PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kia Motors Finance and Wells Fargo Dealer Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kia Motors Finance
Wells Fargo Dealer Services

Kia Motors Finance and Wells Fargo Dealer Services Overview

Total reviews 536 453
Company responses 0 0
Issues resolved 3 3

Kia Motors Finance and Wells Fargo Dealer Services Consumer Ratings

Rank
262 out of 1922 in Financial Services category
359 out of 1922 in Financial Services category
Customer service
256 in category
262 in category
Website
260 in category
279 in category
Product or Service Quality
155 in category
212 in category
Value for money
131 in category
201 in category

Kia Motors Finance and Wells Fargo Dealer Services Rating Details

Customer service
1.3 (274 reviews)
1.3 (161 reviews)
Reviewer's quote

When you call all you can talk to is customer service who can't or want to do anything. They don't even have a phone number so you can talk to someone in the total loss department, I mean really? What the *** kind of finance company our you when all you have are customer service employees and don't...

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Their customer service sounds great like they are actually trying to help but they aren't. they lie to your face when they say they did something. I called and requested a copy of my title be faxed to me never got it and was told it was faxed...

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Website
1.7 (230 reviews)
1.6 (136 reviews)
Reviewer's quote

What I got finally after several attempts was a recording directing your customers to your website stating that for for help due to COVID-19 there was a ling to apply and I did that with no further communications on my part thinking things were being done on your end for us customers. Whatever I...

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So when I paid it off via bank wire transfer I was told I WOULD HAVE MY TITLE WITHIN 7 TO 10 DAYS AND IT STATES THIS AS WELL ON THEIR WEBSITE. I am still waiting after 23 days and even more lies as to my title. I just lost a sale on the truck and was forced to return a deposit thanks to Wells Fargo...

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Product or Service Quality
1.8 (222 reviews)
1.4 (134 reviews)
Reviewer's quote

After several calls to customer service and repeated denial that they could confirm receipt of our check we contacted our bank and discovered it had been cashed several days earlier. I our attempts to follow up with customer service the IVR system has terminated our call before we can speak to an...

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Try to connect dealer service for car payment . Could not be able to sign in . Wells fargo gave out wrong ID username back longtime ago and have nothing to do with user ID for dealer services...

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Value for money
2 (205 reviews)
1.4 (84 reviews)
Reviewer's quote

I now have a car with no title the lease is expired and they have my money which they are now claiming they will not refund after attempting since July 22 and its now October 6. I have spoken to numerous supervisors who provide me a different story just about every time and claim that my case is...

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...I MADE THE FOUR PAYMENTS ALL IN ONE MONTH BUT I NOTICED THAT TWO OF MY PAYMENTS THAT WERE THERE CAME UP PAYMENT REVERSAL BUT I HAD MORE THAN ENOUGH MONEY IN MY ACCOUNT. I HAVE NO INSUFFICENT FUNDS SO WHAT GIVES. I ALSO GOT A DEADLINE...

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Kia Motors Finance and Wells Fargo Dealer Services Pros and Cons

Pros
  • Quality of car
  • Car
  • Never again
  • Phone representatives
  • Was never happy but need the vehicle
  • Repo
Cons
  • Customer service
  • So called customer service
  • Problem was not solved
  • Customer service
  • Incompetent staff
  • Poor management of account

Kia Motors Finance and Wells Fargo Dealer Services Most Positive Reviews

Top rated reviews
5

I send a registered check for full payment for Car I got talked in to finance to get rebate. After calling KIA Finance...

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5

Have had a great experience with Wells Fargo....purchased a suv through them about 2 years ago...Have always been very...

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5

Kia Motor Finance is royally trying to screw up my credit. I bought the car out through my bank at the end of lease. My...

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5

hi my name is the dwonn brown I was away on the road and really found out that my girl Marshay West late on her...

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Kia Motors Finance and Wells Fargo Dealer Services Most Critical Reviews

Lowest rated reviews
1

I would give them zero stars if that were an option. They mistyped my address and my husband's name on some paperwork. W...

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1

I sold my vehicle five days ago. The buyer paid cash which I deposited in my Wells Fargo checking account. When I tried...

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1

Kia Motor Finance is a Nightmare to deal with! I have faxed over,emailed bank statements even Kia Statements show I'm...

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1

I was making on time payments for 3 years. I do all my banking online and when 1 payment I made in March was returned...

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Kia Motors Finance and Wells Fargo Dealer Services Latest Reviews

Recent published reviews
No votes

I set up payments to be taken out of my checking account on the 25th 0f each month starting Nov. 25th 2020. You never...

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No votes

I paid off my Chevy equinox in 2016 and my title for my car is lost so I need a lean release so I can issue a...

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No votes

Just want pay off info and address change

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No votes

hi i had an account with you guys and im trying to get a loan but its saying that i was late 6 times in ayear for my...

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Kia Motors Finance and Wells Fargo Dealer Services Products and Services

Most reviewed product and services
  • Kia Motors Finance Auto Leasing (61 reviews)
  • Kia Motors Finance Auto Loan (59 reviews)
  • Kia Motors Finance Loan (38 reviews)
  • Wells Fargo Dealer Services Auto Loan (76 reviews)
  • Wells Fargo Dealer Services Loan (12 reviews)
  • Wells Fargo Dealer Services Auto Insurance (3 reviews)