PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kia Motors South Africa and Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kia Motors South Africa
Toyota

Kia Motors South Africa and Toyota Overview

Total reviews 208 1123
Company responses 0 0
Issues resolved 2 10

Kia Motors South Africa and Toyota Consumer Ratings

Rank
725 out of 3236 in Dealers category
52 out of 599 in Auto category
Customer service
515 in category
52 in category
Product or Service Quality
487 in category
41 in category
Price Affordability
433 in category
60 in category
Value for money
489 in category
50 in category

Kia Motors South Africa and Toyota Rating Details

Customer service
1.4
(81 reviews)
1.8
(366 reviews)
Reviewer's quote

...refused all help, it cost me EXTRA MONEY to pay off the vehicle, I need the title, this is my 70th request since December, case #1612****, nobody helps me, customer service wants me to pay extra money to talk to a "mechanic", I need the title, PLEASE HELP...

Read full review

Poor custoSCAM ALERT *** Really disappointed by the customer service at Nalley Stonecrest Lithonia Ga location. I booked a grand Highlander from this location on December 27th 2023. I saw the car I wanted there ,but that one doesnt have the bench seat...

Read full review
Product or Service Quality
1.5
(73 reviews)
2.1
(305 reviews)
Reviewer's quote

Incompetence in Service department Today when I was about to start my car it gave problems, and I called Kia Silverlakes service department and I was assited by young female, we spoke same language Setswana. Her name is Belinda. I told her that my car has a problem with Malfunction indicator lamp...

Read full review

...white woman rudely he said it's non of your business as her question was not important to himill*m his 1st name is Gary the manager so as I was waiting for service he was rude towards me as well . Gary you know you should have said , I'm sorry I don't know the answer but I will find out for you just as soon as...

Read full review
Price Affordability
2.2
(61 reviews)
2.4
(274 reviews)
Reviewer's quote

...I then negotiated with the salesperson that I'm interested in the car and if they include on the road and licensing fees in the purchase price then I'll consider buying it. The salesperson then assured me that he'll make a plan with his manager. The car was then brought to me to view and test drive...

Read full review

Other than the price being exaggerated, I asked to clarify what is the reason for the overheating. He was not able to provide an answer! He said that he doesn't know, and he cannot tell, and said that maybe it's just wear (ื‘ืœืื™)!!Noting here that the car goes into an annual service only in that...

Read full review
Value for money
1.7
(61 reviews)
2.2
(272 reviews)
Reviewer's quote

At first must emphasis the good servoce received from Kia manager and sales person.Was very disappointed to see afterwards the interior carpet on the driver side wasn't up to standard, not properly installed, even the other kia sonnet on the floor have the same problem, how can you put this type of...

Read full review

...I have spend so much money on Lyft and ordering food. Also my CC cards are maxed up due not working as much due to pannick attacks due to the car accident..

Read full review

Kia Motors South Africa and Toyota Pros and Cons

Pros
  • Shocking
  • Car
  • Vehicle when it was in working order
  • Good service
  • Vehicle
  • Good car
Cons
  • Treatment i got from kia - no help at all
  • Technical assistance
  • I hate the poor customer service i received
  • Horrible customer service
  • Warranty
  • Dont honor their words

Kia Motors South Africa and Toyota Most Positive Reviews

Top rated reviews
5

I just had a plastic hooked underneath the exhaust pipe of my car while driving. Got burned. Does the pipe has to stay...

Read full review
5

I would like to share with you a new safety idea for vehicles.
If you are intrested please contact me on this email adres...

Read full review
5

Die koppelaar van my KIA PICANTO moes dringend vervang word. Hierdie onderhoud word gedek deur my versekering - bedrag R...

Read full review
5

Thank you for helping me ! I hope we can solve this issue He new what I was talking about hes a great asset to your...

Read full review

Kia Motors South Africa and Toyota Most Critical Reviews

Lowest rated reviews
1

Incompetence in Service department
Today when I was about to start my car it gave problems, and I called Kia Silverlakes...

Read full review
1

My appt was at 10:15 AM. I am still waiting at 1:30 PM. The technician said there must have been other customers getting...

Read full review
1

Car awaiting part after a service .part coming from Gauteng week at dealership
Totally stranded without transport
Excuses...

Read full review
1

Two months ago I took my Toyota Hybrid Avalon in for service, the battery was dead, I needed to jump start the vehicle....

Read full review

Kia Motors South Africa and Toyota Latest Reviews

Recent published reviews
No votes

We advised the sales person Lutho Ntuntu that we will be flying to Cape Town the Sunday and want to take delivery of the...

Read full review
1

Manager spoke to a female non white woman rudely he said it's non of your business as her question was not important to...

Read full review
No votes

I recently bought a second hand Kia Sorento but it was supplied with a wheel and rim that is not compatible with the car...

Read full review
1

HAVE been trying to resolve a case for 3 months, no communication despite my calling 5 times. Finally got someone who...

Read full review