PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Southeast Toyota Finance and Kia Motors Finance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Southeast Toyota Finance
Kia Motors Finance

Southeast Toyota Finance and Kia Motors Finance Overview

Total reviews 351 514
Company responses 277 0
Issues resolved 2 3

Southeast Toyota Finance and Kia Motors Finance Consumer Ratings

Rank
128 out of 1883 in Financial Services category
249 out of 1883 in Financial Services category
Customer service
253 in category
239 in category
Product or Service Quality
142 in category
150 in category
Billing Practices
159 in category
155 in category
Reliability
127 in category
106 in category

Southeast Toyota Finance and Kia Motors Finance Rating Details

Customer service
1.3 (127 reviews)
1.3 (264 reviews)
Reviewer's quote

... how this promotion is and works July2/2020 to August 3/2020 I just want to make it clear that you need trained personnel and trained to perform a position of customer service,the person who answered me by phone was Claudia July 29/2020 5:30 PM Easter Time if you want you cand find out the monitoring of your calls how she is going to questions me that because I bought 2 cars if I had no money that seems to me to be lack of respect and professionalism. SETF Acc 001010000004327562 and Acc 001010000004331343. Waiting for you reply Iván A Barros R...

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Hello, I am hoping this gets to someone in authority since calling customer service has gotten me no where. My account # is 1713845980. 1st The customer service Phone # 866-331-5632 is antiquated and not helpful to any customers calling...

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Product or Service Quality
1.8 (111 reviews)
1.7 (214 reviews)
Reviewer's quote

...AND PHONE SERVICE NEEDS A PERSON!!!..

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The worse service ever!! If you are a senior, don't go alone. Bring some one with you! I went for a car, and I ended leasing a car with not information what so ever. This guy Rodrigo was the sale person...

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Billing Practices
1.4 (102 reviews)
1.4 (193 reviews)
Reviewer's quote

I had to contact office in their corporate location for getting correct payment and credits on my credit files, which they are still not reporting in a timely manner, but get ahold of the corporate location to get onto the billing dept. which they hated but I WANT CREDIT FOR MY PAYMENTS..

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...The counties have exonerated and refunded the mistake on their part but Kia Motors Finance keeps billing. LOVELY. NEVER...

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Reliability
1.6 (99 reviews)
1.8 (186 reviews)
Reviewer's quote

I lost my job due to Covid and I called them to see what they can do, they told me I have to pay 161 dollars to defer my payment which is like 15% of my car note and I still have to pay an accrue interest for missing 2 payments and penalty, so they have nothing to help you if you lost your job due...

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After leasing my car through Hollywood Kia in Florida and them choosing KiaMotorFinance as the lender I was assured that after paying my first month lease with a check that all future payments would be handled automatically. But I would receive a welcome package from KiaMotorFinance soon. When that...

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Southeast Toyota Finance and Kia Motors Finance Pros and Cons

Pros
  • Quality of car general service and the toyota care plan 25
  • Product
  • Making payments is easy
  • Quality of car
  • Car
  • Sales people
Cons
  • Customer service
  • There lack of honesty
  • Customer services
  • Customer service
  • So called customer service
  • Problem was not solved

Southeast Toyota Finance and Kia Motors Finance Most Positive Reviews

Top rated reviews
5

I was just trying to find out why I was blocked off my account but I found out that I had paid it in full everything is...

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5

I send a registered check for full payment for Car I got talked in to finance to get rebate. After calling KIA Finance...

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5

Customer service is very very Good experience

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5

Kia Motor Finance is royally trying to screw up my credit. I bought the car out through my bank at the end of lease. My...

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Southeast Toyota Finance and Kia Motors Finance Most Critical Reviews

Lowest rated reviews
1

I used Toyota finance out ofCharleston SC and it has been a dishonest experience. My husband and I were told we could...

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1

I would give them zero stars if that were an option. They mistyped my address and my husband's name on some paperwork. W...

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1

Bought a Corolla in 94. No SETF then just World Omni. Made payments to a processing center in Atlanta. Never heard a...

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1

Kia Motor Finance is a Nightmare to deal with! I have faxed over,emailed bank statements even Kia Statements show I'm...

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Southeast Toyota Finance and Kia Motors Finance Latest Reviews

Recent published reviews
1

I lost my job due to Covid and I called them to see what they can do, they told me I have to pay 161 dollars to defer...

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No votes

I have been trying for multiple weeks to create an account on Kia Finance. I've called and spoke to someone, but they...

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3

Could not reach a live person, got the payoff for the Corolla 2021 but could not get it for the 2018 Prius. We added...

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1

I have a loan threw them. Had a derecho basically a land hurricane cat 4. My car sustained 6000 as a field adjuster...

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Southeast Toyota Finance and Kia Motors Finance Products and Services

Most reviewed product and services
  • Southeast Toyota Finance Customer Care (59 reviews)
  • Southeast Toyota Finance Auto Leasing (31 reviews)
  • Southeast Toyota Finance Auto Loan (17 reviews)
  • Kia Motors Finance Customer Care (81 reviews)
  • Kia Motors Finance Auto Leasing (60 reviews)
  • Kia Motors Finance Auto Loan (59 reviews)