PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kia Motors Finance and Southeast Toyota Finance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kia Motors Finance
Southeast Toyota Finance

Kia Motors Finance and Southeast Toyota Finance Overview

Total reviews 536 355
Company responses 0 277
Issues resolved 3 2

Kia Motors Finance and Southeast Toyota Finance Consumer Ratings

Rank
262 out of 1922 in Financial Services category
133 out of 1922 in Financial Services category
Customer service
256 in category
266 in category
Website
260 in category
167 in category
Product or Service Quality
155 in category
156 in category
Value for money
131 in category
143 in category

Kia Motors Finance and Southeast Toyota Finance Rating Details

Customer service
1.3 (274 reviews)
1.3 (128 reviews)
Reviewer's quote

When you call all you can talk to is customer service who can't or want to do anything. They don't even have a phone number so you can talk to someone in the total loss department, I mean really? What the *** kind of finance company our you when all you have are customer service employees and don't...

Read full review

... how this promotion is and works July2/2020 to August 3/2020 I just want to make it clear that you need trained personnel and trained to perform a position of customer service,the person who answered me by phone was Claudia July 29/2020 5:30 PM Easter Time if you want you cand find out the monitoring of your calls how she is going to questions me that because I bought 2 cars if I had no money that seems to me to be lack of respect and professionalism. SETF Acc 001010****0432**** and Acc 001010****0433****. Waiting for you reply Iván A Barros R...

Read full review
Website
1.7 (230 reviews)
2.1 (99 reviews)
Reviewer's quote

What I got finally after several attempts was a recording directing your customers to your website stating that for for help due to COVID-19 there was a ling to apply and I did that with no further communications on my part thinking things were being done on your end for us customers. Whatever I...

Read full review

I got paid Friday and went to make my car payment on the website. Website was down, Saturday, Sunday, and Monday for "routine maintenance". Tried to get into the website today, Tuesday, and now getting a "405 gateway error"...

Read full review
Product or Service Quality
1.8 (222 reviews)
1.8 (111 reviews)
Reviewer's quote

After several calls to customer service and repeated denial that they could confirm receipt of our check we contacted our bank and discovered it had been cashed several days earlier. I our attempts to follow up with customer service the IVR system has terminated our call before we can speak to an...

Read full review

...AND PHONE SERVICE NEEDS A PERSON!!!..

Read full review
Value for money
2 (205 reviews)
1.8 (90 reviews)
Reviewer's quote

I now have a car with no title the lease is expired and they have my money which they are now claiming they will not refund after attempting since July 22 and its now October 6. I have spoken to numerous supervisors who provide me a different story just about every time and claim that my case is...

Read full review

...They only want the money doesn't matter how. In a previous lease they also charged me other fees that I had no chance to have the waved. ..

Read full review

Kia Motors Finance and Southeast Toyota Finance Pros and Cons

Pros
  • Quality of car
  • Car
  • Never again
  • Quality of car general service and the toyota care plan 25
  • Product
  • Making payments is easy
Cons
  • Customer service
  • So called customer service
  • Problem was not solved
  • Customer service
  • There lack of honesty
  • Customer services

Kia Motors Finance and Southeast Toyota Finance Most Positive Reviews

Top rated reviews
5

I send a registered check for full payment for Car I got talked in to finance to get rebate. After calling KIA Finance...

Read full review
5

I was just trying to find out why I was blocked off my account but I found out that I had paid it in full everything is...

Read full review
5

Kia Motor Finance is royally trying to screw up my credit. I bought the car out through my bank at the end of lease. My...

Read full review
5

Customer service is very very Good experience

Read full review

Kia Motors Finance and Southeast Toyota Finance Most Critical Reviews

Lowest rated reviews
1

I would give them zero stars if that were an option. They mistyped my address and my husband's name on some paperwork. W...

Read full review
1

I used Toyota finance out ofCharleston SC and it has been a dishonest experience. My husband and I were told we could...

Read full review
1

Kia Motor Finance is a Nightmare to deal with! I have faxed over,emailed bank statements even Kia Statements show I'm...

Read full review
1

Bought a Corolla in 94. No SETF then just World Omni. Made payments to a processing center in Atlanta. Never heard a...

Read full review

Kia Motors Finance and Southeast Toyota Finance Latest Reviews

Recent published reviews
No votes

I set up payments to be taken out of my checking account on the 25th 0f each month starting Nov. 25th 2020. You never...

Read full review
1

My father-in-law passed last Oct 2019 and when speaking with Southeast Toy Financing they were very secretive about opti...

Read full review
No votes

Just want pay off info and address change

Read full review
2.7

I got paid Friday and went to make my car payment on the website. Website was down, Saturday, Sunday, and Monday for...

Read full review

Kia Motors Finance and Southeast Toyota Finance Products and Services

Most reviewed product and services
  • Kia Motors Finance Auto Leasing (61 reviews)
  • Kia Motors Finance Auto Loan (59 reviews)
  • Kia Motors Finance Loan (38 reviews)
  • Southeast Toyota Finance Auto Leasing (33 reviews)
  • Southeast Toyota Finance Leasing (17 reviews)
  • Southeast Toyota Finance Auto Loan (17 reviews)