PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ryan Homes and Khovnanian Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ryan Homes
Khovnanian Homes

Ryan Homes and Khovnanian Homes Overview

Total reviews
301
37
Company responses
0
0
Issues resolved
2
1

Ryan Homes was first mentioned on PissedConsumer on Mar 15, 2008 and since then this brand received 301 reviews. It is 264 reviews more than Khovnanian Homes received since Oct 20, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Khovnanian Homes customer support team than with Ryan Homes customer service.

Ryan Homes and Khovnanian Homes Consumer Ratings

Rank
243 out of 2726 in Construction and Repair category
242 out of 2726 in Construction and Repair category
Customer service
191 in category
210 in category
Product or Service Quality
237 in category
214 in category
Warranty
184 in category
197 in category

According to consumer ratings and reviews, Khovnanian Homes ranks 1 points higher in the Construction and Repair category than Ryan Homes. People gave Ryan Homes 1.6 stars for Customer service criterion in Construction and Repair category and it is 523 points higher than the worst rated brand in this category. At the same time, Khovnanian Homes was rated 1.4 stars for Customer service criterion in this category and it is 504 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Khovnanian Homes has a higher rating than Ryan Homes. Regarding Warranty criterion, consumers gave Ryan Homes 1.5 stars and it is 74% greater than other in category. Khovnanian Homes however was rated 1.3 stars and it is 72% greater than other in category.

Ryan Homes and Khovnanian Homes Rating Details

Customer service
1.6 (95 reviews)
1.4 (17 reviews)
Reviewer's quote

Customer service very poor. Mold start showing up, complain and get advice only that we should keep A/C running, keep all doors and windows close, have dehumidifier running in basement 24 x 7 to avoid mold! Gas range has manufacturing defect, they want to do nothing about it, giving suggestion to...

Kamlesh G

...The Customer Service manager that has to pick up the pieces and hear the complaints is a saint...

PissedConsumer711413
Product or Service Quality
1.4 (93 reviews)
1.5 (18 reviews)
Reviewer's quote

...They have completely made us unhappy with the lack of service and others here at the Woodlands of Morrow are disgusted and frustrated..

PissedConsumer1698463

I work in construction and after living in our home for several months I'm very impressed with the quality of our home and can't believe the price we was able to get it for. There was 15year old homes in our area that was selling for the same price K Hovnanian sold me my home for. The home was...

Yuma
Warranty
1.5 (84 reviews)
1.3 (15 reviews)
Reviewer's quote

...This is a significant warranty issue that I have continuously fought with the supporting warranty agents assigned to us during the time of purchase..

Frederick H

We bought a Khovnanian house in Houston They promise to you the best warranty and costumer service, once they get your money they don’t care no more! reporting problems because how the house moves after being built like crooked walls doors with gaps split doors the answer is there is not a perfect...

PissedConsumer1227466

Ryan Homes and Khovnanian Homes Pros and Cons

Pros
  • Floor plans
  • Location
  • Look of the home and layout
  • Model homes
  • Location of the building
  • Location
Cons
  • Willingness to accept responsibility for actions
  • Customer service
  • Lack of actions taken to correct issues after contruction
  • Total dissatifaction
  • Stalling tactics to keep my deposit
  • Poor workmandship

Ryan Homes and Khovnanian Homes Most Positive Reviews

Top rated reviews
5

Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a...

5

Starting with the salesman Gregory in the Kingdom Heights neighborhood in Rosenberg
TX through the closing process with J...

Ryan Homes and Khovnanian Homes Most Critical Reviews

Lowest rated reviews
1

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a wi...

1

From the start of construction there were problems. The the lack of oversight of the building superintendent was deplora...

Ryan Homes and Khovnanian Homes Latest Reviews

Recent published reviews

Want to change something on house being built...it's a $500,000 home, my current house is with Ryan Homes. I hope you...

Read all 301 reviews
1

I bought my new K Hovnanian home about 7 months ago. It's the best decision my wife and I have ever made. From the...

Read all 37 reviews

Ryan Homes and Khovnanian Homes Products and Services

Most reviewed product and services
  • Ryan Homes House Construction (100 reviews)
  • Ryan Homes Home Buying (13 reviews)
  • Ryan Homes Customer Care (10 reviews)
  • Khovnanian Homes House Construction (17 reviews)