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Klm Van Lines

Transportation and Storage
  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $29.2K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Turnaround Time
Diversity of Products or Services
  • I do not have to deal with them anymore 4
  • Promises made 2
  • And staff 1
  • Very professional crew 1

Customers don't like

  • Never call back3
  • Pressure from driver2
  • Interstate fees1
  • Thieves1
  • Promises broken1
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Ups

Shipping
  • 21 ISSUES RESOLVED
  • 4630 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $914 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Turnaround Time
Diversity of Products or Services
  • Tracking tool 22
  • Its just this order i am very upset with ups about 5
  • Tracking our packages 5
  • Phone number to chase up 3
  • Transport time 3

Customers don't like

  • Poor customer service64
  • Delivery52
  • Customer service agent30
  • Unethical business practices30
  • Incompetent delivery driver21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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