PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kingsdown Mattress and Rooms To Go as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kingsdown Mattress
Rooms To Go

Kingsdown Mattress and Rooms To Go Overview

Total reviews
Company responses
Issues resolved

Rooms To Go was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 2240 reviews. It is 2213 reviews more than Kingsdown Mattress received since Mar 9, 2012.

Kingsdown Mattress and Rooms To Go Consumer Ratings

67 out of 310 in Bed and Bath category
266 out of 2129 in Furniture and Decor category
Value for money
48 in category
246 in category
Product or Service Quality
57 in category
252 in category
Style and Design
53 in category
237 in category

Kingsdown Mattress and Rooms To Go Rating Details

Value for money
1.2 (11 reviews)
1.8 (546 reviews)
Reviewer's quote

We paid over $3000 for our Kingsdown mattress. Within a year, there was a hump in the middle that left my wife and me lying at the edge of the mattress every night. For me, this translates into hip pain as I try to keep from falling out of the damn bed. I wake up every morning feeling like someone...

Scott S

We have a couch and two barrel chairs that have given us great distress. The couch sunk to the floor and our two barrel chairs are peeling leather off the back of the chairs. We are seniors and have no recourse. If you need furniture, don't ever ever buy from "Rooms to Go" if you want quality.And...

Clare H
Product or Service Quality
1 (11 reviews)
1.5 (626 reviews)
Reviewer's quote

We purchased a Kingsdown king size mattress four years ago. We were told of the support beam down the middle but were assured we would not feel it. Our FIRST mattress started sagging on the sides after just 3 months and amazingly my side was the worst...and I travelled for my job so was not on it...

Anne k

Worst customer service and products of any furniture store I have every bought from. Once you pay they could care less about your experience or the product they will supply. I cut up my rooms to go card and will never buy from them again..

Style and Design
1.1 (8 reviews)
2.6 (527 reviews)
Reviewer's quote

I travel for the majority of my career, and typically spend 100-120 nights per year in hotel for work, and maybe another 20 for pleasure.I spent about $2,000 on a mattress set in 2014, and despite it only being slept on less than 1,300 nights, has developed a dip on one side and a ridge in the...

Aaron G

Purchased thousands of $$$$ for the last 10 years purchase living room set 3 years ago a year and 3 months later the warranty was out just about three months they send a repairman parts needed to be ordered parts were never ordered 11 months later I called and now they're going to reorder the parts...


Kingsdown Mattress and Rooms To Go Pros and Cons

  • Previous mattress was great
  • Sales representative
  • Good price
  • Friendly sales person
  • Customer service
  • Warranty response
  • Rudeness of the staff by phone
  • Horrible customer service
  • Business ethics
  • Unprofessional customer service

Kingsdown Mattress and Rooms To Go Most Positive Reviews

Top rated reviews
No votes

Ordered a bedroom suite that we really needed soon. 2 weeks 2 days later a partial delivery was made and then I was told...

Kingsdown Mattress and Rooms To Go Most Critical Reviews

Lowest rated reviews

I had a problem with my mattress within the first year of having it. I haven't contacted the company because I have...


After 2 defective mattresses we asked for a refund, but due to their policy they said no refunds. They wanted us to...

Kingsdown Mattress and Rooms To Go Latest Reviews

Recent published reviews

Mattress is very poor quality, and started sagging so bad after 1 year, that I can't even sleep on it anymore....

Read all 27 reviews

We purchased a recliner. 3 years ago, a year and two months later the recliners not longer works, I call Rooms To Go...

Read all 2240 reviews

Kingsdown Mattress and Rooms To Go Products and Services

Most reviewed product and services
  • Kingsdown Mattress Mattress (23 reviews)
  • Kingsdown Mattress Box Spring (2 reviews)
  • Rooms To Go Customer Care (168 reviews)
  • Rooms To Go Warranty (147 reviews)
  • Rooms To Go Repair (46 reviews)