PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kia Motors and Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kia Motors
Toyota

Kia Motors and Toyota Overview

Total reviews 1019 583
Company responses 0 0
Issues resolved 1 2

Kia Motors and Toyota Consumer Ratings

Rank
43 out of 478 in Auto category
41 out of 478 in Auto category
Customer service
42 in category
34 in category
Product or Service Quality
38 in category
26 in category
Website
45 in category
46 in category
Price Affordability
39 in category
44 in category

Kia Motors and Toyota Rating Details

Customer service
1.6 (279 reviews)
1.8 (127 reviews)
Reviewer's quote

...TERRIBLE CUSTOMER SERVICE. My advice is to take your business elsewhere. I have to hire an attorney and will be contacting the local media...

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...Customer service reps state they may be covered at a later date depending on how many customers call and complain..

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Product or Service Quality
1.8 (251 reviews)
2 (104 reviews)
Reviewer's quote

...We sell the product to the dealer and they make their own rules. Wow!!!! Ill stay with GMC..

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I am extremely frustrated and annoyed that a vehicle this well taken care of and has this few miles will have its life cut short because of a poor quality frame. I have bought at least 6 Toyota vehicles over the years and will never trust Toyota again unless they make good on this faulty frame !!!...

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Website
2.4 (226 reviews)
2.4 (90 reviews)
Reviewer's quote

...I also discovered that the inside of the hatch, along the sides, and behind the back seats were all scratched up! I'm feeling more and more like I had been "taken"! I put a poor review on their website. Eric reached out to me. After sending in pictures, he said his GM wanted to see the damage...

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Hello I have got a Land Cruiser 2021 V8 model but the Entertainment system is very cheap I don't expect this kind of system from such a beautiful car.

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Price Affordability
2.5 (224 reviews)
2.4 (87 reviews)
Reviewer's quote

We were told that the price of car and payments and how long they were going to be, signed paper, and they did not give us anything but price on car, and the car that I was getting had two bald tires on it . was told they would be put on to leave car, and they would call us when ready. No call and...

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...I told her my criteria up front and the price range I was looking for. I understand that nothing is written in stone and that there are not guarantees in life, however, I was still hopeful. Upon my arrival the place, I saw that the dealership was practically empty with little to no customers...

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Kia Motors and Toyota Pros and Cons

Pros
  • Looks of vehicle
  • Kia sorento
  • Nice looking vehicle
  • Vehicle
  • I used to like toyotas
  • Good service
Cons
  • Customer service
  • Service department
  • Never buy kia again
  • Horrible customer service
  • Warranty
  • Dont honor their words

Kia Motors and Toyota Most Positive Reviews

Top rated reviews
5

i have 31000 miles on my 2012 kia optima and the nexen tires are shot,i have it on lease and i suppose im stuck with...

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5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

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5

I have a 2012 Sedona. In Jan with 45m miles we were driving from CA to WA on hwy 5. At about 70 mph in the middle of...

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5

I am old. Left the key on overnight. Dead battery. Used a "power pack to restart. No problem. Then the problems...

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Kia Motors and Toyota Most Critical Reviews

Lowest rated reviews
1

Customer Complaint- Kia Polokwane Dealership

I am writing to Complain about the Kia Dealership Polokwane. I have writte...

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1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

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1

I have a very bad experience with my new car ( it was bought on May 2014). We've had problems since day one when the...

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1

To whom it may concern:
My name is Willie McClain, and the reason for this letter is to inform you of great disappointme...

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Kia Motors and Toyota Latest Reviews

Recent published reviews
2.6

To whom it may concern: I researched Kia online and heard good things about the Kia Stinger. I recently purchased mine...

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No votes

We bought a brand new 2017 Rav 4 in 2017. My daughter was in an accident that totaled the vehicle. It has 8 airbags and...

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No votes

Dear Kia,
I would like to let you know that your operator, Smietanko exceeds
Ordinary customer service.
After calling once...

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2.9

I bought a 2003 Toyota 4-Runner a year ago with 83,500 original miles that was in beautiful condition inside and out....

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Kia Motors and Toyota Products and Services

Most reviewed product and services
  • Kia Motors Car (352 reviews)
  • Kia Motors Warranty (54 reviews)
  • 2013 Kia Motors Optima Car (18 reviews)
  • Toyota Car (208 reviews)
  • Toyota Pickup Truck (8 reviews)
  • 2017 Toyota Rav4 Car (7 reviews)