PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Klm and Turkish Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Klm
Turkish Airlines

Klm and Turkish Airlines Overview

Total reviews 7 387
Company responses 0 0
Issues resolved 0 3

Klm and Turkish Airlines Consumer Ratings

Rank
167 out of 445 in Transport category
89 out of 445 in Transport category
Customer service
128 in category
64 in category
Value for money
139 in category
44 in category
Product or Service Quality
130 in category
51 in category
Price Affordability
143 in category
67 in category

Klm and Turkish Airlines Rating Details

Customer service
1 (3 reviews)
1.3 (148 reviews)
Reviewer's quote

As we only had about a 70-minute window to make that connection, we went to your Customer Service desk at AMS. Your agent advised us that there was a direct flight from AMS boarding at 11:35 but that our flight should arrive in time to make our connection to KL6141. A bit later, at the gate we saw...

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...Customer Service is below any quality, their job is to simply cut the conversation by providing the wrong data! Agents barely speak English. One of them kept me on hold for 30 minutes just to tell me that I need to wait more for my money. Everytime I called I was given a different information...

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Value for money
1 (3 reviews)
2.1 (87 reviews)
Reviewer's quote

I've requested a pickup transport via KLM site but I didn't receive any confirmation, thus I place another request. My surprise is that 30 min later I placed the last request I received 2 charges in my bank account.I was able to cancel the last booking but silence about the second charge and no...

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My flight had been cancelled but I haven't received my money back..

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Product or Service Quality
1 (3 reviews)
1.8 (104 reviews)
Reviewer's quote

...I am hoping to find a free service but if not available this free, then please inform about the cheaper options. Thanks ..

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Less knowledge, lack of respect and poor service, poor network ,Less staff and more volume . No one can help, its just getting worse..

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Price Affordability
1.5 (2 reviews)
2.4 (99 reviews)
Reviewer's quote

No items

...d buy the new one ( i lost abouth 5 -6 hours on the phone and internet ) noone speak french ( it happened in france ) they told me they will refound my ticket price but didn't say how much , and i have to go to the nearest turkish airline office in person , to get the money in cash , ( but call up before if they have it ) i payed the ticket with credit card , it means , i am going to loose a day , and make a 300 km trip ...

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Klm and Turkish Airlines Pros and Cons

Pros
No votes
  • Flight was fine and the food was excellent
  • Good flight times and food
  • Cabin service
Cons
  • Poor service
  • No or incorrect information
  • Lack of veracity and rudeness to their customers
  • Customer service
  • Complaint follow-up
  • Refusing compensation

Klm and Turkish Airlines Most Positive Reviews

Top rated reviews
No votes
5

Do I have a case against Turkish airlines? At Kastrup(Copenhagen) I asked at the check-in if it is allowed to carry...

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No votes
5

Until today, Travelgenio has not informed us what will happen to our flight Turkey Airlines TK61 from Kuala Lumpur to...

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Klm and Turkish Airlines Most Critical Reviews

Lowest rated reviews
1

My return flight of KLM got delayed from Lahore to Helsinki in 2014. How can I check how many hours exactly it was...

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1

They charged me to fly on Comfort Class but then sent me an e-mail with a "Change of Schedule" and did not tell me they...

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1

I've requested a pickup transport via KLM site but I didn't receive any confirmation, thus I place another request. My s...

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1

We purchased tickets with Turkish based on previous experiences and on the basis of their published policies re guide do...

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Klm and Turkish Airlines Latest Reviews

Recent published reviews
No votes

I booked long haul flights with KLM from Bristol to Phuket. I checked the details before I brought the tickets ' read...

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No votes

I can't call to Turkey, I am in Slovenia

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1.6

Do not use KLM ever!! Below is a copy of our self-explanatory email sent to CEO of KLM on 9/17/17 and when no RSVP,...

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No votes

Thank you. Our ticket has been rescheduled. We are happy.

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Klm and Turkish Airlines Products and Services

Most reviewed product and services
  • Klm Customer Care (1 review)
  • Turkish Airlines Flight (86 reviews)
  • Turkish Airlines Customer Care (46 reviews)
  • Turkish Airlines Flight Booking (28 reviews)