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KitchenAid

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 535 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Look of product 9
  • Appearance and reputation 5
  • Sleek ss design 4
  • Reputation 3
  • Previous history with product 3

Customers don't like

  • Customer service19
  • Unhelpful customer service4
  • Refused to fix problem4
  • Non functioning applance4
  • Lack of quality in product4
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Sears Home Services

Household Services
  • 4 ISSUES RESOLVED
  • 1384 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Sales people were nice 6
  • Polite and friendly repairmen 5
  • Technician was friendly 4
  • Repairman 4
  • How sear was 10 yrs ago 4

Customers don't like

  • Poor customer service39
  • Inability to repair10
  • Lack of customer service7
  • No one with athority6
  • Repair program5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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