PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KFC and Taco Bell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KFC

KFC

2.0
Taco Bell

Taco Bell

Has verified representatives
2.1
KFC
Taco Bell

KFC and Taco Bell Overview

Total reviews
1976
3727
Company responses
0
0
Issues resolved
5
7

Taco Bell was first mentioned on PissedConsumer on Jun 7, 2008 and since then this brand received 3727 reviews. It is 1751 reviews more than KFC received since Jul 2, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with KFC customer support team and Taco Bell customer service.

KFC and Taco Bell Consumer Ratings

Rank
68 out of 1382 in Fast Food category
54 out of 1382 in Fast Food category
Customer service
51 in category
52 in category
Staff
58 in category
55 in category
Quality of Food
60 in category
54 in category

According to consumer ratings and reviews, Taco Bell ranks 14 points higher in the Fast Food category than KFC. People gave KFC 1.6 stars for Customer service criterion in Fast Food category and it is 75 points higher than the worst rated brand in this category. At the same time, Taco Bell was rated 1.6 stars for Customer service criterion in this category and it is 74 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Taco Bell has a higher rating than Taco Bell. Regarding Quality of Food criterion, consumers gave KFC 2 stars and it is 52% greater than other in category. Taco Bell however was rated 2.1 stars and it is 57% greater than other in category.

KFC and Taco Bell Rating Details

Customer service
1.6 (866 reviews)
1.6 (1658 reviews)
Reviewer's quote

Customer service was Great, Facility was clean from the outside. My food was cold, The chicken was hard and old..

Arslan

...When we got home, they did not give us a receipt for out transaction, so, I was unable to do the customer service survey and enter in the $500 sweepstake. Very disappointed. The whole reason for our visit was for the Xbox promo ..

PissedConsumer1705062
Staff
1.6 (840 reviews)
1.6 (1604 reviews)
Reviewer's quote

...! but the corner shop has better trained staff and cook fresh when ordered so they will get my business as you don’t obviously want or deserve..

PissedConsumer1699570

Went to the Taco Bell in Madison, MS.Before I paid for my order I wanted to add a bean burrito to the order. I was yelled at and was told that he was not going to make me a damn bean burrito!Exact words!The guy at the window tried and asked him several times . I was already handed the drinks out...

tonie g
Quality of Food
2 (802 reviews)
2.1 (1536 reviews)
Reviewer's quote

I placed my order for a chicken breast box, dine in, After I paid ,I was THEN informed it would be 12 to 15 minutes wait time,The place ws not busy, 2 employees were sitting at tables, the bathroom had a Out of order sign on it. I got my drink and sat down to wait, People came and went I still...

PissedConsumer1715572

To add insult to her nasty demeanor when I got home the food I was originally given was smashed tacos and all ! After all Manager was very violent going through my bags of food . The order was still wrong ! Items replaced with things I didn’t order and count was off with tacos all taco orders were...

PissedConsumer1691053

KFC and Taco Bell Pros and Cons

Pros
  • Taste
  • Other kfc locations
  • Oringinal chicken
  • Food
  • Nonthing
  • Courteous representative
Cons
  • Poor customer service
  • Staff attitude and service
  • Staff attitude
  • Horrible customer service
  • Bad management
  • Service

KFC and Taco Bell Most Positive Reviews

Top rated reviews
5

Clean,good food but pot chicken?where the chicken ?

5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

KFC and Taco Bell Most Critical Reviews

Lowest rated reviews
1

WE WENT TO THE PLACE IN NORTHAMPTON, MA, ON KING STREET AND ORDERED THE CHICKEN AND WAS TOLD THERE WAS NONE. WE WERE TO...

1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

KFC and Taco Bell Latest Reviews

Recent published reviews

They were very nice to refund money

Read all 1976 reviews
1

This is the 3rd time that we went through drive thru and and 3 times in a row our order has either been wrong or there w...

Read all 3727 reviews

KFC and Taco Bell Products and Services

Most reviewed product and services
  • Kfc Customer Care (302 reviews)
  • Kfc Chicken (243 reviews)
  • Kfc Manager (180 reviews)
  • Taco Bell Customer Care (772 reviews)
  • Taco Bell Taco (601 reviews)
  • Taco Bell Manager (346 reviews)