PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Royal Prestige and KitchenAid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Royal Prestige
KitchenAid

Royal Prestige and KitchenAid Overview

Total reviews 141 776
Company responses 74 0
Issues resolved 3 6

Royal Prestige and KitchenAid Consumer Ratings

Rank
16 out of 284 in Kitchen and Cooking category
57 out of 284 in Kitchen and Cooking category
Product or Service Quality
17 in category
44 in category
Customer service
21 in category
42 in category
Price Affordability
56 in category
50 in category
Exchange, Refund and Cancellation Policy
32 in category
37 in category

Royal Prestige and KitchenAid Rating Details

Product or Service Quality
2 (55 reviews)
1.3 (247 reviews)
Reviewer's quote

2,100 for a Juicer!?? Criminals right down to the misinformed lying customer service reps that tell you you can only return the product 3 days after the contract is written not received which is the law! How is this company still in business? They prey on gullible people who crumble under high...

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Your service is bad - bad i can't express the level of service that you receive or non service that bad bad bad bad ugly rude nasty..

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Customer service
1.7 (54 reviews)
1.3 (240 reviews)
Reviewer's quote

...Customer Service has always been excellent when asking for replacement handles and whistles. I had a couple of pieces replaced because they were mishandled and I just could not get them clean. They were placed, no questions asked...

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...Never buy their product again, not even a mixer! Has been very very very frustrating with their customer service. Oh btw, do not trust all the four and five stars given on their official website. I posted my 1 star review and just discovered it was deleted by the company - so much for transparency!..

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Price Affordability
1.7 (52 reviews)
2 (199 reviews)
Reviewer's quote

at this point I don't know what to do now the supervisor is trying to help me get the price fixed since it was like a $400 dollar difference when my balance was already 1,623. 00 as it is :/ now adding that to it, it will be way more. I'v been asking some of My friends for advice and they...

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I ordered a kitchen aid appliance and they charged more than the price showed why did you do it..

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Exchange, Refund and Cancellation Policy
1.4 (47 reviews)
1.3 (188 reviews)
Reviewer's quote

...He then offered us two knifes or a pot for the exchange, I responded with absolutely not!!!! I would never pay almost $800. 00 for a couple of knives or a pot, that is not what I signed the contract for and there was no way I would except anything in exchange. He then took the water filter and left...

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...How long does it take before they give you another one or refund your money. So far KitchenAid has not helped me nor has Lowes..

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Royal Prestige and KitchenAid Pros and Cons

Pros
  • How nice the products look
  • Quality of the products
  • Mala
  • Look of product
  • Reputation
  • Design look of product
Cons
  • Harassing phone calls and lack of customer service
  • Too expensive and not worth the hype
  • Scam crooks
  • Customer service
  • Defective products
  • Quality of products and customer service

Royal Prestige and KitchenAid Most Positive Reviews

Top rated reviews
5

The one time I called for replacement parts, a a couple of steamer tops and a handle they insisted on having exact...

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5

the ORDER CLEANER indicator needs to be reset

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5

Make a payment called Hycite and is closed ............

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5

I would like the top rack would be adjustable for slightly larger everyday dinner plates. An 1/8 to 1/4 would do this fo...

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Royal Prestige and KitchenAid Most Critical Reviews

Lowest rated reviews
1

Attn: Claims Department ManagementRE: Acct. 22679011 / Beatriz Williams

As per my telephone conversation...

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1

I am glad that i found this website
My Kitchenaid Bottom Mount Build in Refrigerator has been making a beeping noise as...

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1

I called Royal prestige for the recall for the difective model and they trick me, when I received the new merchandise...

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1

I got a new KitchenAid Convection Microwave oven in August 2014. It has never worked. I called Kitchenaid and they...

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Royal Prestige and KitchenAid Latest Reviews

Recent published reviews
1

Venga a mi casa para que veas como su filtro de agua me dano los gabinetes y he comprado dos estufas de induction ha...

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1

Here is my story with KitchenAid.... You can decide if I am being unreasonable after reading this....
Dishwasher: bought...

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1

Yo no recoArkansasrmigramolarArkansasiun siyonalun su compañeramicorrer / A Naciones norteaciones Unidasireun...

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1

Noticed water on the floor. Then noticed milk and eggs were frozen. Then 3 days later noticed that freezer was frozen...

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Royal Prestige and KitchenAid Products and Services

Most reviewed product and services
  • Royal Prestige Blender (20 reviews)
  • Royal Prestige Customer Care (14 reviews)
  • Royal Prestige Cookware (10 reviews)
  • Kitchenaid Dishwasher (110 reviews)
  • Kitchenaid Refrigerator (110 reviews)
  • Kitchenaid Oven (63 reviews)