PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Khovnanian Homes and Schumacher Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Khovnanian Homes
Schumacher Homes

Khovnanian Homes and Schumacher Homes Overview

Total reviews
41
165
Company responses
0
0
Issues resolved
1
2

Khovnanian Homes and Schumacher Homes Consumer Ratings

Rank
250 out of 1941 in Construction and Repair category
177 out of 1941 in Construction and Repair category
Product or Service Quality
228 in category
177 in category
Customer service
214 in category
159 in category
Reliability
170 in category
153 in category
Price Affordability
284 in category
220 in category

Khovnanian Homes and Schumacher Homes Rating Details

Product or Service Quality
1.5 (19 reviews)
1.9 (44 reviews)
Reviewer's quote

I work in construction and after living in our home for several months I'm very impressed with the quality of our home and can't believe the price we was able to get it for. There was 15year old homes in our area that was selling for the same price K Hovnanian sold me my home for. The home was...

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...Customer service is non existent..

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Customer service
1.4 (18 reviews)
1.9 (51 reviews)
Reviewer's quote

...The Customer Service manager that has to pick up the pieces and hear the complaints is a saint...

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...Very poor customer service, especially when at the closing we were told the Schumacher would not abandon us just because we have paid them all the money. This is not a company anyone should do business with. 4/13/2015 – Deck boards were replaced on front porch and railings fixed...

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Reliability
1.6 (18 reviews)
1.8 (42 reviews)
Reviewer's quote

There is nobody available to speak to me

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We signed a contract for Schumacher to build our home. We used their bank and appraiser. The appraiser came back 30k less than Schumacher was going to build it for. Their only suggestion was for us to let go of some of the upgrades we had added. The GM here in SC is awful. No personality and NOT...

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Price Affordability
1.9 (17 reviews)
2.1 (42 reviews)
Reviewer's quote

00 tomorrow because of the price increase. then we found out they are doing this to all customers. and they never explained the details, which the land they building the new houses is previously designated as superfund site boundary and the people were evacuated around that land, they never...

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They asked for $1000 down to "lock in a price quote" and we were told we could cancel or choose not to use them at any time and would receive our deposit back. After putting the money down the employees pushed us very quickly to keep working with them. After a couple of meetings within a week or 2...

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Khovnanian Homes and Schumacher Homes Pros and Cons

Pros
  • Non
  • Model homes
  • Location of the building
  • Ability to change floor plan
  • Initial meeting
  • Design
Cons
  • Dont care about the buyer
  • Total dissatifaction
  • Stalling tactics to keep my deposit
  • Poor customer service
  • Poor management
  • Process

Khovnanian Homes and Schumacher Homes Most Positive Reviews

Top rated reviews
5

Starting with the salesman Gregory in the Kingdom Heights neighborhood in Rosenberg
TX through the closing process with J...

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5

We are currently mid construction with Schumacher Homes out of the Ashland Ohio location. The sales process was very...

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4.5

I recently bought a Home thru KHovnanian Homes in Missouri city and the process was as smooth as it can be under the...

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5

We have had excellent service on the front end. This is a custom home builder so there are lots of options. Their...

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Khovnanian Homes and Schumacher Homes Most Critical Reviews

Lowest rated reviews
1

From the start of construction there were problems. The the lack of oversight of the building superintendent was deplora...

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1

We built with them in 2013, after 2 years of being told they would fix their warranty issues we just received notice...

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1

I initially requested a move-in date of May 2016 PRIOR to learning the units lacked the appropriate sound barriers...

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1

I have never owned or bought a house before so when my husband an I decided to take this step we wanted to build our...

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Khovnanian Homes and Schumacher Homes Latest Reviews

Recent published reviews
1

There is nobody available to speak to me

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1.4

We signed a contract for Schumacher to build our home. We used their bank and appraiser. The appraiser came back 30k...

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No votes

We were sent a letter of Litigation Against K.Hovnanian.
Informing us that we had to sign the paper attachment, send it b...

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No votes

I was really interested in your floor plans but when I called the Benson office, I believe, the sales rep was extremely...

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Khovnanian Homes and Schumacher Homes Products and Services

Most reviewed product and services
  • Khovnanian Homes House Construction (18 reviews)
  • Schumacher Homes House Construction (74 reviews)
  • Schumacher Homes Customer Care (6 reviews)