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Kirklands

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 134 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $90 AVERAGE LOSS
2.2
Customer service
Website
Staff
Discounts and Special Offers
Location
  • Products in the store 5
  • Price 3
  • Lots of fragrance 1
  • Products available 1
  • Products 1

Customers don't like

  • Customer service6
  • Failure to do what they said they would2
  • Online ordering2
  • Online ordering and refunds2
  • Short staffed1
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Menards

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1739 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Customer service
Website
Staff
Discounts and Special Offers
Location
  • Prices 9
  • Generally favorable shopping 5
  • Vast inventory selections 5
  • Service 4
  • Store size 4

Customers don't like

  • Poor customer service12
  • Customer service7
  • Response of local management6
  • Refund policy5
  • Rude manager5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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