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Kitchenaid

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 491 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Look of product 9
  • Appearance and reputation 4
  • Sleek ss design 4
  • Previous history with product 3
  • Reputation 3

Customers don't like

  • Poor customer service5
  • Customer service5
  • Lack of quality in product4
  • Non functioning applance4
  • Unhelpful customer service3
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Samsung Electronics

Appliances and Electronics
  • 4 ISSUES RESOLVED
  • 714 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Tv when it worked 3
  • Features 2
  • Large load capacity 2
  • Overall product design and ease of use 2
  • Quality of tv 2

Customers don't like

  • Customer service11
  • Way they do business4
  • Appliance service life3
  • Poor quality3
  • Lack of warranty coverage3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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