PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KitchenAid and Miele as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KitchenAid
Miele

KitchenAid and Miele Overview

Total reviews
745
365
Company responses
0
0
Issues resolved
5
3

KitchenAid and Miele Consumer Ratings

Rank
52 out of 273 in Kitchen and Cooking category
311 out of 1792 in Appliances and Electronics category
Product or Service Quality
39 in category
236 in category
Customer service
36 in category
219 in category
Value for money
42 in category
311 in category
Price Affordability
47 in category
422 in category

KitchenAid and Miele Rating Details

Product or Service Quality
1.4 (232 reviews)
1.6 (112 reviews)
Reviewer's quote

It seem like the housing inside the hook increase in width due to badly made or poor quality of metal construction. So I went on line and purchased another Kitchen certified Dough hook through Amazon. It was ok at first use and second use the third time the hook now complete stuck in the housing...

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Customer service is below any expectation. I had issues with delivery and called customer service 4 times. No management available to talk to...

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Customer service
1.3 (224 reviews)
1.4 (124 reviews)
Reviewer's quote

My experience with KitchenAid products and customer service has been horrendous. Two built in refrigerators failed, both in one month after twelve-month warranty. The first was due mainly to a faulty compressor and other parts...

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...They won't post a negative review on their site because they like their FAKE REALITY! Stay away, STAY AWAY from MIELE! They are *** if you have a problem, the worst customer service and repair service, the worst appliance mistake of my life..

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Value for money
1.4 (197 reviews)
1.6 (94 reviews)
Reviewer's quote

...I paid over $3700 for the appliance and it makes more sense to purchase something for less money and get the same number of years of service than to go back to an expensive sub-par piece of equipment..

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Value-added German products that are over-engineered and that function beautifully for a very long time are great, just as long as the only thing you are buying is the product. But what Germans do not do well, is service. Have you ever tried catching the attention of a waiter at a restaurant in...

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Price Affordability
2 (189 reviews)
1.7 (91 reviews)
Reviewer's quote

I ordered a kitchen aid appliance and they charged more than the price showed why did you do it..

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...So much for the advertising of great product from Germany and the price I paid in the 10,000 grand. Also the plastic that came covering the stainless steel left mark that doesn't come out. Luckily the refrigerator works fine but the noice...

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KitchenAid and Miele Pros and Cons

Pros
  • Look of product
  • Reputation
  • Design look of product
  • Overall design and build quality of miele
  • Product
  • Independent repairman
Cons
  • Customer service
  • Defective products
  • Quality of products and customer service
  • Customer service
  • Customer servce
  • Service

KitchenAid and Miele Most Positive Reviews

Top rated reviews
5

the ORDER CLEANER indicator needs to be reset

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5

Purchased $21,000 worth of appliances in January from Almar in Montreal for delivery in early June. I specified one...

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5

I would like the top rack would be adjustable for slightly larger everyday dinner plates. An 1/8 to 1/4 would do this fo...

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5

We purchased a Miele WT2780 last year, it worked absolutely fine and helped us out quite a lot, over the last year it...

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KitchenAid and Miele Most Critical Reviews

Lowest rated reviews
1

I am glad that i found this website
My Kitchenaid Bottom Mount Build in Refrigerator has been making a beeping noise as...

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1

Our expensive Miele washing machine broke down. It took a week for an engineer to arrive. He needed several parts. He sa...

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1

I got a new KitchenAid Convection Microwave oven in August 2014. It has never worked. I called Kitchenaid and they...

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1

have fridge freezer 3 years old no extended warranty now not working called miele and was told earlyist repair was 9...

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KitchenAid and Miele Latest Reviews

Recent published reviews
No votes

I have a new dishwasher and Im trying to get help to clear the error codes

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No votes

Service tech comes out to see if he can fix machine. Gets me a quote called arrange for the repair. No one show up or...

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1

I purchase Stand mixer pro series 6 recently April 2020, using it may be once a week to make breads and cookies with spi...

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2.4

Customer service is below any expectation.
I had issues with delivery and called customer service 4 times.
No management a...

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KitchenAid and Miele Products and Services

Most reviewed product and services
  • Kitchenaid Dishwasher (108 reviews)
  • Kitchenaid Refrigerator (104 reviews)
  • Kitchenaid Oven (63 reviews)
  • Miele Dishwasher (63 reviews)
  • Miele Washing Machine (40 reviews)
  • Miele Customer Care (17 reviews)