PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kingsdown Mattress and Rooms To Go as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kingsdown Mattress
Rooms To Go

Kingsdown Mattress and Rooms To Go Overview

Total reviews 33 2405
Company responses 0 0
Issues resolved 0 16

Kingsdown Mattress and Rooms To Go Consumer Ratings

Rank
66 out of 213 in Bed and Bath category
298 out of 1526 in Furniture and Decor category
Product or Service Quality
49 in category
283 in category
Value for money
51 in category
261 in category
Delivery Service
32 in category
236 in category
Style and Design
59 in category
249 in category

Kingsdown Mattress and Rooms To Go Rating Details

Product or Service Quality
1.3 (14 reviews)
1.5 (709 reviews)
Reviewer's quote

...I went back to the place that I bought it from to ask questions, but they quit selling them because of the poor quality. It is now two years of suffering, paying near $2000, and I have to get a new bed. I even rolled out of the bed the other night..

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...NOW THEY TELL ME it won't come until another THREE months and that there is no guarantee it will even be available!!!! So I am stuck with one furniture and no match! ABSOLUTLEY HORRIFIED OF THE SERVICE! Will be contacting a lawyer..

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Value for money
1.3 (13 reviews)
1.8 (629 reviews)
Reviewer's quote

And I was not able to contact the manufacturer and the retailer, Bedding Barn, is giving me the run around. I have photos of the mattress and will submit them below. I spoke t sales person Brandon in September, 2019 at the Deerfield Beach, FL store and he directed me to "bbarn@bellsouth.net, as did...

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Waste of my time and money because now I have got to go out and buy a box spring for my bed because of the scam Rooms To Go is promoting. I have to say that Rooms To Go has gone down when it comes to standing by their word on warranty and customer satisfaction. I can't wait to be finish with them...

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Delivery Service
2.7 (10 reviews)
2 (670 reviews)
Reviewer's quote

...Delivery was a debacle as they damaged walls by shoving the mattress up stairs instead of carrying it. Never again, you have been warned!..

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...It’s now 12:30 and I am looking for ways to show my dissatisfaction with RTG delivery service so I found this website as a start. Order 8376275..

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Style and Design
1.3 (9 reviews)
2.6 (598 reviews)
Reviewer's quote

We purchased a Kingsdown king size mattress four years ago. We were told of the support beam down the middle but were assured we would not feel it. Our FIRST mattress started sagging on the sides after just 3 months and amazingly my side was the worst...and I travelled for my job so was not on it...

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We found several other pieces to complement the couch and choose a color scheme that would work with our house, style and the couch we loved. We painted, bought new accent pieces, artwork, furniture and everything to complete our dream living areas. Delivery day comes after all our hard work, the...

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Kingsdown Mattress and Rooms To Go Pros and Cons

Pros
  • Previous mattress was great
  • Sales representative
  • Good price
  • Selection
Cons
  • Customer service
  • Warranty response
  • Rudeness of the staff by phone
  • Horrible customer service
  • Business ethics
  • Unprofessional customer service

Kingsdown Mattress and Rooms To Go Most Positive Reviews

Top rated reviews
5

LikeNeed new mattress sides broke down

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5

We purchased a dining room set over 1000 dollars. When we got our chairs they were covered with black stuff. The chairs...

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No votes
5

I went to the Rooms To Go outlet store in Gainesville,Fla today. I have to say great store and great customer service....

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Kingsdown Mattress and Rooms To Go Most Critical Reviews

Lowest rated reviews
1

I had a problem with my mattress within the first year of having it. I haven't contacted the company because I have...

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1

After 2 defective mattresses we asked for a refund, but due to their policy they said no refunds. They wanted us to...

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1

Kingsdown mattress sucks, worst mattress I ever owned. I had a Sealy, a Sterns & Foster for many years. Thought this...

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1

they should deliver my mattress weeks ago its ben *** dealing with them . i have waited all day lone for them and no...

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Kingsdown Mattress and Rooms To Go Latest Reviews

Recent published reviews
No votes

Rep coming end of Aug to inspect mattress

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2.1

Bed frame started falling about which impacted the box spring causing it to break due to lack of support. The company...

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No votes

Cant get rid of smell. Makes me feel horrible all over.dont buy empire firm plush.

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1

I purchased a 2 pieces of furniture (2 months ago). They told me there would be a delay in shipping. NOW THEY TELL ME...

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Kingsdown Mattress and Rooms To Go Products and Services

Most reviewed product and services
  • Kingsdown Mattress Mattress (26 reviews)
  • Kingsdown Mattress Box Spring (3 reviews)
  • Rooms To Go Customer Care (175 reviews)
  • Rooms To Go Warranty (152 reviews)
  • Rooms To Go Repair (47 reviews)