PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kia Motors Finance and Southeast Toyota Finance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kia Motors Finance
Southeast Toyota Finance

Kia Motors Finance and Southeast Toyota Finance Overview

Total reviews
364
335
Company responses
0
278
Issues resolved
0
2

Kia Motors Finance was first mentioned on PissedConsumer on Jul 25, 2012 and since then this brand received 364 reviews. It is 29 reviews more than Southeast Toyota Finance received since Jan 31, 2008.

Kia Motors Finance and Southeast Toyota Finance Consumer Ratings

Rank
212 out of 2597 in Financial Services category
108 out of 2597 in Financial Services category
Customer service
240 in category
221 in category
Staff
207 in category
211 in category
Website
224 in category
139 in category

According to consumer ratings and reviews, Southeast Toyota Finance ranks 104 points higher in the Financial Services category than Kia Motors Finance. People gave Kia Motors Finance 1.2 stars for Customer service criterion in Financial Services category and it is 411 points higher than the worst rated brand in this category. At the same time, Southeast Toyota Finance was rated 1.3 stars for Customer service criterion in this category and it is 430 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Southeast Toyota Finance has a higher rating than Southeast Toyota Finance. Regarding Website criterion, consumers gave Kia Motors Finance 1.7 stars and it is 66% greater than other in category. Southeast Toyota Finance however was rated 2.1 stars and it is 79% greater than other in category.

Kia Motors Finance and Southeast Toyota Finance Rating Details

Customer service
1.2 (182 reviews)
1.3 (119 reviews)
Reviewer's quote

...customer service lied to me. telling me I was talking to the title department. but I never was speaking to the title department..

Sherrie C

Customer service is very very Good experience..

PissedConsumer1712669
Staff
1.4 (159 reviews)
1.4 (104 reviews)
Reviewer's quote

When I called the 800 number to protest because scratches on the underside of the car were normal wear and tear I was treated rudely by their arrogant staff. They told me that they had already sold the car at auction. When Iasked whether they reduced the price for scratches on the underside of the...

Lawrence H

I had to contact office in their corporate location for getting correct payment and credits on my credit files, which they are still not reporting in a timely manner, but get ahold of the corporate location to get onto the billing dept. which they hated but I WANT CREDIT FOR MY PAYMENTS...

PissedConsumer1723150
Website
1.7 (154 reviews)
2.1 (91 reviews)
Reviewer's quote

We paid off loan over a week ago with Certified Funds, so according to their website they will release the lien 'within 5 days', but cannot get them to release it yet! We have called at least SEVEN times that we were disconnected before ever speaking with anyone. Did reach them a couple times after...

PissedConsumer1645126

I tried to log on the website to get the amount owed to catch the payment up I could not log on. I found a way to call and get information they told me to pay the past due amount and the repo fee and I can pick up my car. Im on hard times I barely had the ability to scrape together every amount I...

Calleen

Kia Motors Finance and Southeast Toyota Finance Pros and Cons

Pros
  • Car
  • Sales people
  • Quality of car
  • Quality of car general service and the toyota care plan 25
  • Product
  • Making payments is easy
Cons
  • Customer service
  • Problem was not solved
  • Billing practices
  • Customer service
  • There lack of honesty
  • Customer services

Kia Motors Finance and Southeast Toyota Finance Most Positive Reviews

Top rated reviews
5

I send a registered check for full payment for Car I got talked in to finance to get rebate. After calling KIA Finance...

5

I was just trying to find out why I was blocked off my account but I found out that I had paid it in full everything is...

Kia Motors Finance and Southeast Toyota Finance Most Critical Reviews

Lowest rated reviews
1

I would give them zero stars if that were an option. They mistyped my address and my husband's name on some paperwork. W...

1

I used Toyota finance out ofCharleston SC and it has been a dishonest experience. My husband and I were told we could...

Kia Motors Finance and Southeast Toyota Finance Latest Reviews

Recent published reviews

I never paid late made my last payment online only gave me th option to pay 307 that was suppose to be my last payment...

Read all 364 reviews
1.1

I had to contact office in their corporate location for getting correct payment and credits on my credit files, which...

Read all 335 reviews

Kia Motors Finance and Southeast Toyota Finance Products and Services

Most reviewed product and services
  • Kia Motors Finance Customer Care (56 reviews)
  • Kia Motors Finance Auto Loan (56 reviews)
  • Kia Motors Finance Auto Leasing (52 reviews)
  • Southeast Toyota Finance Customer Care (56 reviews)
  • Southeast Toyota Finance Auto Leasing (30 reviews)
  • Southeast Toyota Finance Auto Loan (18 reviews)