PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kmart and Target as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kmart
Target

Kmart and Target Overview

Total reviews 1069 2764
Company responses 0 0
Issues resolved 10 27

Kmart and Target Consumer Ratings

Rank
78 out of 345 in Supermarkets and Malls category
72 out of 345 in Supermarkets and Malls category
Customer service
No votes
62 in category
Website
No votes
56 in category
Exchange, Refund and Cancellation Policy
No votes
48 in category
Product or Service Quality
No votes
48 in category

Kmart and Target Rating Details

Customer service
No votes
1.5 (727 reviews)
Reviewer's quote

So I pull up Kmart's website looking for a customer service number, and found the 'contact us' link sends me to a broken FAQ page that pulls up nothing on its search results and spits out this error whenever I open it: "Unfortunately, there was a problem. Please try again. If the problem continues,...

Read full review

...Contacted customer service. They were less than helpful and refused to reverse the charge. Told me to wait till day 10, after 9:00pm and try again...

Read full review
Website
No votes
2.2 (602 reviews)
Reviewer's quote

The main reason I used their website was that they had toilet paper listed as available for pickup and several items I was also needed. I placed the order for pickup at 1203am Monday, May,18th for pickup between 12pm and 1 pm that same day. During checkout there were no red flags about any item...

Read full review

...I checked and double checked on the website and it said that the store had it in stock. It was in aisle 13B. It also said that I had to come to the store inside to purchase it...

Read full review
Exchange, Refund and Cancellation Policy
No votes
2.1 (526 reviews)
Reviewer's quote

...I asked for a refund but they are saying it is to late. Help me find out what is going on with this. Vicky L Keener 440 Glade Creek Road Pisgah Forest NC...

Read full review

...polar express electric train and asked if I could get a price match I was assured itd be no problem she said I needed to place order first and theyd issue a refund for the price match when it came time she said she couldnt do it and transferred me to another Dept who stated they were wrong they always say they can and they cant...

Read full review
Product or Service Quality
No votes
2.2 (518 reviews)
Reviewer's quote

...basically its 99 - 50in points(which I used but was given more HORRIBLE CUSTOMER SERVICE) So shipping is $69. 99 but I figure i'm only paying $49 so why not. Well of course now Sears doesn't HONOR sears plus anymore online so now I'm out $118...

Read full review

...She refused to give me her employee ID! She was not helpful and she needs to take a customer service training because she is the worst manager I have met! I am very dissatisfied with her service. She currently works at the Irving North store! She gives a bad name to Target..

Read full review

Kmart and Target Pros and Cons

Pros
  • Price
  • Sales staff
  • Good location
  • Prices
  • Merchandise
  • Convenience
Cons
  • Customer service
  • Worst customer service
  • Worst customer service for m
  • Customer service
  • Rude employees
  • Customer service sucks

Kmart and Target Most Positive Reviews

Top rated reviews
5

At KMart Camarillo Store #7165 on 16Sep2014 Cheryl took the time to look for the item I wanted to find. We rambled throu...

Read full review
5

Target also had a false advertisement for there Element 40" flat screen for $119.00. They stated it was only online...

Read full review
5

I love Kmart! im only pissed off reading the reviews on here. they have great prices, great staff that is like family,...

Read full review
5

I love shopping at this target its always affordable prices and the customer service is great..

Read full review

Kmart and Target Most Critical Reviews

Lowest rated reviews
1

I returned something on the 29 of last month. I was told my money would be returned to my debit card automatily but that...

Read full review
1

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six...

Read full review
1


I bought a cast net two weeks ago , it was about 35 dollars, (never used it), I decided I wanted a 7ft cast net instead...

Read full review
1

We went to a Target store to buy a Bissell SpotClean - Model 52071. It retails at Target for $99.99, but Amazon sells...

Read full review

Kmart and Target Latest Reviews

Recent published reviews
1.5

Your store in Marathon, Fl. Is a complete and total nightmare! The people who work there have no idea how to treat...

Read full review
1.8

I returned an item and got a receipt and dont remember getting a gift card from them. I couldnt find my original receipt...

Read full review
3

Dilevary not received so plz send products

Read full review
No votes

Don't know card number. Need to talk to a person

Read full review

Kmart and Target Products and Services

Most reviewed product and services
  • Kmart Manager (130 reviews)
  • Kmart Cashier (77 reviews)
  • Kmart Shipping Service (29 reviews)
  • Target Manager (165 reviews)
  • Target Gift Card (162 reviews)
  • Target Cashier (107 reviews)