Kirklands vs Wayfair

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Kirklands

Supermarkets and Malls
  • 2 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $111 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Products in the store 3
  • Employees 1
  • Lots of fragrance 1
  • Poor 1
  • Products 1

Customers don't like

  • Customer service11
  • Online ordering5
  • No management pressence on busy weekend2
  • Stock issues2
  • Short staffed2

Products by Kirklands

No items

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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 385 TOTAL REVIEWS
  • $45.3K CLAIMED LOSSES
  • $440 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Not a single thing 9
  • Customer service 6
  • Product 6
  • None 3
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7

Products by Wayfair

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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