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Safeway
King Soopers

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Safeway

Safeway

2.3
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 481 TOTAL REVIEWS
Rank
92 out of 719
in Food Stores category
Rating Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    25%
  • AVG CALL DURATION
    02:47
  • ISSUES RESOLVED
    0%
Top Products and Services
2.7
76 reviews
2.2
60 reviews
2.3
30 reviews
King Soopers

King Soopers

2.7
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 194 TOTAL REVIEWS
Rank
41 out of 719
in Food Stores category
Rating Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    27
  • SUCCESSFUL
    59%
  • AVG CALL DURATION
    02:07
  • ISSUES RESOLVED
    0%
Top Products and Services
3
31 reviews
3.1
24 reviews
2.2
6 reviews

How would you compare Safeway vs King Soopers?

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J David Yates
#1670287

In the county I happen to live in, this decision is a bit of a tough one. One one hand King Soopers aka Kroger seems to favor white supremists of any type of minority groups.

With Safeway I have yet to see any minority working in the local store. After living in Douglas county for nearly 20 years which has a much larger percentage of minorities one would see a mix of folks much more easier in the northern areas of the county as well as in the Denver area. Price wise King Soopers tends to have better prices and the local support folks tend to be nicer (checkout, baggers, deli, etc.) it does not seem as important on the Safeway side of town.

The one incident that I have a hard time with at the local Safeway is being a disabled veteran who needs to use the electric shopping cart only to find in place where the carts are normally had been filled with items for the season. Trying to get the attention of the manager as to where the carts may be located he was more interested in bragging about his second home in Florida than to taking care of a customer concerns, only to find out a bit later the dead carts were in the middle of the store dead as a door nail.

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