PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ryan Homes and Khovnanian Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ryan Homes
Khovnanian Homes

Ryan Homes and Khovnanian Homes Overview

Total reviews
311
40
Company responses
0
0
Issues resolved
2
1

Ryan Homes and Khovnanian Homes Consumer Ratings

Rank
250 out of 1918 in Construction and Repair category
249 out of 1918 in Construction and Repair category
Customer service
185 in category
212 in category
Product or Service Quality
244 in category
216 in category
Warranty
188 in category
200 in category
Reliability
193 in category
167 in category

Ryan Homes and Khovnanian Homes Rating Details

Customer service
1.6 (100 reviews)
1.4 (17 reviews)
Reviewer's quote

Customer service very poor. Mold start showing up, complain and get advice only that we should keep A/C running, keep all doors and windows close, have dehumidifier running in basement 24 x 7 to avoid mold! Gas range has manufacturing defect, they want to do nothing about it, giving suggestion to...

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...The Customer Service manager that has to pick up the pieces and hear the complaints is a saint...

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Product or Service Quality
1.4 (96 reviews)
1.5 (18 reviews)
Reviewer's quote

...They have completely made us unhappy with the lack of service and others here at the Woodlands of Morrow are disgusted and frustrated..

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I work in construction and after living in our home for several months I'm very impressed with the quality of our home and can't believe the price we was able to get it for. There was 15year old homes in our area that was selling for the same price K Hovnanian sold me my home for. The home was...

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Warranty
1.5 (88 reviews)
1.3 (15 reviews)
Reviewer's quote

...Warranty department is way below good standards and workmanship..

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We bought a Khovnanian house in Houston They promise to you the best warranty and costumer service, once they get your money they don’t care no more! reporting problems because how the house moves after being built like crooked walls doors with gaps split doors the answer is there is not a perfect...

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Reliability
1.4 (88 reviews)
1.6 (17 reviews)
Reviewer's quote

We built a home in a Ryan Community, which is Anthem, in Milton Delaware. Your Project Manger. Mr. Brennan, has no people skills at all. When hes involved building your home, hes is very personal and wants to help. After your home is complete and he tell you how to feel out the survey to give him...

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Overall they did an ok job. Had TONS of issues they had to come back and fix in year one. The major one was holes drilled through the roof that leaked water so bad it rained inside the house for 6 months. I ended up having to find the leak myself on a ladder in the rain at midnight before they...

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Ryan Homes and Khovnanian Homes Pros and Cons

Pros
  • Floor plans
  • Location
  • Look of the home and layout
  • Non
  • Model homes
  • Location of the building
Cons
  • Willingness to accept responsibility for actions
  • Customer service
  • Lack of actions taken to correct issues after contruction
  • Total dissatifaction
  • Stalling tactics to keep my deposit
  • Poor workmandship

Ryan Homes and Khovnanian Homes Most Positive Reviews

Top rated reviews
5

Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a...

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5

Starting with the salesman Gregory in the Kingdom Heights neighborhood in Rosenberg
TX through the closing process with J...

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5

Home built 09/2009. Countless issues! One of many was the front door. The door wouldn't open or close without a lot...

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4.5

I recently bought a Home thru KHovnanian Homes in Missouri city and the process was as smooth as it can be under the...

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Ryan Homes and Khovnanian Homes Most Critical Reviews

Lowest rated reviews
1

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a wi...

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1

From the start of construction there were problems. The the lack of oversight of the building superintendent was deplora...

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1

First of all, Ryan Homes does not care about these reviews, which is really sad.

Ryan Homes will NOT allow you to hav...

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1

I initially requested a move-in date of May 2016 PRIOR to learning the units lacked the appropriate sound barriers...

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Ryan Homes and Khovnanian Homes Latest Reviews

Recent published reviews
No votes

Adding 6 mire feet of patio and a pergola. I am told I need a copy of our land surgery done at closing. 2518 holly oak...

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No votes

We were sent a letter of Litigation Against K.Hovnanian.
Informing us that we had to sign the paper attachment, send it b...

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1.2

We purchase our house last year in Delaware. We have had nothing but problems to include roof issues and defective...

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No votes

Very rude, condescending Sales Mgr.

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Ryan Homes and Khovnanian Homes Products and Services

Most reviewed product and services
  • Ryan Homes House Construction (102 reviews)
  • Ryan Homes Home Buying (13 reviews)
  • Ryan Homes Customer Care (10 reviews)
  • Khovnanian Homes House Construction (18 reviews)