Klaussner vs Lazboy

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Klaussner

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $31.6K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Staff
Reliability
Customer service
Diversity of Products or Services
  • Look of the furniture 4
  • Great price 1
  • Look of sofa 1
  • Reliable customer service 1
  • To scream 1

Customers don't like

  • Construction and quality3
  • Fabric tears easily2
  • Staff1
  • Warranty issues1
  • Unethical behavior1

Products by Klaussner

No items

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Lazboy

Furniture and Decor
Has verified representatives
  • 6 ISSUES RESOLVED
  • 147 COMPANY RESPONSES
  • 677 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
Staff
Reliability
Customer service
Diversity of Products or Services
  • Chair 5
  • Recliner easy up down 4
  • Sales personnel 4
  • Store layout 3
  • That it once was a good brand 3

Customers don't like

  • Not good quality28
  • Bad customer service21
  • Lack of warranty service8
  • Resolution of the problem8
  • Poor extended warranty8

Products by Lazboy

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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