PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kia Motors and Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kia Motors
Toyota

Kia Motors and Toyota Overview

Total reviews
941
549
Company responses
0
0
Issues resolved
1
2

Kia Motors and Toyota Consumer Ratings

Rank
44 out of 474 in Auto category
42 out of 474 in Auto category
Customer service
39 in category
32 in category
Product or Service Quality
39 in category
26 in category
Website
50 in category
52 in category
Warranty
22 in category
38 in category

Kia Motors and Toyota Rating Details

Customer service
1.6 (241 reviews)
1.9 (112 reviews)
Reviewer's quote

...Terrible customer service..

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...I have been on the phone with Toyota customer service multiple. Their response: aware of the gas gauge/gas tank issue with 2019 Hybrids; no fix available; working on a fix last 12 months; you will have to wait; and no other remedy offered..

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Product or Service Quality
1.9 (216 reviews)
2 (93 reviews)
Reviewer's quote

I was extremely upset and talked to the Kia warranty customer service and the first representative I talked to, Bill, was kind and told me he would contact the dealership immediately and call me back. I did not receive a call back from him the next day, so I called warranty customer service again...

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...I told her to give me my keys she yells out she is refusing service. This is the second time that I have made an appointment with the same results. Starting to wish that I had never bought this car...

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Website
2.4 (199 reviews)
2.4 (81 reviews)
Reviewer's quote

...t I called the service department to verify that my appointment for my car to be picked up by the service department was received because I did it through Kia website. I spoke to Juan and we went over the information and he said everything was fine and someone will be picking up car soon. The time for pick up was at 945, after waiting 2 hours later no one showed up so I called service department spoke to Juan again ...

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The TRD Package on my 2019 Tundra includes 4 20" wheels and tires and 1 18" wheel and tire. Wanted to place spare tire (it' a steel wheel) tire on the left rear of my truck to replace the repaired tire and discovered the spare is an 18" tire and am having to purchase a new 20" tire and a...

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Warranty
2 (193 reviews)
1.7 (71 reviews)
Reviewer's quote

I put in a claim with Kia Consumer, and they denied the claim saying the 100K mile warranty didnt apply becuase we were the second owners of the car. After much back n forth, they finally agreed to split the cost of the engine replacement. 6 Weeks later (and 1000's in rental car bills) we still...

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...It was an 84 month warranty. The dealer was *** bent on getting money out of me The *** did. He claimed it was guaranteed for 3 / 36...

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Kia Motors and Toyota Pros and Cons

Pros
  • Looks of vehicle
  • Kia sorento
  • Car
  • Good service
  • Vehicle
  • I thought i would like the vehicle
Cons
  • Customer service
  • Never buy kia again
  • How i was treated
  • Horrible customer service
  • Warranty
  • Had to pay for a broken part i did not break

Kia Motors and Toyota Most Positive Reviews

Top rated reviews
5

i have 31000 miles on my 2012 kia optima and the nexen tires are shot,i have it on lease and i suppose im stuck with...

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5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

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5

I have a 2012 Sedona. In Jan with 45m miles we were driving from CA to WA on hwy 5. At about 70 mph in the middle of...

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5

I am old. Left the key on overnight. Dead battery. Used a "power pack to restart. No problem. Then the problems...

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Kia Motors and Toyota Most Critical Reviews

Lowest rated reviews
1

Customer Complaint- Kia Polokwane Dealership

I am writing to Complain about the Kia Dealership Polokwane. I have writte...

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1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

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1

I have a very bad experience with my new car ( it was bought on May 2014). We've had problems since day one when the...

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1

To whom it may concern:
My name is Willie McClain, and the reason for this letter is to inform you of great disappointme...

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Kia Motors and Toyota Latest Reviews

Recent published reviews
1

1277 kms only.alignment problems.and d steering is locked.cant solve d issue.pls repay all my money or giv a new car.Do...

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No votes

Customer services have me on hold for long time, this is the 3rd or 4th time I tried to call in a week and its the same...

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1.7

The vehicle has been serviced ten (10) times to date to address the same problem, which is affecting the vehicles safe a...

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1

The gas gauge on my 2019 RAV4 Hybrid has not worked for nine months. I have been on the phone with Toyota customer...

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Kia Motors and Toyota Products and Services

Most reviewed product and services
  • Kia Motors Car (347 reviews)
  • Kia Motors Warranty (53 reviews)
  • Kia Motors Customer Care (34 reviews)
  • Toyota Car (206 reviews)
  • Toyota Customer Care (12 reviews)
  • Toyota Pickup Truck (8 reviews)