Kitchenaid vs Sears Home Services

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Kitchenaid

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 461 TOTAL REVIEWS
  • $810K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Look of product 9
  • Sleek ss design 4
  • Design 3
  • Reputation 3
  • Previous history with product 3

Customers don't like

  • Lack of quality in product18
  • Customer service10
  • Defective products9
  • Broke soon after purchase8
  • Unhelpful customer service7

Products by Kitchenaid

No items

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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1016 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer escalation department12
  • Customer service11
  • No one with athority11

Products by Sears Home Services

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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