PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Miele and KitchenAid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Miele
KitchenAid

Miele and KitchenAid Overview

Total reviews
351
674
Company responses
0
0
Issues resolved
3
5

KitchenAid was first mentioned on PissedConsumer on Jun 16, 2007 and since then this brand received 674 reviews. It is 323 reviews more than Miele received since Dec 30, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Miele customer support team and KitchenAid customer service.

Miele and KitchenAid Consumer Ratings

Rank
275 out of 2624 in Appliances and Electronics category
42 out of 240 in Kitchen and Cooking category
Customer service
203 in category
34 in category
Product or Service Quality
199 in category
33 in category
Value for money
273 in category
34 in category

Miele and KitchenAid Rating Details

Customer service
1.4 (115 reviews)
1.2 (192 reviews)
Reviewer's quote

Terrible customer service . Have steam oven , nothing but trouble , steam doesnt work , cant clean it , cant get anyone to fix it, oven asks to many questions " Turn oven off?" That's why I pushed the off button. Worst oven I've ever had and the most expensive...

PissedConsumer1740377

...Kitchen aid customer service refused to pay, were extremely rude and stuck me with a $400 bill..

Rhonda H
Product or Service Quality
1.7 (103 reviews)
1.3 (200 reviews)
Reviewer's quote

Service department said only way is to pay a technician $150( which by the way you pay upfront in order to reserve your spot . ) What kind of crap is that? And technician would be the only one to decide if the appliance repair would be covered . Its up to the techs discretion?! What is that? There...

Kattia A

...I called Kitchen Aid for service for which they sent out a service call for Dec. 30th. This guy charged me for the service call- diagnostics- $125 and said he needs parts from the manufacturer...

michael m
Value for money
1.6 (85 reviews)
1.4 (166 reviews)
Reviewer's quote

...Their product is not worth the money, poor, poor quality. I'm disguted with my experience and I'm getting a new dishwasher. It will not be a Miele...

PissedConsumer1617517

Offered me a free service agreement if I spent a small fortune to have it repaired which required removing it from the cabinet for God knows how much money. It is obviously a piece of crap! I am replacing with a hood only and will have a countertop microwave. I will never buy another KitchenAid...

Theresa

Miele and KitchenAid Pros and Cons

Pros
  • Overall design and build quality of miele
  • Product
  • Independent repairman
  • Look of product
  • Appearance and reputation
  • Reputation
Cons
  • Customer service
  • Customer servce
  • Service
  • Customer service
  • Defective products
  • Non functioning applance

Miele and KitchenAid Most Positive Reviews

Top rated reviews
5

Purchased $21,000 worth of appliances in January from Almar in Montreal for delivery in early June. I specified one...

4

The glass door of my KitchenAid oven exploded when I was opening it after I baked a pizza at 450F. The glass shattered...

Miele and KitchenAid Most Critical Reviews

Lowest rated reviews
1

Our expensive Miele washing machine broke down. It took a week for an engineer to arrive. He needed several parts. He sa...

1

I am glad that i found this website
My Kitchenaid Bottom Mount Build in Refrigerator has been making a beeping noise as...

Miele and KitchenAid Latest Reviews

Recent published reviews
1

combo steam oven stopped working after 3 years.
It wont heat ! When I tried to descale it told me to empty ,my empty , co...

Read all 351 reviews
2.3

Bought a top of the line dishwasher that quit working in less than 2 years. Needed a new pump and a new motherboard....

Read all 674 reviews

Miele and KitchenAid Products and Services

Most reviewed product and services
  • Miele Dishwasher (62 reviews)
  • Miele Washing Machine (40 reviews)
  • Miele Customer Care (16 reviews)
  • Kitchenaid Dishwasher (100 reviews)
  • Kitchenaid Refrigerator (100 reviews)
  • Kitchenaid Oven (62 reviews)