PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about King Soopers and Safeway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

King Soopers
Safeway

King Soopers and Safeway Overview

Total reviews 254 591
Company responses 0 0
Issues resolved 2 2

King Soopers and Safeway Consumer Ratings

Rank
61 out of 417 in Food Stores category
113 out of 417 in Food Stores category
Customer service
83 in category
93 in category
Product or Service Quality
48 in category
75 in category
Price Affordability
61 in category
104 in category
Layout of Store
71 in category
68 in category

King Soopers and Safeway Rating Details

Customer service
1.9 (115 reviews)
1.8 (227 reviews)
Reviewer's quote

So after the rude cashier repeats it's just the candy to many times I go to the customer service counter where a rude female said she was the manager, and she didn't care either she has no name tag visible and gives me the store manager's name. Ok at that point I won't get the items for the sale...

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I wasn't seeking reimbursement for my purchase, nor was I looking for a $10 credit to my account, rather what I was hoping to get from customer service was the products I was promised through your delivery service. It is now 8PM and I have to work this upcoming week and do not have time to grocery...

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Product or Service Quality
2.5 (103 reviews)
2.3 (178 reviews)
Reviewer's quote

...I called customer service where I was told it would be between 8 pm to 8:45 pm or the next day. I told her to cancel the order but she said the shopper was already in process and they were not picking up the phone. But several hours ago it said the shopper was already in progress...

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I have a problem with my rewards card fortunately the costumer service member is very helpful and she help update my rewards account information. Good job guys!! Appreciate it!!!..

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Price Affordability
3 (103 reviews)
2.4 (176 reviews)
Reviewer's quote

...I've never had problems in about 3 years I've shopped there besides sometimes items being not rang up the correct price occasionally. Wich is annoying being I can't just go back on the bus..

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Price Gouging on Clorox Wipes In Farmington, New Mexico/ Aztec, New Mexico Taking advantage of Covid 19 Of the people. Your people should be ashamed of themselves. This product normally sales for anywhere from $7...

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Layout of Store
2.9 (101 reviews)
2.9 (171 reviews)
Reviewer's quote

:sad:On March 21 I was in store 29 doing some shopping and when I was done . I went through shelf check out it was about 6. 00 pm...

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...Store Manager/ Alecia was very rude. All other Safeway stores and their people have been great. Been a Safeway customer for over 50 years..

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King Soopers and Safeway Pros and Cons

Pros
  • Location
  • I love king soopers
  • Customer service
  • I used to love this store
  • Employees
  • Courtesy
Cons
  • Customer service
  • Rude employee
  • Used to like
  • Customer service
  • Unprofessional behavior
  • Poor service and high prices

King Soopers and Safeway Most Positive Reviews

Top rated reviews
5

Because I work in the same shopping center, I'm in Austin Bluff's King Soopers all the time. Like.. 5 out of 7 days a we...

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5

Southwest Safeway needs new management rotten meat always in the meat cases

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5

Last night approx 10:35pm, I was behind a woman with over 20 items. I was in no hurry and was enjoying a magazine when...

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5

Customers are just highly rude and it is mind boggling how petty they become over little things. Stop trying to overall...

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King Soopers and Safeway Most Critical Reviews

Lowest rated reviews
1

Very bad customer service. I had bought a Stouffer's family size lasagna and it made me sick to my stomach. And I do...

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1

The unprofessionalism in the Pharmacy (Rivermark) has increased since Kroger took over.
The pharmacy manager knows absol...

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1

Went to cash a King Soopers money order. They insisted on my social security number, claiming it was a payroll check. I...

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1

On 11/3/14 at 8:30 pm a customer shopping at Safeway on Church and Market Street was racially discriminated against by...

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King Soopers and Safeway Latest Reviews

Recent published reviews
1

At 6:30 pm tonight, Upon my arrival at the store I noticed there weren't any small carts left. I saw a small cart near...

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3.5

On three different occasions we had to wait in line for a lengthy time so the cashier could scan other customers...

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No votes

Nargo is rude everytime I go in for prescriptions. I don't know if it's my skin color or what! She'll be friendly with...

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5

Stockton CA does not stock Coke Coffee although Coke company says they do. Safeway consumer service says it was there...

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