PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kmart and Target as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kmart
Target

Kmart and Target Overview

Total reviews
1069
2661
Company responses
0
0
Issues resolved
9
27

Kmart and Target Consumer Ratings

Rank
75 out of 321 in Supermarkets and Malls category
66 out of 321 in Supermarkets and Malls category
Customer service
78 in category
72 in category
Website
62 in category
55 in category
Exchange, Refund and Cancellation Policy
64 in category
49 in category
Product or Service Quality
65 in category
49 in category

Kmart and Target Rating Details

Customer service
1.4 (304 reviews)
1.5 (679 reviews)
Reviewer's quote

I have contacted Kmart customer service twice about a order I did not receive #904435351 Placed on march 28th original tracking number 391498741609 FDE I originally tracked and it said was coming April 6th 2020 But it turned out to be a tracking number for someone elses order and it was shipped...

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It was cleared up very goodGood customer service..

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Website
2 (260 reviews)
2.2 (570 reviews)
Reviewer's quote

The main reason I used their website was that they had toilet paper listed as available for pickup and several items I was also needed. I placed the order for pickup at 1203am Monday, May,18th for pickup between 12pm and 1 pm that same day. During checkout there were no red flags about any item...

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...The customer service rep said that masks were highly recommended, and said that this policy was stated on Target's website. I didn't see any signage at the store itself. I ask Target to reconsider its COVID19 policy to ensure everyone in the store is safe...

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Exchange, Refund and Cancellation Policy
1.7 (258 reviews)
2.1 (494 reviews)
Reviewer's quote

...I am going to receive a full refund, since I never received my order..

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I went to my local store(not in Chicago one closer to my home), to refund/exchange that dress that turned out to be too big, and to purchase more items. (milk, food, hygiene, things i couldn't find in chgo) I approach customer service and was told by a employee named Emily that i couldn't return...

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Product or Service Quality
2 (250 reviews)
2.2 (481 reviews)
Reviewer's quote

...basically its 99 - 50in points(which I used but was given more HORRIBLE CUSTOMER SERVICE) So shipping is $69. 99 but I figure i'm only paying $49 so why not. Well of course now Sears doesn't HONOR sears plus anymore online so now I'm out $118...

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...from target so disappointed so many people told me target was the best way to go when ordering online well *** I wont be ordering from target ever again bad service bad service bad...

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Kmart and Target Pros and Cons

Pros
  • Price
  • Sales staff
  • Good location
  • Merchandise
  • Prices
  • Treated me terribly
Cons
  • Customer service
  • Worst customer service
  • Worst customer service for m
  • Customer service
  • Rude employees
  • Customer service sucks

Kmart and Target Most Positive Reviews

Top rated reviews
5

At KMart Camarillo Store #7165 on 16Sep2014 Cheryl took the time to look for the item I wanted to find. We rambled throu...

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5

Target also had a false advertisement for there Element 40" flat screen for $119.00. They stated it was only online...

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5

I love Kmart! im only pissed off reading the reviews on here. they have great prices, great staff that is like family,...

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5

I love shopping at this target its always affordable prices and the customer service is great..

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Kmart and Target Most Critical Reviews

Lowest rated reviews
1

I returned something on the 29 of last month. I was told my money would be returned to my debit card automatily but that...

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1

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six...

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1


I bought a cast net two weeks ago , it was about 35 dollars, (never used it), I decided I wanted a 7ft cast net instead...

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1

We went to a Target store to buy a Bissell SpotClean - Model 52071. It retails at Target for $99.99, but Amazon sells...

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Kmart and Target Latest Reviews

Recent published reviews
No votes

I have heard absolutely nothing from them. Not have I received my refund.

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No votes

I was reviewing the Target app this morning when I noticed that you had disinfectant wipes in stock at the Myrtle Beach...

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No votes

Number no longer in service

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1.6

I cannot believe that you could not find my order anywhere because as soon as I got off the phone with you guys that...

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Kmart and Target Products and Services

Most reviewed product and services
  • Kmart Manager (130 reviews)
  • Kmart Customer Care (86 reviews)
  • Kmart Cashier (77 reviews)
  • Target Customer Care (199 reviews)
  • Target Manager (165 reviews)
  • Target Gift Card (160 reviews)