PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Safeway and King Soopers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Safeway
King Soopers

Safeway and King Soopers Overview

Total reviews 733 302
Company responses 0 0
Issues resolved 3 3

Safeway and King Soopers Consumer Ratings

Rank
93 out of 533 in Supermarkets and Malls category
81 out of 566 in Food Stores category
Customer service
103 in category
107 in category
Discounts and Special Offers
88 in category
45 in category
Product or Service Quality
96 in category
84 in category
Diversity of Products or Services
99 in category
96 in category

Safeway and King Soopers Rating Details

Customer service
1.8
(306 reviews)
1.9
(140 reviews)
Reviewer's quote

...Customer service put me through and I was told they did not have enough pills to refill and now I will need to wait until the following day to get filled. That is why I always call ahead of time. Thank you!..

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We had a price discrepancy at the King Soopers on peac store 1611 the manager Josh, James and the customer service clerk were very rude wasnt willing to handle the situation. The way they handled it. It was uncalled for...

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Discounts and Special Offers
2.6
(247 reviews)
2.8
(120 reviews)
Reviewer's quote

Safeway offers specials that they DON'T carry. They do this just to get customers in the door. CTIt's ridiculous..

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...A special shout out to Debbie, who helped me on November 11. Thanks So Much for your kindness and your Great Tip using the self-checkout! WhooHoo! On making change:love::y:..

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Product or Service Quality
2.3
(244 reviews)
2.4
(129 reviews)
Reviewer's quote

...Terrible service. I will not be shopping at Safeway in the future. Nobody cares about customers..

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...Thornton CO They are the most courteous employees and fast service! I will not go anywhere else!!..

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Diversity of Products or Services
2.6
(242 reviews)
2.8
(115 reviews)
Reviewer's quote

...This product was not in stock; nor were any Tims products. A woman standing next to me was looking for the same thing, and when I inquired, she said that she NEVER finds the items that are offered for free. This is more than disturbing...

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In store coupons do t work because all of the metal in the building blocks cell phones and gluten free products abd being cut in bakery along with other healthy choices like low sodium or organic to make way for huge additions to alcohol...

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Safeway and King Soopers Pros and Cons

Pros
  • I used to love this store
  • Employees
  • Convenient location gas discount
  • Location
  • Convenience
  • People
Cons
  • Customer service
  • Unprofessional behavior
  • Poor service and high prices
  • Customer service
  • Rude employee
  • Used to like

Safeway and King Soopers Most Positive Reviews

Top rated reviews
5

Customers are just highly rude and it is mind boggling how petty they become over little things. Stop trying to overall...

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5

I always have a positive experience with the pharmacy at east 120th ave. Thornton CO
They are the most courteous employee...

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5

Stockton CA does not stock Coke Coffee although Coke company says they do. Safeway consumer service says it was there...

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5

No complaints. Had a very pleasant call with a customer service representative regarding getting a phone number for HR...

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Safeway and King Soopers Most Critical Reviews

Lowest rated reviews
1

I am being harassed by this Latino butcher & his criminal Latino girlfriend who has vandalized my car in the parking...

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1

The pharmacy on 62nd avenue in Commerce City totaling screwed up my husband's prescription for eye drops for a serious...

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1

The digital coupon program is a joke. It is difficult to navigate. Until this is corrected we will be taking our...

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1

Very bad customer service. I had bought a Stouffer's family size lasagna and it made me sick to my stomach. And I do...

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Safeway and King Soopers Latest Reviews

Recent published reviews
No votes

I would like to inform you about my experience. I had ordered for rapid pick and paid the extra fee, however it took...

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2.7

In store coupons do t work because all of the metal in the building blocks cell phones and gluten free products abd...

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No votes

I was harassed by a Safeway employee who refuse to tell me his name so I could submit a complaint about him.
By several o...

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1

Last night 2/28/2024 My delivery was to be at 9:15 . It finally showed up at 11:15 pm . I made a few changes but even...

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