PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about King Koil and Sleep Number as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

King Koil
Sleep Number

King Koil and Sleep Number Overview

Total reviews 4 1121
Company responses 0 26
Issues resolved 0 10

King Koil and Sleep Number Consumer Ratings

Rank
413 out of 1527 in Furniture and Decor category
50 out of 215 in Bed and Bath category
Product or Service Quality
411 in category
36 in category
Customer service
418 in category
46 in category
Website
101 in category
38 in category
Diversity of Products or Services
116 in category
44 in category

King Koil and Sleep Number Rating Details

Product or Service Quality
1 (2 reviews)
1.7 (425 reviews)
Reviewer's quote

...Product was used like 5 times..

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...I called customer service to confirm. First time I was in hold for 35-40 minutes. Hung up...

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Customer service
1 (1 review)
1.4 (536 reviews)
Reviewer's quote

I purchased one of your products on amazon.com the first week I had one hole then a few days later I had another hole and last night I had a very large hole about 4 inches Long. Can you please call me and rectify this problem. (617-386-0085.James Carroll

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...Extremely poor customer service in this department for such a costly product. I rearranged my work schedule multiple times very frustrating and no care or consideration from Sleep Number after disassembling our bed based on failed promises..

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Website
3 (1 review)
2.2 (422 reviews)
Reviewer's quote

No items

...So I was forced to talk to someone on their website who said I would have to pay $99. 00 if I wanted someone to come out to look at our bed. Remember the bed was only 2 and 1/2 years old...

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Diversity of Products or Services
3 (1 review)
2.2 (411 reviews)
Reviewer's quote

No items

...Agent offered to help but then said she did not work in customer services and no one was there at the time...

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King Koil and Sleep Number Pros and Cons

Pros
  • Pump built in
  • Delicious for sleeping
  • Bed
  • Can raise and lower bed
  • Showroom and product
Cons
  • Tears easily
  • Broke around 2 months
  • Customer service
  • Lack of customer service
  • Return policy

King Koil and Sleep Number Most Positive Reviews

Top rated reviews
No votes
5

Fantastic bed, just bought my second one. Very adjustable and easy to use. Customer service was great when needed. Have...

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No votes
5

I wish I had visited this review site before I bought two beds at the veteran's day sale!. The sales rep was very...

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King Koil and Sleep Number Most Critical Reviews

Lowest rated reviews
1

I purchased one of your products on amazon.com the first week I had one hole then a few days later I had another hole...

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1

After purchasing a sleep number bed and trying it out for 2 weeks, only to realize that both my wife and I were waking u...

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2.2

Laying in bed and all of the sudden we were on the ground. Product was used like 5 times

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1

When we first got our Sleep Number bed, we felt it was the best night's sleep we had ever had. At that time we were usi...

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King Koil and Sleep Number Latest Reviews

Recent published reviews
No votes

I was very happy with my air mattress king koil,for 2 month ,but now the air not support all night .Please I nedd help ....

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2.8

This is the 3rd set I have bought and the same problem. You would think for 125.00 a set that they would last longer. I...

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No votes

The bed we purchased was one the King Koil "thermal/visco-elastic foam" Night Rain-Natural Response type beds on 1/25/03...

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1

Wrong size foam, check out the picture. They refuse to admit it's wrong.

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King Koil and Sleep Number Products and Services

Most reviewed product and services
  • King Koil Mattress (6 reviews)
  • Sleep Number Bed (460 reviews)
  • Sleep Number Mattress (186 reviews)
  • Sleep Number Customer Care (78 reviews)