PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kia Motors and Sames Thunderbird as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kia Motors
Sames Thunderbird

Kia Motors and Sames Thunderbird Overview

Total reviews
971
13
Company responses
0
0
Issues resolved
1
0

Kia Motors and Sames Thunderbird Consumer Ratings

Rank
44 out of 474 in Auto category
23 out of 474 in Auto category
Customer service
44 in category
14 in category
Product or Service Quality
40 in category
21 in category
Website
48 in category
16 in category
Warranty
22 in category
15 in category

Kia Motors and Sames Thunderbird Rating Details

Customer service
1.6 (254 reviews)
3.4 (5 reviews)
Reviewer's quote

...Terrible customer service..

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... WILL TELL EVERYONE WE KNOW THAT THIS IS NOT A REPUTABLE CO!! AND DO NOT PURCHASE A CAR FROM SAMES !!! OR LET ALONE THERE FINANCE CO! THIS IS BY FAR THE WORST CUSTOMER SERVICE WE HAVE RECIEVED FROM A NON REPUTABLE DEALER !!....

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Product or Service Quality
1.9 (230 reviews)
2.6 (5 reviews)
Reviewer's quote

My car had a flat there was no stupid spare had to have it towed and now the service station is telling me it could take a month to get my car back..

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Great service at Sames Kia with the thunderbird auto finance program I went on a Thursday and by Friday I was driving my new Dodge Journey! Highly recommend program, ask for Blanca at Sames KIA..

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Website
2.4 (209 reviews)
4 (4 reviews)
Reviewer's quote

...I also discovered that the inside of the hatch, along the sides, and behind the back seats were all scratched up! I'm feeling more and more like I had been "taken"! I put a poor review on their website. Eric reached out to me. After sending in pictures, he said his GM wanted to see the damage...

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Got a nice van and was happy I even ask for a discount and got it took a few days but there's always room for negotiation when buying a car because they want your money just like you need a car so before you buy it you always negotiate and these people help me out I meant the car did break down...

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Warranty
2 (206 reviews)
2.8 (5 reviews)
Reviewer's quote

...I had it towed to Rusty Wallace Kia of Alcoa In Tennessee to check out the warranty on it. Its a 2019 with 30,000 miles. The mechanic said theyre was no oil on the dip stick and so they request the service records...

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I HATE THAT I CAME TO THIS PLACE,but i needed a vehicle ASAP, & didn't have enough for the down payment.. I've spoken to several people, and everyone starting Wednesday 11/23, up until now, and I'm still in the same situation that I was in 11/23.. My vehicle 2007 Black impala was picked up,...

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Kia Motors and Sames Thunderbird Pros and Cons

Pros
  • Looks of vehicle
  • Kia sorento
  • Car
No votes
Cons
  • Customer service
  • Never buy kia again
  • Lack of honesty
  • Highly priced and lots of miles vehicles

Kia Motors and Sames Thunderbird Most Positive Reviews

Top rated reviews
5

i have 31000 miles on my 2012 kia optima and the nexen tires are shot,i have it on lease and i suppose im stuck with...

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5

its people like this that give companies a bad name.. my credit really did suck an they helped me. my credit really did...

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5

I have a 2012 Sedona. In Jan with 45m miles we were driving from CA to WA on hwy 5. At about 70 mph in the middle of...

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5

Great service at Sames Kia with the thunderbird auto finance program I went on a Thursday and by Friday I was driving...

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Kia Motors and Sames Thunderbird Most Critical Reviews

Lowest rated reviews
1

Customer Complaint- Kia Polokwane Dealership

I am writing to Complain about the Kia Dealership Polokwane. I have writte...

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1

These people need to be shut down and removed from doing business. Selling vehicles that are not safe, not inspected,...

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1

I have a very bad experience with my new car ( it was bought on May 2014). We've had problems since day one when the...

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1.1

I HATE THAT I CAME TO THIS PLACE,but i needed a vehicle ASAP, & didn't have enough for the down payment.. I've spoken...

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Kia Motors and Sames Thunderbird Latest Reviews

Recent published reviews
3.2

My car had a flat there was no stupid spare had to have it towed and now the service station is telling me it could...

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No votes

My 2011 Kia Sorento was in an accident and was totaled.5 months ago..since then I've tried to purchase another vehicle...

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No votes

Hi
Please see attached file. I have a technical question. After disinfecting the street, the car changed to the attached...

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4.3

Got a nice van and was happy I even ask for a discount and got it took a few days but there's always room for...

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Kia Motors and Sames Thunderbird Products and Services

Most reviewed product and services
  • Kia Motors Car (347 reviews)
  • Kia Motors Warranty (54 reviews)
  • Kia Motors Customer Care (34 reviews)
  • Sames Thunderbird Customer Care (1 review)