PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nissan and Kia Motors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nissan
Kia Motors

Nissan and Kia Motors Overview

Total reviews 575 997
Company responses 0 0
Issues resolved 1 1

Nissan and Kia Motors Consumer Ratings

Rank
67 out of 475 in Auto category
44 out of 475 in Auto category
Customer service
50 in category
43 in category
Website
67 in category
49 in category
Product or Service Quality
50 in category
41 in category
Discounts and Special Offers
55 in category
24 in category

Nissan and Kia Motors Rating Details

Customer service
1.5 (62 reviews)
1.6 (271 reviews)
Reviewer's quote

...When I developed a problem,, I called their customer service line. They play these games with you. They call you and let you tell them your problem just to tell you they will have some one else to call you...

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...Terrible customer service..

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Website
2 (51 reviews)
2.4 (218 reviews)
Reviewer's quote

...We would need a reply ASAP as it clearly states on a Nissan website that we do not have to pay anything..

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...t I called the service department to verify that my appointment for my car to be picked up by the service department was received because I did it through Kia website. I spoke to Juan and we went over the information and he said everything was fine and someone will be picking up car soon. The time for pick up was at 945, after waiting 2 hours later no one showed up so I called service department spoke to Juan again ...

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Product or Service Quality
1.6 (51 reviews)
1.8 (245 reviews)
Reviewer's quote

I will never buy this crap product again. Nissan only wants to over charge for their products and not covering them when they fail. ***..

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I've been to Crain Kia Service Department in Bentonville Arkansas 3 different times without any help. I own a 2017 SXL Optima sedan. I bought this model for its ability to use technology so well...

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Discounts and Special Offers
1.5 (46 reviews)
2 (212 reviews)
Reviewer's quote

Nissan sucks!!! Sold me a broken car and no one cares..... its under warranty but left without transportation at all. Thanks!!!

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It needed two special screws which are much different from the lining screws. Martin and I then spoke with the Parts guy (I believe, Travis, was his name) and he told us he could have the parts delivered by Tuesday, August 21, 2018. Again, I mentioned I did not want Sammy working on my car going...

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Nissan and Kia Motors Pros and Cons

Pros
  • Dealership customer service
  • Loaner car during repair time
  • Very little
  • Looks of vehicle
  • Kia sorento
  • Good vehicles
Cons
  • Customer service
  • Responce to obvious defect
  • Refusal to honor warranty
  • Customer service
  • Service department
  • How i was treated

Nissan and Kia Motors Most Positive Reviews

Top rated reviews
5

I love my Nissan Frontier Crew Cab since purchasing it new in 2000. The body integrity has not been good, chipped pain...

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5

i have 31000 miles on my 2012 kia optima and the nexen tires are shot,i have it on lease and i suppose im stuck with...

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5

I along with two co-workers have also experienced extreme wear/damage to the hood of our 2007 Altima's. While getting...

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5

I have a 2012 Sedona. In Jan with 45m miles we were driving from CA to WA on hwy 5. At about 70 mph in the middle of...

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Nissan and Kia Motors Most Critical Reviews

Lowest rated reviews
1

Long story short, my 2005 Nissan Pathfinder paint is peeling everywhere. Nissan Corp told me there are issues with the...

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1

Customer Complaint- Kia Polokwane Dealership

I am writing to Complain about the Kia Dealership Polokwane. I have writte...

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1

Hi, I am unhappy about the lack empathy from the Al Aweer Nissan Service center as they have given me a bill for 19,000...

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1

I have a very bad experience with my new car ( it was bought on May 2014). We've had problems since day one when the...

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Nissan and Kia Motors Latest Reviews

Recent published reviews
No votes

Calling from India, Delhi.no service centers in Delhi responding.is Nissan in India closed?
Nissan service. Center at Waz...

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2

We were told that the price of car and payments and how long they were going to be, signed paper, and they did not give...

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No votes

Have done some dainting work in sahibabad service center zedex nissan..but color is completely different.. but not getti...

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No votes

Our 2015 Kia Sorento air conditioner has started freezing up. Blower works fine but low air flow through vents. Has...

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Nissan and Kia Motors Products and Services

Most reviewed product and services
  • Nissan Car (336 reviews)
  • Nissan Repair (38 reviews)
  • Nissan Customer Care (16 reviews)
  • Kia Motors Car (351 reviews)
  • Kia Motors Warranty (54 reviews)
  • Kia Motors Customer Care (33 reviews)