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Kirklands

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $3.2K CLAIMED LOSSES
  • $90 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Products in the store 5
  • Price 4
  • I like the store and its products 2
  • Products available 1
  • Staff in my local store 1

Customers don't like

  • Customer service6
  • Failure to do what they said they would2
  • Online ordering2
  • Online ordering and refunds2
  • Short staffed1
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Lowes

Supermarkets and Malls
  • 22 ISSUES RESOLVED
  • 3224 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Product 10
  • Friendliness of staff 6
  • Price 6
  • Would rate zero stars if i could 5
  • Product was fine 4

Customers don't like

  • Customer service received28
  • Customer service13
  • Service11
  • Lack of response8
  • Poor customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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