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Kirklands

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 134 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $90 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Products in the store 5
  • Price 3
  • Lots of fragrance 1
  • Products available 1
  • Products 1

Customers don't like

  • Customer service6
  • Failure to do what they said they would2
  • Online ordering2
  • Online ordering and refunds2
  • Short staffed1
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 488 TOTAL REVIEWS
  • $62.2K CLAIMED LOSSES
  • $482 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Not a single thing 10
  • Customer service 7
  • Product 6
  • None 4
  • Quality and price 3

Customers don't like

  • Customer service8
  • Delivery5
  • Delivery service4
  • Communication on shipping3
  • Return policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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