PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kia Motors Finance and Wells Fargo Dealer Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kia Motors Finance
Wells Fargo Dealer Services

Kia Motors Finance and Wells Fargo Dealer Services Overview

Total reviews
374
449
Company responses
0
0
Issues resolved
0
3

Wells Fargo Dealer Services was first mentioned on PissedConsumer on Nov 4, 2010 and since then this brand received 449 reviews. It is 75 reviews more than Kia Motors Finance received since Jul 25, 2012.

Kia Motors Finance and Wells Fargo Dealer Services Consumer Ratings

Rank
215 out of 2345 in Financial Services category
301 out of 2345 in Financial Services category
Customer service
227 in category
224 in category
Staff
208 in category
218 in category
Website
226 in category
248 in category

According to consumer ratings and reviews, Kia Motors Finance ranks 86 points higher in the Financial Services category than Wells Fargo Dealer Services. People gave Kia Motors Finance 1.3 stars for Customer service criterion in Financial Services category and it is 439 points higher than the worst rated brand in this category. At the same time, Wells Fargo Dealer Services was rated 1.3 stars for Customer service criterion in this category and it is 442 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Wells Fargo Dealer Services has a higher rating than Wells Fargo Dealer Services. Regarding Website criterion, consumers gave Kia Motors Finance 1.7 stars and it is 66% greater than other in category. Wells Fargo Dealer Services however was rated 1.6 stars and it is 63% greater than other in category.

Kia Motors Finance and Wells Fargo Dealer Services Rating Details

Customer service
1.3 (188 reviews)
1.3 (157 reviews)
Reviewer's quote

...I don’ like paying late charges and I don’t have too! H would not give me customer service supervisor( proably in another country’) bunch of cheapskates. over $10...

Mora

This company has the worst customer service. My car was totalled in a hail storm. Insurance sent a check 10 days ago to them with a 10 day payoff...

Tiffany J
Staff
1.4 (163 reviews)
1.4 (114 reviews)
Reviewer's quote

When I called the 800 number to protest because scratches on the underside of the car were normal wear and tear I was treated rudely by their arrogant staff. They told me that they had already sold the car at auction. When Iasked whether they reduced the price for scratches on the underside of the...

Lawrence H

Most incompetent rude staff. They call you the day after your do date and harass you every couple of hours..

PissedConsumer793389
Website
1.7 (156 reviews)
1.6 (133 reviews)
Reviewer's quote

We paid off loan over a week ago with Certified Funds, so according to their website they will release the lien 'within 5 days', but cannot get them to release it yet! We have called at least SEVEN times that we were disconnected before ever speaking with anyone. Did reach them a couple times after...

PissedConsumer1645126

So when I paid it off via bank wire transfer I was told I WOULD HAVE MY TITLE WITHIN 7 TO 10 DAYS AND IT STATES THIS AS WELL ON THEIR WEBSITE. I am still waiting after 23 days and even more lies as to my title. I just lost a sale on the truck and was forced to return a deposit thanks to Wells Fargo...

Fred J

Kia Motors Finance and Wells Fargo Dealer Services Pros and Cons

Pros
  • Car
  • Sales people
  • Quality of car
  • Phone representatives
  • Was never happy but need the vehicle
  • Repo
Cons
  • Customer service
  • Problem was not solved
  • Billing practices
  • Customer service
  • Poor management of account
  • Incompetent staff

Kia Motors Finance and Wells Fargo Dealer Services Most Positive Reviews

Top rated reviews
5

I send a registered check for full payment for Car I got talked in to finance to get rebate. After calling KIA Finance...

5

Have had a great experience with Wells Fargo....purchased a suv through them about 2 years ago...Have always been very...

Kia Motors Finance and Wells Fargo Dealer Services Most Critical Reviews

Lowest rated reviews
1

I would give them zero stars if that were an option. They mistyped my address and my husband's name on some paperwork. W...

1

I sold my vehicle five days ago. The buyer paid cash which I deposited in my Wells Fargo checking account. When I tried...

Kia Motors Finance and Wells Fargo Dealer Services Latest Reviews

Recent published reviews
1

Good luck getting these clowns to release the lien on your title when you payoff.

Read all 374 reviews
1

Became widow and couldn't get VA to issue renewal of car because title was he and I not he and/or I. After over a month...

Read all 449 reviews

Kia Motors Finance and Wells Fargo Dealer Services Products and Services

Most reviewed product and services
  • Kia Motors Finance Customer Care (59 reviews)
  • Kia Motors Finance Auto Loan (56 reviews)
  • Kia Motors Finance Auto Leasing (54 reviews)
  • Wells Fargo Dealer Services Auto Loan (72 reviews)
  • Wells Fargo Dealer Services Customer Care (61 reviews)
  • Wells Fargo Dealer Services Loan (13 reviews)