PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Supercell and Kixeye as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Supercell
Kixeye

Supercell and Kixeye Overview

Total reviews 1094 431
Company responses 0 0
Issues resolved 8 1

Supercell and Kixeye Consumer Ratings

Rank
30 out of 310 in Games and Movies category
76 out of 310 in Games and Movies category
Customer service
23 in category
62 in category
Website
40 in category
56 in category
Product or Service Quality
25 in category
70 in category
Discounts and Special Offers
23 in category
61 in category

Supercell and Kixeye Rating Details

Customer service
2.4 (382 reviews)
1.5 (132 reviews)
Reviewer's quote

The company need a training for customer service. Support team are unhelpful and poor quality. They also should implement better design for recovering lost account...

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...Customer service is a joke, auto responses and waiting for 3 days for a Rep. to respond. Constant events that are expensive to coin even for top-level players with all the newest and best in game tech...

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Website
2.7 (362 reviews)
2.1 (130 reviews)
Reviewer's quote

So I tried to reach out to the contact us Department using the website redirect. And, it tells me after I get everything and my email is invalid. I've tried every combination to see if it's just the way I am put it it but it does not accept my email that I am currently using that I filed my account...

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I went to the kixeye website and it would not let me sign up for an account to play battle pirates from the kixeye website. Would you please help me to do that?..

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Product or Service Quality
2.8 (342 reviews)
1.8 (75 reviews)
Reviewer's quote

...But I will quote their answer:"It seems that this account was banned because of a Terms of Service breach. Therefore we cannot assist you with its recovery. " Unbelievable..

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...I all appears that kixeye has gotten too large and can’t properly provide the service it is obligated to provide its customers!..

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Discounts and Special Offers
2.7 (336 reviews)
1.9 (97 reviews)
Reviewer's quote

...I bought all 3 special diamond and Xmas decorations totaling $34. 97 plus tax. I received the snowman in a box and the Xmas table and chair with the diamonds and I only received the diamonds for the $19...

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Why can't kixeye make the game more even with base defense??? The new hulls blow right through base's, base guard fleets are weak, And on the upgrade build kits why not put them under token Inventory under special so the players know what they have??? please give me a call 405-606-5834..

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Supercell and Kixeye Pros and Cons

Pros
  • I love the game
  • Clash of clans
  • Gameplay
  • War commander
  • Was a great war game
  • Nice game and i can make a good friends from all the world
Cons
  • Lack of communication
  • Getting banned
  • Supercell id
  • Poor customer service
  • There attitude
  • Support

Supercell and Kixeye Most Positive Reviews

Top rated reviews
5

Since the update, they took 3/4 of loot generating based... They hide those by giving it unlimited shields after about...

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5

War Commander Account Been Banned
Sir,i have been banned..not sure for what reason..i always buying coins from kixeye.....

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5

I am a player of clash of clan I have been cheated by a player my clan name is La martiniere a had asked my leader of ot...

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5

i have one problem with log in me account!

kixeye team. suspend my acc without any reason,i invest a lot of money in th...

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Supercell and Kixeye Most Critical Reviews

Lowest rated reviews
1

Hi everyone. I'm so fed up with the Sandbox/Xmod cheats on Clash of Clans! I have sent tons of emails but they dodge...

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1

omg how can i explain in only 100 words
to begin i have about 100 tickets that tell me my system is at fault
but i a...

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1

Supercell messed the game up so bad now!! The th sniping, loot bonus, and the dum shield. Very dissapointed in the game...

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1

kixeye has events every month now the beef the units up so there almost impossible to kill the have jammers in the...

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Supercell and Kixeye Latest Reviews

Recent published reviews
No votes

Dear supercell,
a hacker hacked my th13 account and more and my clan also and kicked all of my clan mates and now he is a...

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No votes

what happen to the app for battle pirates on I Phones

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1

Can I opt out of my supercell id

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2.4

& have not received any thing why does this keep happing this is not very good

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Supercell and Kixeye Products and Services

Most reviewed product and services
  • Supercell Account (374 reviews)
  • Supercell Clash Of Clans Video Game (150 reviews)
  • Supercell Video Game (87 reviews)
  • Kixeye Account (109 reviews)
  • Kixeye War Comander Video Game (26 reviews)
  • Kixeye Battle Pirates Video Game (20 reviews)