PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kmart and Walgreens as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kmart
Walgreens

Kmart and Walgreens Overview

Total reviews
1027
2024
Company responses
0
0
Issues resolved
9
7

Walgreens was first mentioned on PissedConsumer on Mar 5, 2008 and since then this brand received 2024 reviews. It is 997 reviews more than Kmart received since Apr 10, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Kmart customer support team than with Walgreens customer service.

Kmart and Walgreens Consumer Ratings

Rank
62 out of 482 in Supermarkets and Malls category
69 out of 723 in Pharmacy category
Customer service
71 in category
71 in category
Website
58 in category
47 in category
Discounts and Special Offers
51 in category
42 in category

Kmart and Walgreens Rating Details

Customer service
1.3 (290 reviews)
1.4 (642 reviews)
Reviewer's quote

I was at this store on 12/14/19 around 1230pm and waited in line at customer service for over 15 minutes and then went shopping in store. The store had flyers advertising Blow Out sales for the day and if you texted CHEER to 56278 you would get $5. 00 off purchase of $15...

Claron

...NO Customer service..

Erynne
Website
2.1 (247 reviews)
2.6 (486 reviews)
Reviewer's quote

...com website to plan a return. Kmart arranged the return. UPS came and picked them up the next day, and I was given a receipt...

Toni B

...TRIED TO GO WEBSITE, NOT ABLE TO SUBMIT COMPLAINT. CALLED 800 NUMBER did not RETURN MY CALLS BUT ASSURED ME THEY WOULD. NEVER DID...

PissedConsumer1680919
Discounts and Special Offers
2.3 (237 reviews)
2.4 (490 reviews)
Reviewer's quote

...The FREECASH feature gives great discounts on thousands of items. I am gravitating towards KMart and away from Amazon more and more. I expect it won't be long I'll cut the cord completely from Amazon...

Emme

Soda special. Buy 3 12 pack sleeves for $12. 00...

Craig V

Kmart and Walgreens Pros and Cons

Pros
  • Price
  • Sales staff
  • Good location
  • Store and old staff 3 months ago
  • Location
  • Store location convenient
Cons
  • Customer service
  • Worst customer service
  • Worst customer service for m
  • Customer service
  • Pharmacist was rude
  • Rude customer service

Kmart and Walgreens Most Positive Reviews

Top rated reviews
5

At KMart Camarillo Store #7165 on 16Sep2014 Cheryl took the time to look for the item I wanted to find. We rambled throu...

5

I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The...

Kmart and Walgreens Most Critical Reviews

Lowest rated reviews
1

I returned something on the 29 of last month. I was told my money would be returned to my debit card automatily but that...

1

I went to the Walgreens today at 1pm and they asked for my ID to purchase a money pak. I let them know I purchase one a...

Kmart and Walgreens Latest Reviews

Recent published reviews
2.2

Nasty attitudes, *Customer Service Desk, disrespectful to customers, throw bags at customers and refuse to bag items.

Read all 1027 reviews
5

Although Walgreen is a good company, it does not accept bad review on their store items. I had an issue with liquid...

Read all 2024 reviews

Kmart and Walgreens Products and Services

Most reviewed product and services
  • Kmart Manager (130 reviews)
  • Kmart Customer Care (85 reviews)
  • Kmart Cashier (77 reviews)
  • Walgreens Prescription Refill (439 reviews)
  • Walgreens Pharmacist (245 reviews)
  • Walgreens Manager (179 reviews)