PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Klm and United Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Klm
United Airlines

Klm and United Airlines Overview

Total reviews 7 819
Company responses 0 0
Issues resolved 0 6

Klm and United Airlines Consumer Ratings

Rank
166 out of 445 in Transport category
101 out of 445 in Transport category
Customer service
129 in category
80 in category
Product or Service Quality
131 in category
84 in category
Value for money
140 in category
92 in category
Discounts and Special Offers
119 in category
77 in category

Klm and United Airlines Rating Details

Customer service
1 (3 reviews)
1.2 (202 reviews)
Reviewer's quote

As we only had about a 70-minute window to make that connection, we went to your Customer Service desk at AMS. Your agent advised us that there was a direct flight from AMS boarding at 11:35 but that our flight should arrive in time to make our connection to KL6141. A bit later, at the gate we saw...

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...Extremely poor customer service..

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Product or Service Quality
1 (3 reviews)
1.4 (141 reviews)
Reviewer's quote

...The worst service ever, the worst customer support from both side, it's fraud..

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I mentioned to a Customer Service Agent (CSR) that my wife and I has already checked in and had our boarding passes. At that point, for some reason, the CSR told my wife that she would be allowed to board but refused to process our bags because of the direction she had received from Christine. A...

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Value for money
1 (3 reviews)
1.6 (117 reviews)
Reviewer's quote

My return flight of KLM got delayed from Lahore to Helsinki in 2014. How can I check how many hours exactly it was late. Can I have the flight schedule stats for the past flights in 2014? please inform if you know about this information. I need this information urgently to make a claim under the EU...

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Mr. Tony the stewardess on united UA299 flight to LA from Houston. 50% of the plane was empty yet everyone knows that if possible as instructed by the CDC we should be spaced? He had all of us packed in like sardines in the mid-to the back saying something STUPID about the other seats cost more...

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Discounts and Special Offers
1 (2 reviews)
1.6 (141 reviews)
Reviewer's quote

No items

...We also have information for special travel needs (children traveling alone, assistance for customers with disabilities, etc. ). Current or future travel: Log into united...

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Klm and United Airlines Pros and Cons

Pros
No votes
  • Kind and helpful flight attendants
  • Very nice flight attendants
  • In-flight service
Cons
  • Poor service
  • No or incorrect information
  • Lack of veracity and rudeness to their customers
  • Terrible customer service
  • Lack of humane treatment
  • Treatment at the hands of united staff

Klm and United Airlines Most Positive Reviews

Top rated reviews
No votes
5

Feeling hurt & disappointed. We are handicapped & seniors & had selected two aisle seats when we purchased our tickets...

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No votes
5

I postponed my flight to MI because of the Coronavirus.

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Klm and United Airlines Most Critical Reviews

Lowest rated reviews
1

My return flight of KLM got delayed from Lahore to Helsinki in 2014. How can I check how many hours exactly it was...

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1

I was physically removed from a flight from San Juan, PR to Chicago because I had a seizure. The pilot felt I was a "sec...

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1

I've requested a pickup transport via KLM site but I didn't receive any confirmation, thus I place another request. My s...

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1

I had a flight booked in Dec 2013 for travel in May 2014. After confirmation from the customer service in the beginning...

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Klm and United Airlines Latest Reviews

Recent published reviews
No votes

I booked long haul flights with KLM from Bristol to Phuket. I checked the details before I brought the tickets ' read...

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3.6

On Sunday, Sept.6, my husband and I traveled on United Flight 1887, 5:45 pm, from Denver Co to Bradlee International, la...

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1.6

Do not use KLM ever!! Below is a copy of our self-explanatory email sent to CEO of KLM on 9/17/17 and when no RSVP,...

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No votes

Aún no he recibido ninguna confirmación del vuelo cancelado

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Klm and United Airlines Products and Services

Most reviewed product and services
  • Klm Customer Care (1 review)
  • United Airlines Flight (363 reviews)
  • United Airlines Customer Care (72 reviews)
  • United Airlines Flight Booking (53 reviews)