PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KingSize and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KingSize
Rosegal

KingSize and Rosegal Overview

Total reviews
195
2170
Company responses
0
0
Issues resolved
0
14

KingSize and Rosegal Consumer Ratings

Rank
391 out of 2055 in Footwear and Clothing category
335 out of 2055 in Footwear and Clothing category
Customer service
282 in category
202 in category
Delivery Service
250 in category
251 in category
Product or Service Quality
238 in category
242 in category
Exchange, Refund and Cancellation Policy
287 in category
198 in category

KingSize and Rosegal Rating Details

Customer service
1.6 (91 reviews)
1.9 (878 reviews)
Reviewer's quote

...Called customer service and was informed that 2 shipped, 2 items on back order. Estimated delivery date is 30 June for shipped items. Disappointed with King Size...

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I tried going through their customer service emails where it says they will "get back to you withing 24 hours" I sent 8 messages over the course of a week and received no response and the messages are sent through their website. Poor quality product, sized incorrectly way too small I normally am a...

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Delivery Service
2.1 (84 reviews)
2.1 (807 reviews)
Reviewer's quote

...end of March for my husband he never needed because he lost his job due to the COVID-19 then when he went to go try them on and use them the size a customer service representative advised me to buy they were the incorrect size, and we just realized it now and it is in July and I called the company to try to exchange them for a...

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...” Delivery service works quickly. After 2 weeks my order arrived and I was very happy after seeing the products that I ordered they are exactly what I expected. The service works perfectly and professionally, always rad to help..

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Product or Service Quality
2.1 (82 reviews)
2.1 (831 reviews)
Reviewer's quote

...TODAY IS FEB 24 2020 AND STILL NOTHING BUT HORRIBLE CUSTOMER SERVICE AND RUN AROUND. NEVER AGAIN WITH THIS COMPANY. !!!..

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This company shipped my product to the wrong address. I chatted with a robot who claimed to have changed my address but when they shipped it, it wasn't changed at all now its going to the wrong place. I am very upset this also happened last year..

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Exchange, Refund and Cancellation Policy
1.6 (78 reviews)
1.9 (770 reviews)
Reviewer's quote

Over priced an exchange item..

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Can you send me a ticket through the mail to send the clothes back so I can get a refund back because I don't have a printer to copy the ticket..

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KingSize and Rosegal Pros and Cons

Pros
  • Prior to this problem 40 years of good service and product
  • Price of the clothes and the discounts
  • Fits large men
  • Affordable pricing
  • Website
  • Styles
Cons
  • Poor customer service
  • Your business practices
  • Shipping policy customer service
  • Useless customer service
  • Quality was awful
  • Horrible customer service

KingSize and Rosegal Most Positive Reviews

Top rated reviews
5

I am very satisfied with all my purchases. For the last couple of years I've be very sick and barely left the house now...

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5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

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5

I give these folks 5 stars. I do not agree with some customers who keep complaining with no good reason; these folks...

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5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

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KingSize and Rosegal Most Critical Reviews

Lowest rated reviews
1

I spoke to a representative to place an order we were almost done and I found out that the coupon would not benefit me....

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1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

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1

I should NEVER have an order I placed in December now be delayed twice with new (maybe) shipping date of February 23!...

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1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

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KingSize and Rosegal Latest Reviews

Recent published reviews
2.4

Returned merchandise in a timely manner but still got billed along with bogus late fees. Was transferred three times...

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No votes

Ordered 2 shirts and a pair of pants. The pants are very poor quality and absolutely see through. 1 of the shirts has a...

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1

I bought shirts at the end of March for my husband he never needed because he lost his job due to the COVID-19 then...

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No votes

I spent 2 hours shopping just to find out they won't ship! It would have been nice to know before I wasted my time. So...

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KingSize and Rosegal Products and Services

Most reviewed product and services
  • Kingsize Shipping Service (26 reviews)
  • Kingsize Customer Care (21 reviews)
  • Kingsize Shirt (13 reviews)
  • Rosegal Shipping Service (354 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (139 reviews)