PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about King Soopers and Kroger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

King Soopers
Kroger

King Soopers and Kroger Overview

Total reviews 236 1207
Company responses 0 0
Issues resolved 2 4

King Soopers and Kroger Consumer Ratings

Rank
55 out of 402 in Food Stores category
79 out of 402 in Food Stores category
Customer service
75 in category
71 in category
Price Affordability
64 in category
68 in category
Product or Service Quality
45 in category
59 in category
Layout of Store
58 in category
61 in category

King Soopers and Kroger Rating Details

Customer service
1.9 (104 reviews)
2 (471 reviews)
Reviewer's quote

...Had a very pleasant call with a customer service representative regarding getting a phone number for HR for employment verification. Thank you so much..

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...Talk about bad customer service..

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Price Affordability
3 (96 reviews)
2.8 (389 reviews)
Reviewer's quote

...I've never had problems in about 3 years I've shopped there besides sometimes items being not rang up the correct price occasionally. Wich is annoying being I can't just go back on the bus..

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...matter how many times I call, hang on phone, fill out complaints, leave my phone # for callback, ABSOLUTELY nothing is accomplished! My largest gripe beyond price gouging, pushing name brand, days wasted, expired food, reduction in sizes, allowing holding, expired tags, etc. is; their App, poor customer service, incorrect over...

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Product or Service Quality
2.6 (95 reviews)
2.4 (379 reviews)
Reviewer's quote

Which will also be met with another dosage of shame to this vulnerable population being serviced. Recognize the scope and severity if your behaviors pharmacist! It is PharmDs like yourself that are the pandemic that NAMI combats against on a daily basis. I will be bringing your patient care and...

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What have you done with your normal products? Some of the kroger brands that my family have always depended on have changed to a poor substitute. The Kroger margarine (80% veg. oil) is now 53% veg oil and it's nasty...

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Layout of Store
2.9 (93 reviews)
2.9 (369 reviews)
Reviewer's quote

"Alice G" is a Rude racist white woman with bigoted attitude towards black customers and she yells at them! Is it 1955 or 2020? Store: 3050 S Peoria st Aurora CO Store No: (720) 795 7143..

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I have been in your store many times without a mask. Recently, one of your managers, along with the security man, told me I could not come into the store without a mask. I showed them the Governor's Order and they did not know anything about the medical exemption part in it...

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King Soopers and Kroger Pros and Cons

Pros
  • Location
  • I love king soopers
  • Customer service
  • Near my home
  • Friendley and courtous
  • Prices
Cons
  • Customer service
  • Rude employee
  • Used to like
  • Customer service
  • Customer service skills
  • No management

King Soopers and Kroger Most Positive Reviews

Top rated reviews
5

Because I work in the same shopping center, I'm in Austin Bluff's King Soopers all the time. Like.. 5 out of 7 days a we...

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5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

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5

Last night approx 10:35pm, I was behind a woman with over 20 items. I was in no hurry and was enjoying a magazine when...

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5

I LOVE KROGER THEY HAVE GREAT DEALS ALL THE TIME. I AM GLAD TO BE APART OF THE KROGER CLUB THEY HAVE THE BEST SELLS AND...

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King Soopers and Kroger Most Critical Reviews

Lowest rated reviews
1

Very bad customer service. I had bought a Stouffer's family size lasagna and it made me sick to my stomach. And I do...

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1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-4837


KROGER - 334
1980 Rio Hill Ce...

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1

Went to cash a King Soopers money order. They insisted on my social security number, claiming it was a payroll check. I...

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1

Is every Kroger customer blind? Over the last year or so Kroger has led the way for fleecing their customers wallets...

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King Soopers and Kroger Latest Reviews

Recent published reviews
No votes

First of all I have been shopping at King Soopers for many years and I don't like the new trend of an armed guard...

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4

I noticed every time I go to buy large eggs at Kroger, only to find out that I m getting small and medium sized eggs,...

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5

No complaints. Had a very pleasant call with a customer service representative regarding getting a phone number for HR...

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1

When I went to the pharmacy the tech. Kelly at Harpers point was rude and nasty. This is not the first time. I am at...

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King Soopers and Kroger Products and Services

Most reviewed product and services
  • King Soopers Customer Care (35 reviews)
  • King Soopers Manager (25 reviews)
  • King Soopers Pharmacist (6 reviews)
  • Kroger Customer Care (135 reviews)
  • Kroger Manager (133 reviews)
  • Kroger Cashier (71 reviews)