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Klaussner

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $31.6K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Reliability
Staff
Customer service
Diversity of Products or Services
  • Look of the furniture 4
  • Great price 1
  • Look of sofa 1
  • Reliable customer service 1
  • To scream 1

Customers don't like

  • Fabric tears easily1
  • Lack of stability1
  • No repair like new1
  • Process1
  • Warranty issues1
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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1779 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Reliability
Staff
Customer service
Diversity of Products or Services
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Business ethics17
  • Poor quality product14
  • Unprofessional customer service12
  • Defective product10
  • Misrepresentaion8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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