

Jeff F

Knight Transportation and Uhaul Pros and Cons

Pros
No votes
  • Disliked unwillingness to resolve issues dropping the ball
  • Truck
  • Precision automotive ceres ca kayla
Cons
  • Bad drivers
  • Bad and discourteous drivers
  • Customer service
  • Service
  • Constant mistakes

Knight Transportation and Uhaul Most Positive Reviews

Top rated reviews
No votes
5

I had a accident with the U-haul trailer I rented in January 2015. Much of the things were damaged badly. I calle...

Knight Transportation and Uhaul Most Critical Reviews

Lowest rated reviews
1

I would like to file a complaint. On May 27, 2015 at 10:30am, on the corner of Grand Avenue and Valley Blvd, coming...

1

I've refrained from blasting UHAUL , but our moving ordeal has been a nightmare and it still isn't over. To top off all...

Knight Transportation and Uhaul Latest Reviews

Recent published reviews

I want speak about the accident one happened between one of yours drivers and me, on Jacksonville Fl, on Sept 20, the tr...

Read all 48 reviews
1.7

Honestly the most racist and intimidating experience of my life. When I called to tell customer service they said they...

Read all 938 reviews

Knight Transportation and Uhaul Products and Services

Most reviewed product and services
  • Knight Transportation Vehicle Driver (13 reviews)
  • Knight Transportation Auto Claim (3 reviews)
  • Uhaul Truck Rental (308 reviews)
  • Uhaul Trailer Rental (80 reviews)
  • Uhaul Customer Care (77 reviews)