PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KFC and Taco Bell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KFC
Taco Bell

KFC and Taco Bell Overview

Total reviews 2367 4155
Company responses 0 0
Issues resolved 7 8

KFC and Taco Bell Consumer Ratings

Rank
72 out of 670 in Fast Food category
58 out of 670 in Fast Food category
Customer service
57 in category
56 in category
Quality of Food
70 in category
61 in category
Location
67 in category
53 in category
Price Affordability
69 in category
46 in category

KFC and Taco Bell Rating Details

Customer service
1.6 (1040 reviews)
1.6 (1844 reviews)
Reviewer's quote

...I think the whole store needs training on customer service..

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...called the 1 800 number with the details girl told me she can't help me wonderful customer service..

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Quality of Food
2 (974 reviews)
2.1 (1697 reviews)
Reviewer's quote

...Please see the pictures for the quality of food served oh that's right, you don't allow pictures to be posted in your comments or reviews. don't worry...

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Regarding no food being prepared, quality of food is terrible,burrito not having beef inside, running out of mild taco sauce ,being unprofessional..

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Location
2.5 (940 reviews)
2.7 (1687 reviews)
Reviewer's quote

...The boy at Torrance CA location is the same guy last time gave me I am tired of complainting. I don't need another KFC code with no resolution..

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...I have order via mobile app several times from this location and never has to do that. Usually I would arrive give my name order number etc. after waiting 10 at the speaker saying hello hello with no one responding I pull up to the window...

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Price Affordability
2.5 (927 reviews)
2.8 (1665 reviews)
Reviewer's quote

The associate came to the cash register and went to cash register after she had talked with the Manager Christine started to put my order in and gave me a price. So, I kindly inform the associate "This is a replacement 8 piece. So,the associate spoke/looked to the unconcerned Manger Christine and...

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...When I enter the product into my cart, the price changes to $1. 29, but what is worse is when I entered 5 tacos several times from their app, the price increases $9. 95 when checking out...

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KFC and Taco Bell Pros and Cons

Pros
  • Good chicken
  • Taste
  • Oringinal chicken
  • Food
  • Nonthing
  • Courteous representative
Cons
  • Poor customer service
  • Staff attitude
  • Worse customer service by the manager on duty
  • Horrible customer service
  • Bad management
  • Service

KFC and Taco Bell Most Positive Reviews

Top rated reviews
5

Clean,good food but pot chicken?where the chicken ?

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5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

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5

went to KFC twice in two weeks and both times my ordered at the drive thru were wrong. Ask specifically not to put any w...

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5

I went threw taco bell drive thru on haloween......the service SUCK MAJOR BALLS and my food was SO COLD I THREW IT...

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KFC and Taco Bell Most Critical Reviews

Lowest rated reviews
1

WE WENT TO THE PLACE IN NORTHAMPTON, MA, ON KING STREET AND ORDERED THE CHICKEN AND WAS TOLD THERE WAS NONE. WE WERE TO...

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1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

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1

I went to pick up lunch for my working guys and went thru the drive thru. I ordered and asked how much would it be. The...

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1

I'm trying to go online to find out specific information about a product. They make you download the app before you can...

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KFC and Taco Bell Latest Reviews

Recent published reviews
1.5

I paid for a 16 piece white meat meal and got home 20 miles away and only had 11 pieces of all dark meat.... ..I spoke...

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No votes

Yes there is STILL the same problem. It has never been taken care of, NOTHING AT ALL has been done since the first call...

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1.5

Went and got a kids meals and milk was spoiled managers was rude when I called

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1

I ordered a gift card from you guys for $15.00 . Never received the E gift card in my email. called the 1 800 number...

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KFC and Taco Bell Products and Services

Most reviewed product and services
  • Kfc Customer Care (317 reviews)
  • Kfc Chicken (270 reviews)
  • Kfc Manager (182 reviews)
  • Taco Bell Customer Care (806 reviews)
  • Taco Bell Taco (623 reviews)
  • Taco Bell Manager (356 reviews)