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Kimstore

Telecommunications
  • 0 ISSUES RESOLVED
  • 11 TOTAL REVIEWS
  • $466 CLAIMED LOSSES
  • $466 AVERAGE LOSS
1.3
Website
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Lack of after-sales service3
  • Kimstore is good but customer service is not good1
  • Warranty policy1
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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 1010 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service39
  • Run around from sprint18
  • Given the runaround13
  • Escalation department rudeness11
  • Unprofessional manager10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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