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Kirklands

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 179 TOTAL REVIEWS
  • $3.6K CLAIMED LOSSES
  • $89 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Products in the store 5
  • Price 5
  • I like the store and its products 4
  • Products available 2
  • Staff in my local store 1

Customers don't like

  • Customer service20
  • Online ordering and refunds3
  • Failure to do what they said they would3
  • Online ordering2
  • No call back2
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Lowes

Supermarkets and Malls
  • 36 ISSUES RESOLVED
  • 4000 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Product 10
  • Price 8
  • Would rate zero stars if i could 6
  • Location 6
  • Friendliness of staff 6

Customers don't like

  • Customer service92
  • Customer service received30
  • Service12
  • Lack of response10
  • How they have handled this situation7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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