PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kia Motors and Sames Thunderbird as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kia Motors
Sames Thunderbird

Kia Motors and Sames Thunderbird Overview

Total reviews
877
13
Company responses
0
0
Issues resolved
1
0

Kia Motors was first mentioned on PissedConsumer on Jul 30, 2007 and since then this brand received 877 reviews. It is 864 reviews more than Sames Thunderbird received since Sep 23, 2008.

Kia Motors and Sames Thunderbird Consumer Ratings

Rank
44 out of 1243 in Auto category
17 out of 1243 in Auto category
Customer service
35 in category
12 in category
Staff
33 in category
12 in category
Product or Service Quality
36 in category
18 in category

According to consumer ratings and reviews, Sames Thunderbird ranks 27 points higher in the Auto category than Kia Motors. People gave Kia Motors 1.6 stars for Customer service criterion in Auto category and it is 96 points higher than the worst rated brand in this category. At the same time, Sames Thunderbird was rated 3.4 stars for Customer service criterion in this category and it is 119 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Sames Thunderbird has a higher rating than Kia Motors. Regarding Product or Service Quality criterion, consumers gave Kia Motors 1.9 stars and it is 73% greater than other in category. Sames Thunderbird however was rated 2.6 stars and it is 86% greater than other in category.

Kia Motors and Sames Thunderbird Rating Details

Customer service
1.6 (216 reviews)
3.4 (5 reviews)
Reviewer's quote

Then, the senior manager of customer service can't even pick up the phone to call a manager in the title dept. It's one thing to note publish phone numbers of certain employees of a company, but I'm being told that the title dept doesn't even have a phone number that customer service can call....

PissedConsumer1727332

Great service at Sames Kia with the thunderbird auto finance program I went on a Thursday and by Friday I was driving my new Dodge Journey! Highly recommend program, ask for Blanca at Sames KIA..

Jesus R
Staff
1.8 (199 reviews)
3 (4 reviews)
Reviewer's quote

Staff not Handel customers perfectly. Service manager rude behaviour. No much rush here but staff dinied washing and other services part...

Kerie

...a serious accident) and everyone is just shrugging their shoulders like it's ok Now I don't have transportation, they refuse to get me another vehicle, the staff refuse to help me their all just transferring me from one person to the next, and still no results. -Tywana Williams...

Hayward
Product or Service Quality
1.9 (186 reviews)
2.6 (5 reviews)
Reviewer's quote

For one thing they can fix their answering service everything leads to road side assistance. Evidently they have a lot of breakdown's. Secondly I was told one thing then they decided they didn't want to fix the issue I believe they caused...

Oswaldo

...EVERYONE WE KNOW THAT THIS IS NOT A REPUTABLE CO!! AND DO NOT PURCHASE A CAR FROM SAMES !!! OR LET ALONE THERE FINANCE CO! THIS IS BY FAR THE WORST CUSTOMER SERVICE WE HAVE RECIEVED FROM A NON REPUTABLE DEALER...

Kadejah

Kia Motors and Sames Thunderbird Pros and Cons

Pros
  • Looks of vehicle
  • Kia sorento
  • Car
No votes
Cons
  • Customer service
  • Never buy kia again
  • Defective part
  • Highly priced and lots of miles vehicles

Kia Motors and Sames Thunderbird Most Positive Reviews

Top rated reviews
5

i have 31000 miles on my 2012 kia optima and the nexen tires are shot,i have it on lease and i suppose im stuck with...

5

its people like this that give companies a bad name.. my credit really did suck an they helped me. my credit really did...

Kia Motors and Sames Thunderbird Most Critical Reviews

Lowest rated reviews
1

Customer Complaint- Kia Polokwane Dealership

I am writing to Complain about the Kia Dealership Polokwane. I have writte...

1

These people need to be shut down and removed from doing business. Selling vehicles that are not safe, not inspected,...

Kia Motors and Sames Thunderbird Latest Reviews

Recent published reviews
1

I paid off my vehicle 3 weeks ago and desperately need my title in order to drive to Canada, where I am supposed to begi...

Read all 877 reviews
5

Great service at Sames Kia with the thunderbird auto finance program I went on a Thursday and by Friday I was driving...

Read all 13 reviews

Kia Motors and Sames Thunderbird Products and Services

Most reviewed product and services
  • Kia Motors Car (346 reviews)
  • Kia Motors Warranty (50 reviews)
  • Kia Motors Repair (36 reviews)
  • Sames Thunderbird Customer Care (1 review)