PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kingsdown Mattress and Simmons Bedding Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kingsdown Mattress
Simmons Bedding Company

Kingsdown Mattress and Simmons Bedding Company Overview

Total reviews 33 255
Company responses 0 0
Issues resolved 0 2

Kingsdown Mattress and Simmons Bedding Company Consumer Ratings

Rank
66 out of 213 in Bed and Bath category
41 out of 213 in Bed and Bath category
Product or Service Quality
49 in category
43 in category
Value for money
51 in category
34 in category
Delivery Service
32 in category
45 in category
Customer service
57 in category
28 in category

Kingsdown Mattress and Simmons Bedding Company Rating Details

Product or Service Quality
1.3 (14 reviews)
1.5 (34 reviews)
Reviewer's quote

...I went back to the place that I bought it from to ask questions, but they quit selling them because of the poor quality. It is now two years of suffering, paying near $2000, and I have to get a new bed. I even rolled out of the bed the other night..

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...They sent me a much lesser quality mattress and I called Beautyrest for clarification and they were absolutely wonderful on the phone to me. After 6 hours of fighting with Mattress Firm I did get the correct mattress finally..

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Value for money
1.3 (13 reviews)
1.7 (23 reviews)
Reviewer's quote

And I was not able to contact the manufacturer and the retailer, Bedding Barn, is giving me the run around. I have photos of the mattress and will submit them below. I spoke t sales person Brandon in September, 2019 at the Deerfield Beach, FL store and he directed me to "bbarn@bellsouth.net, as did...

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...I just want my money back..

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Delivery Service
2.7 (10 reviews)
2.2 (20 reviews)
Reviewer's quote

...Delivery was a debacle as they damaged walls by shoving the mattress up stairs instead of carrying it. Never again, you have been warned!..

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...The customer service from Simmons was very arrogant the first time I contacted them, when I contacted them again they didn't have the decency to contact me again . This is the most uncomfortable mattress already, giving us back pains, knee pains and hip pains etc. (In a very short time...

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Customer service
1.1 (9 reviews)
1.8 (37 reviews)
Reviewer's quote

...Customer service at Kingsdown was rude and unhelpful. Said they would replace it with the same dust cover which I could install myself. The local retailer Lyons Goodfellow in Westport ON also refused to stick by their product...

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I called customer service to replace the mattress and they wanted to charge me $85 to cover the shipping. Not only they wanted to charge me but the letter they send me said that they could be sending me a lower quality mattress. If I am not charging them for my physical therapy bills and my the...

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Kingsdown Mattress and Simmons Bedding Company Pros and Cons

Pros
  • Previous mattress was great
  • Mattress x 6 months then began saggina
  • Bloody nightmae
  • Appearance and comfort
Cons
  • Customer service
  • Warranty response
  • Rudeness of the staff by phone
  • Very shoddy workmanship
  • Sub par products
  • Product and customer service

Kingsdown Mattress and Simmons Bedding Company Most Positive Reviews

Top rated reviews
5

LikeNeed new mattress sides broke down

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5

Mattress Firm sent me the incorrect mattress. They sent me a much lesser quality mattress and I called Beautyrest for...

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No votes
4.3

I bought simmons upholstery from big lots 3 times and NEVER had problems until I used my sofa for a surf board. Now the...

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Kingsdown Mattress and Simmons Bedding Company Most Critical Reviews

Lowest rated reviews
1

I had a problem with my mattress within the first year of having it. I haven't contacted the company because I have...

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1

My review is for a Simmons Beautysleep (Huntcliff Plush Euro to be specific) I bought online. First of all the fumes...

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1

Kingsdown mattress sucks, worst mattress I ever owned. I had a Sealy, a Sterns & Foster for many years. Thought this...

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1

We purchased two Simmons dark chocolate brown recliners at Big Lots It wasn't long before the faux leather was peeling...

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Kingsdown Mattress and Simmons Bedding Company Latest Reviews

Recent published reviews
No votes

Rep coming end of Aug to inspect mattress

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No votes

The recording on the phone while I was on hold told me that someone would call me back in 2 business days, it's been 5...

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No votes

Cant get rid of smell. Makes me feel horrible all over.dont buy empire firm plush.

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1

When you go to set on the mattress you will slide off because it's carved on the sides this. had to come had to come...

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Kingsdown Mattress and Simmons Bedding Company Products and Services

Most reviewed product and services
  • Kingsdown Mattress Mattress (26 reviews)
  • Kingsdown Mattress Box Spring (3 reviews)
  • Simmons Bedding Company Mattress (99 reviews)
  • Simmons Bedding Company Furniture Set (4 reviews)
  • Simmons Bedding Company Sofa (3 reviews)