PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zerowater and Kinetico as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zerowater
Kinetico

Zerowater and Kinetico Overview

Total reviews 889 93
Company responses 148 0
Issues resolved 5 0

Zerowater and Kinetico Consumer Ratings

Rank
29 out of 185 in Household Essentials category
38 out of 790 in Utility category
Product or Service Quality
27 in category
36 in category
Price Affordability
44 in category
52 in category
Value for money
37 in category
40 in category
Customer service
18 in category
37 in category

Zerowater and Kinetico Rating Details

Product or Service Quality
2 (260 reviews)
2.6 (37 reviews)
Reviewer's quote

...I tried calling customer service on a Friday, but they are not open till Monday. ..

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...Inferior product and poor service. Dont waste your money!..

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Price Affordability
2.1 (241 reviews)
2.3 (33 reviews)
Reviewer's quote

...Switched back to Brita which I have used for years! Would not recommend Zerowater, horrible taste! Costly filters that do not do the job and not worth the price!..

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I called out Kinetico and for other different companies wanting to get the best price in the best system possible. When Kinetico came in the door with a price of $4,500 I about fell over. Their product seemed amazing and I thought it would be a great purchase but being 82 years old I wasn't sure...

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Value for money
1.8 (213 reviews)
2.3 (24 reviews)
Reviewer's quote

...I'm done, wasted my money on a very poor product. I also read somewhere that 'zero water' rebuilds the filters and re-sells them to the public. If that's the case it becomes easy to see where the problem may lie...

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...I refuse to pay any more money on the thing, by the way Premier Water Systems told me this system uses very little salt, they are right I am on the same 50 lb bag that came with it!..

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Customer service
2.2 (194 reviews)
2.3 (42 reviews)
Reviewer's quote

...Tried to give a one star rating for customer service which was not helpful and could care less. They told me they were sending last week and now it will not be sent till ' AFTER MAY 1!!! REALLY?..

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...System works well, but customer service sucks. Got a bill for $179 with no line item. Called and asked what bill was for..

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Zerowater and Kinetico Pros and Cons

Pros
  • Quality of water during lifespan
  • Great tasting water
  • When it worked
  • Quality of the system
  • Efficiency of the unit
  • Water
Cons
  • Quality of product
  • High cost
  • Tastes bad
  • Repair service
  • Product performance
  • Price

Zerowater and Kinetico Most Positive Reviews

Top rated reviews
5

I got Zerowater a couple of weeks ago, having read some good reviews. Then after purchasing I clocked some of the bad re...

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5

Me and my husband like to write reviews on products that we love and that we don't love about every 5 years or so. This...

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5

No complaints here! I purchased the 23-cup dispenser about 5 months ago. I use it at work for drinking water and to use...

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5

I love Kinetico, and I am so thankful to have it in my house.
And when we move to another house, our kinetico system wi...

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Zerowater and Kinetico Most Critical Reviews

Lowest rated reviews
1

I think the water tastes good from the zero filter as long as you replace it often enough. I am extremely disappointed...

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1

Had a Kinetico system installed and have had nothing but problems. Had a system prior to this one and never had issues...

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1

Pitcher lid is designed poorly, it does not fit well, also the spout opening is really cheap and *** and does not open o...

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1

Worse system EVER!!!!!!! Not only did their system destroy our house due to faulty install and leaking, bur their...

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Zerowater and Kinetico Latest Reviews

Recent published reviews
4.2

I don't have a single complaint except filters are kind of expensive. We go thru several gallons a day. I just tested it...

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1.3

I purchased a dual system because of the high iron content in the well water in New Hampshire. Its never worked very...

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No votes

Although the filtered water reads "0". The filter stops running the tap water from the reservoir through. It appears to...

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1.6

I am in Massachusetts and have found that my local Kinetico system is great when it works, but service is an issue. You...

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Zerowater and Kinetico Products and Services

Most reviewed product and services
  • Zerowater Water Filter (361 reviews)
  • Zerowater Filter (178 reviews)
  • Zerowater Filtration System (138 reviews)
  • Kinetico Water Softener (38 reviews)
  • Kinetico Filtration System (9 reviews)
  • Kinetico K5 Water Filtration System (6 reviews)