PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kingsdown Mattress and Sealy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kingsdown Mattress
Sealy

Kingsdown Mattress and Sealy Overview

Total reviews 33 89
Company responses 0 0
Issues resolved 0 0

Kingsdown Mattress and Sealy Consumer Ratings

Rank
66 out of 213 in Bed and Bath category
54 out of 213 in Bed and Bath category
Product or Service Quality
49 in category
57 in category
Value for money
51 in category
48 in category
Delivery Service
32 in category
30 in category
Customer service
57 in category
37 in category

Kingsdown Mattress and Sealy Rating Details

Product or Service Quality
1.3 (14 reviews)
1.1 (32 reviews)
Reviewer's quote

...I went back to the place that I bought it from to ask questions, but they quit selling them because of the poor quality. It is now two years of suffering, paying near $2000, and I have to get a new bed. I even rolled out of the bed the other night..

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It's now Friday and I called customer service again, which in itself means being on hold for at least 20 minutes every time, and have been informed that the mattress was shipped this morning but without a UPS tracking number. The woman who helped me along the way was very nice and I don't fault...

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Value for money
1.3 (13 reviews)
1.5 (30 reviews)
Reviewer's quote

And I was not able to contact the manufacturer and the retailer, Bedding Barn, is giving me the run around. I have photos of the mattress and will submit them below. I spoke t sales person Brandon in September, 2019 at the Deerfield Beach, FL store and he directed me to "bbarn@bellsouth.net, as did...

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...night's sleep or not! I'm sure they're having a restful night! Til this day Kevin never called me back! I'm sure he's been dodging me! I didn't ask for any money (which I'm still paying through a finance company for the mattress). All I wanted was a good nights sleep! After crying to them an complaining, they sent someone out to check the...

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Delivery Service
2.7 (10 reviews)
2.7 (27 reviews)
Reviewer's quote

...Delivery was a debacle as they damaged walls by shoving the mattress up stairs instead of carrying it. Never again, you have been warned!..

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...It was approved but they said I would have to pay a delivery fee of $140. 00 or pick it up at the nearest plant over 3 Hrs away. I feel as if they should at least ship it to the store I bought it from...

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Customer service
1.1 (9 reviews)
1.5 (31 reviews)
Reviewer's quote

...Customer service at Kingsdown was rude and unhelpful. Said they would replace it with the same dust cover which I could install myself. The local retailer Lyons Goodfellow in Westport ON also refused to stick by their product...

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This has been going on since Noember 4, 2017 and their customer service department keeps on losing the paperwork. Well finally today Febraury 14, 2018 i get a call from a company saying they have our new bases, but can only colme on Tuesdays being the 20th the first opportunity. I told them this is...

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Kingsdown Mattress and Sealy Pros and Cons

Pros
  • Previous mattress was great
  • Usually impressed
  • Quality products
  • Fairly affordable
Cons
  • Customer service
  • Warranty response
  • Rudeness of the staff by phone
  • Resolving the problem
  • Poorly constructed mattress
  • Way they tried to recant on the warranty

Kingsdown Mattress and Sealy Most Positive Reviews

Top rated reviews
5

LikeNeed new mattress sides broke down

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5

Bed works but will not stay where placed. Slowly returns to flat position.

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No votes
3.2

Purchased a Sealy Posterpedic Queen size mattress in June 2015 from Ashley Furniture. Since then I've exchanged the...

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Kingsdown Mattress and Sealy Most Critical Reviews

Lowest rated reviews
1

I had a problem with my mattress within the first year of having it. I haven't contacted the company because I have...

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1

Assured by Sealey Customer Services that the plates would adapt to any size headboard, the Brackets came but no adaptor...

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1

Kingsdown mattress sucks, worst mattress I ever owned. I had a Sealy, a Sterns & Foster for many years. Thought this...

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1

Spent $500 to replace a mattress set that I owned for over 10 years and within 6 months the mattress had over an inch...

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Kingsdown Mattress and Sealy Latest Reviews

Recent published reviews
No votes

Rep coming end of Aug to inspect mattress

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No votes

called customer service and no one ever picked up! twice

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No votes

Cant get rid of smell. Makes me feel horrible all over.dont buy empire firm plush.

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No votes

The customer service department never picks up, voice recording that will leave you on hold 30 minutes then you just...

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Kingsdown Mattress and Sealy Products and Services

Most reviewed product and services
  • Kingsdown Mattress Mattress (26 reviews)
  • Kingsdown Mattress Box Spring (3 reviews)
  • Sealy Mattress (78 reviews)
  • Sealy Posturepedic Firm Mattress (12 reviews)
  • Sealy Posturepedic Plush Mattress (7 reviews)