PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kinetico and Zerowater as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kinetico

Kinetico

2.6
Zerowater

Zerowater

Has Verified Representatives
2.3
Kinetico
Zerowater

Kinetico and Zerowater Overview

Total reviews
91
876
Company responses
0
148
Issues resolved
0
4

Kinetico and Zerowater Consumer Ratings

Rank
37 out of 753 in Utility category
28 out of 175 in Household Essentials category
Customer service
34 in category
20 in category
Product or Service Quality
34 in category
26 in category
Price Affordability
46 in category
38 in category
Website
22 in category
21 in category

Kinetico and Zerowater Rating Details

Customer service
2.4 (40 reviews)
2.1 (188 reviews)
Reviewer's quote

...System works well, but customer service sucks. Got a bill for $179 with no line item. Called and asked what bill was for..

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...Tried to give a one star rating for customer service which was not helpful and could care less. They told me they were sending last week and now it will not be sent till ' AFTER MAY 1!!! REALLY?..

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Product or Service Quality
2.7 (35 reviews)
2 (251 reviews)
Reviewer's quote

00 plus to make service calls even if under warranty! Should have stayed with the electric system I originally had it always worked until hit by lightning! (19 years it worked). Another company stopped by at my request and told me it was installed wrong, should have had a cartridge pre-filter in...

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...I'm done, wasted my money on a very poor product. I also read somewhere that 'zero water' rebuilds the filters and re-sells them to the public. If that's the case it becomes easy to see where the problem may lie...

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Price Affordability
2.4 (31 reviews)
2.1 (234 reviews)
Reviewer's quote

I called out Kinetico and for other different companies wanting to get the best price in the best system possible. When Kinetico came in the door with a price of $4,500 I about fell over. Their product seemed amazing and I thought it would be a great purchase but being 82 years old I wasn't sure...

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...Switched back to Brita which I have used for years! Would not recommend Zerowater, horrible taste! Costly filters that do not do the job and not worth the price!..

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Website
3.6 (30 reviews)
2.6 (188 reviews)
Reviewer's quote

So I accidentally found this website when looking for a phone number. Of course I started going through different things I have bought looking for reviews and saw the Kinetico name. I got to be honest, I was surprised to see all the negative reviews on Kinetico...

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...These filters should last a whole lot longer according to the website. Don't even filter insane amounts of water through them. After 100s of dollars, I'm going to go look for something else..

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Kinetico and Zerowater Pros and Cons

Pros
  • Quality of the system
  • Efficiency of the unit
  • Water
  • Quality of water during lifespan
  • Great tasting water
  • Taste of the filtered water
Cons
  • Repair service
  • Product performance
  • Customer service
  • Quality of product
  • High cost
  • Tastes bad

Kinetico and Zerowater Most Positive Reviews

Top rated reviews
5

Me and my husband like to write reviews on products that we love and that we don't love about every 5 years or so. This...

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5

I got Zerowater a couple of weeks ago, having read some good reviews. Then after purchasing I clocked some of the bad re...

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5

I love Kinetico, and I am so thankful to have it in my house.
And when we move to another house, our kinetico system wi...

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5

No complaints here! I purchased the 23-cup dispenser about 5 months ago. I use it at work for drinking water and to use...

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Kinetico and Zerowater Most Critical Reviews

Lowest rated reviews
1

Had a Kinetico system installed and have had nothing but problems. Had a system prior to this one and never had issues...

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1

I think the water tastes good from the zero filter as long as you replace it often enough. I am extremely disappointed...

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1

Worse system EVER!!!!!!! Not only did their system destroy our house due to faulty install and leaking, bur their...

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1

Pitcher lid is designed poorly, it does not fit well, also the spout opening is really cheap and *** and does not open o...

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Kinetico and Zerowater Latest Reviews

Recent published reviews
1

We had an appointment today between 1-5pm. Nobody ever showed up, we called twice to confirm and were told that...

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1.3

They hanged up on me

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No votes

We Payed this rip off company for there water system It is the biggest rip off ever , they been here no less then 3...

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5

We have used zero water since 2014. At first we had problems with TDS reading after changing filter. We found that: when...

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Kinetico and Zerowater Products and Services

Most reviewed product and services
  • Kinetico Water Softener (38 reviews)
  • Kinetico Filtration System (8 reviews)
  • Kinetico K5 Water Filtration System (6 reviews)
  • Zerowater Water Filter (360 reviews)
  • Zerowater Filter (178 reviews)
  • Zerowater Filtration System (135 reviews)