PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kinetico and Zerowater as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kinetico
Zerowater

Kinetico and Zerowater Overview

Total reviews 93 889
Company responses 0 148
Issues resolved 0 5

Kinetico and Zerowater Consumer Ratings

Rank
38 out of 790 in Utility category
29 out of 184 in Household Essentials category
Customer service
37 in category
17 in category
Product or Service Quality
36 in category
26 in category
Price Affordability
50 in category
41 in category
Website
23 in category
23 in category

Kinetico and Zerowater Rating Details

Customer service
2.3 (42 reviews)
2.2 (194 reviews)
Reviewer's quote

...System works well, but customer service sucks. Got a bill for $179 with no line item. Called and asked what bill was for..

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...I tried calling customer service on a Friday, but they are not open till Monday. ..

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Product or Service Quality
2.6 (37 reviews)
2 (260 reviews)
Reviewer's quote

...Inferior product and poor service. Dont waste your money!..

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...I'm COMPLETELY satisfied with Zerowater AND their product!!..

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Price Affordability
2.3 (33 reviews)
2.1 (241 reviews)
Reviewer's quote

I called out Kinetico and for other different companies wanting to get the best price in the best system possible. When Kinetico came in the door with a price of $4,500 I about fell over. Their product seemed amazing and I thought it would be a great purchase but being 82 years old I wasn't sure...

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...Switched back to Brita which I have used for years! Would not recommend Zerowater, horrible taste! Costly filters that do not do the job and not worth the price!..

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Website
3.5 (31 reviews)
2.6 (193 reviews)
Reviewer's quote

So I accidentally found this website when looking for a phone number. Of course I started going through different things I have bought looking for reviews and saw the Kinetico name. I got to be honest, I was surprised to see all the negative reviews on Kinetico...

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...These filters should last a whole lot longer according to the website. Don't even filter insane amounts of water through them. After 100s of dollars, I'm going to go look for something else..

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Kinetico and Zerowater Pros and Cons

Pros
  • Quality of the system
  • Efficiency of the unit
  • Water
  • Quality of water during lifespan
  • Great tasting water
  • When it worked
Cons
  • Repair service
  • Product performance
  • Price
  • Quality of product
  • High cost
  • Tastes bad

Kinetico and Zerowater Most Positive Reviews

Top rated reviews
5

Me and my husband like to write reviews on products that we love and that we don't love about every 5 years or so. This...

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5

I got Zerowater a couple of weeks ago, having read some good reviews. Then after purchasing I clocked some of the bad re...

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5

I love Kinetico, and I am so thankful to have it in my house.
And when we move to another house, our kinetico system wi...

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5

No complaints here! I purchased the 23-cup dispenser about 5 months ago. I use it at work for drinking water and to use...

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Kinetico and Zerowater Most Critical Reviews

Lowest rated reviews
1

Had a Kinetico system installed and have had nothing but problems. Had a system prior to this one and never had issues...

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1

I think the water tastes good from the zero filter as long as you replace it often enough. I am extremely disappointed...

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1

Worse system EVER!!!!!!! Not only did their system destroy our house due to faulty install and leaking, bur their...

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1

Pitcher lid is designed poorly, it does not fit well, also the spout opening is really cheap and *** and does not open o...

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Kinetico and Zerowater Latest Reviews

Recent published reviews
1.3

I purchased a dual system because of the high iron content in the well water in New Hampshire. Its never worked very...

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4.2

I don't have a single complaint except filters are kind of expensive. We go thru several gallons a day. I just tested it...

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1.6

I am in Massachusetts and have found that my local Kinetico system is great when it works, but service is an issue. You...

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No votes

Although the filtered water reads "0". The filter stops running the tap water from the reservoir through. It appears to...

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Kinetico and Zerowater Products and Services

Most reviewed product and services
  • Kinetico Water Softener (38 reviews)
  • Kinetico Filtration System (9 reviews)
  • Kinetico K5 Water Filtration System (6 reviews)
  • Zerowater Water Filter (361 reviews)
  • Zerowater Filter (178 reviews)
  • Zerowater Filtration System (138 reviews)