KLM vs Lufthansa
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KLM and Lufthansa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
KLM and Lufthansa Overview
Total reviews | 230 | 1898 |
Company responses | 0 | 0 |
Issues resolved | 2 | 29 |
KLM and Lufthansa Consumer Ratings
KLM and Lufthansa Rating Details
KLM and Lufthansa Pros and Cons
- Serves desired destination
- Fly to the destination where we need to go
- Except this occasion
- Non
- Worldwide
- Ease of booking
- Poor service
- Poor customer management
- Bad service
- Customer care center service is horrible
- Calls are never answered
- Terrible customer service
KLM and Lufthansa Most Positive Reviews
Had to rebook as need to be in UK for my sister's funeral. It's a long 2 days as not a direct flights to Amsterdam h e...
Tried filling in locator form and was asked where I was staying in Frankfurt to quarantine, so I thought I might have...
Travel plans can be unpredictable, and sometimes circumstances arise that necessitate a change in your flight...
Dear Sirs:
I had three tickets canceled last Spring and my return flight in December so I have to reschedule through Fare...
KLM and Lufthansa Most Critical Reviews
Hello, my father passed away unexpectedly in December and I needed to cancel my flight ticket.
My name is Cathryn MacCall...
Lufthansa is crap Airlines. These idiots are charging additional 80% for rebooking the flight. I have already paid ***...
Dear sir/madam, my booking ref - KO7B46, i had a flight booked Aberdeen to Bangkok from 13th Jan 22 to 9th Mar 22.
I had...
I have a flight voucher open until Dec 31st 2020. I have not been able to use this as Sweden has been subject to various...
KLM and Lufthansa Latest Reviews
Expired documents person traveling needs new documents. This my reason to change date for Isaac Agyei.
I have a flight from Beirut to Milan roundtrip
But it has been modified several times
You have scheduled us a flight from...
Nothing has been resolved as of now. The customer rep couldn't locate the vouchers because of the date of issue.
Please c...
Good evening,
My return flight on March 9, 2024, flight # LH6790 was cancelled not once but twice. It was re-booked for M...
KLM has a better customer service very friendly and helpful in service
Product or Service Quality
KLM offers better service
I have something else to compare
KLM is reliable
Infact am experiencing hard time between me and KLM response.I have been writing to them but they respond after 2 days
Product or Service Quality
Poor
I have something else to compare
I have no experience to say about Lufthansa.I have never booked with them.KLM was always my favorite flight all the years.its only this time they don't solve my issue
How would you compare KLM vs Lufthansa?
I have not been on KLM so I cannot compare Lufthansa to KLM
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I have been flying for 15 years two times to South America. Asia to England about 20 time.So for me Lufthansa comes bottom in long hall.
My fight from Heathrow to Munich, Munich to Singapore a total disaster both flights.
Lufthansa do NOT relay on them please!!
Product or Service Quality
My daughter has to wait 5days for her luggage!!!!?? Soo BAD
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I Inga Larsson travel ALWAYS with KLM!! I love them BEST airline in the world!!!
Good
Product or Service Quality
Good
I have something else to compare
While traveling from SFO to Amsterdam one of the toilet was out of service and created some problam. I just wrote a simple filling on that they gave me Rs 500 voucher for next booking